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Recent guest reviews

Excellent hotel, great location, close to everything. The staff where friendly and helpful.

Understaffed. Room did not have many amenities, no tissues.

Was greeted right away and valet guys were amazing at helping out by running to my car to grab something I forgot to take out. Will be coming back for sure. Room was big and clean.

Loved the location. Walking distance to many restaurants and bars.

Front desk Renol was so helpful, made check in easy and was extremely polite.

The property was in a great location for downtown Dallas. Also the refurbished "old building" was uniquely done. HOWEVER, THE HOTEL SEEMS TO BE A "WANA-BE" FOUR START HOTEL. ONLY TWO OF THE STAFF KNEW WHAT CUSTOMER SERVICE REALLY WAS, THE FRONT DEASH GENTLEMAN ON THE AFTERNOON THAT WE ARRIVED AND THE BAT ATTENDANT. THE HOTEL COULDN'T EVEN CHANGE A $20 ON MONDAY MORNING. THE TWO WOMEN THAT STAFFED THE FRONT DESK (I HOPE) ARE COLLEGE STUDENTS STUDING SOMETHING THAT DOES NOT REQUIRE INTERACTION WITH THE PUBLIC. ADDITIONALLY, THE HOTEL HAD NO BUISNESS CENTER, ETC. JUST A "WANNA-BE" FOUR STAR.

Good location, great room and very good restaurant. My only concern is I was told valet parking for guests if you fine in the restaurant was free.I still had to pay.

It was a really nice hotel and the location was great!

Staff was amazing!! From the front desk to the bar to housekeeping and the front door. Even the owner visited with us for a few minutes! I would have liked a tub for a quick soak, but maybe my style of room didn’t have one. We would have liked an outdoor space.

Customer service was unhelpful. Water was luke warm.

This is a wonderful hotel! Enjoyed our stay here gery much. We went to a concert at Majestic theater just next doorvto the Cambria so the location was perfect! Staff was very friendly and helpful and rooms are spacious and very comfortable! Overall, a great stay!

Very cool hotel. Staff is awesome and the location was perfect for the show my son and I attended.

I was there for a weekend in Dallas and it was something to remember. The manager Tony greeted me and checked me in and I can tell he was very busy since it’s gets busy around check in time which I completely understand. The room was spacious and very private. The WiFi worked exceptionally well. My only complaints are reserved for the staff. I left my room to sightsee only to find my room wasn’t made up during the time I left, in fact, it was the same as I left it during that time. Had to ask for more towels. Front Desk really needs to be more effective in order to cater to the guest and not be have an impression of trying to figure out what needs to be dealt with. Tony the manager was very helpful in the times we had interacted and I understand that handling the business of the hotel can be taxing. My only wish is that there needs to be staff that can be effective and efficient in order for this hotel to be the best in all of Dallas. Despite my complaints about the mechanics of the staffing, I would still recommend this hotel and maybe stay here again in the possible future.

We waited about 10 minutes to even acknowledge us when we were trying to check in. While we were checking in, I tried to get us drinks at the bar- I waited for about 10 minutes without a single person tending bar (there were 4 people sitting at the bar too!) The lack of service and professionalism was truly mind blowing- the hotel itself was very cool and well decorated, but not worth the garbage service.

Elm St Dallas TX

Hotel highlights

  • Walking distance to Majestic Theater and Dallas World Aquarium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Dallas, Cambria Hotel Downtown Dallas is adjacent to Majestic Theater and within a 10-minute walk of other popular attractions like Dallas Museum of Art. This 4-star hotel has 177 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

The 177 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

At Cambria Hotel Downtown Dallas, guests have access to a fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD 26.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Cambria Hotel Downtown Dallas

Everyone (14) Couples (1) Family (6)
5
Everyone

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

thank you!

5
Everyone

By on Jan 4, 2020

Review comment responded on Jan 5, 2020

Thank You!

5
Business Business

Excellent hotel, great location, close to everything. The staff where friendly and helpful.

By on Dec 8, 2019

Review comment responded on Dec 10, 2019

Thank you for the kind review. We hope to see you again when your travels bring you to Dallas.

2
Business Business

Understaffed. Room did not have many amenities, no tissues.

By on Oct 28, 2019

Review comment responded on Nov 2, 2019

Thank you for leaving a review. We strive to provide exceptional service and I am sorry we fell short of that during your stay. We hope you stay again to show you that exceptional service and customer satisfaction is our top priority.

5
Friends

Was greeted right away and valet guys were amazing at helping out by running to my car to grab something I forgot to take out. Will be coming back for sure. Room was big and clean.

By on Sep 27, 2019

Review comment responded on Sep 28, 2019

Thank you for taking the time to leave a review on your recent stay. I am pleased we exceeded your expectations. We look forward to your next visit.

5
Family

Loved the location. Walking distance to many restaurants and bars.

By on Sep 10, 2019

Review comment responded on Sep 24, 2019

Thank you! We hope to see you again.

4
Everyone

By on Sep 7, 2019

Review comment responded on Sep 7, 2019

Thank you

5
Family Family with small children

Front desk Renol was so helpful, made check in easy and was extremely polite.

By on Aug 18, 2019

Review comment responded on Sep 3, 2019

Thank you! I will definitely pass this on to him!

5
Everyone

By on Aug 11, 2019

Review comment responded on Aug 17, 2019

Thank you!

3
Family Family

The property was in a great location for downtown Dallas. Also the refurbished "old building" was uniquely done. HOWEVER, THE HOTEL SEEMS TO BE A "WANA-BE" FOUR START HOTEL. ONLY TWO OF THE STAFF KNEW WHAT CUSTOMER SERVICE REALLY WAS, THE FRONT DEASH GENTLEMAN ON THE AFTERNOON THAT WE ARRIVED AND THE BAT ATTENDANT. THE HOTEL COULDN'T EVEN CHANGE A $20 ON MONDAY MORNING. THE TWO WOMEN THAT STAFFED THE FRONT DESK (I HOPE) ARE COLLEGE STUDENTS STUDING SOMETHING THAT DOES NOT REQUIRE INTERACTION WITH THE PUBLIC. ADDITIONALLY, THE HOTEL HAD NO BUISNESS CENTER, ETC. JUST A "WANNA-BE" FOUR STAR.

By on Jul 2, 2019

Review comment responded on Jul 10, 2019

Thank you for taking the time to leave a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Cambria Hotel Downtown Dallas

1907 Elm St, Dallas, TX 75201
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