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Yokohama Bay Sheraton Hotel & Towers

4.5 star property
Luxury hotel with 7 restaurants connected to a shopping center in Yokohama

Choose dates to view prices

Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby
Bar (on property)
Minibar, in-room safe, desk, blackout drapes
Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym

Explore the area

View in a map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004
  • Place, Landmark Tower
    ‪5 min drive‬
  • Place, Pacifico Yokohama
    ‪5 min drive‬
  • Place, Yokohama Cosmo World
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

  • 495 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

25-inch TV with cable channels

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Yokohama

Located in Yokohama City Centre, Yokohama Bay Sheraton Hotel & Towers is within 2 miles (3 km) of popular attractions such as Yokohama Museum of Art and Landmark Tower. This 348-room, 4.5-star hotel has 7 restaurants along with conveniences like an indoor pool and free in-room WiFi. It's connected to a shopping center in central Yokohama and also close to Pacifico Yokohama and Yokohama Cosmo World.

What's nearby

  • Anpanman Museum - 10 min walk - 0.6 miles
  • Landmark Tower - 5 min drive - 1.5 miles
  • Pacifico Yokohama - 5 min drive - 1.7 miles
  • Yokohama Cosmo World - 6 min drive - 1.9 miles
  • Yokohama Stadium - 7 min drive - 3.2 miles

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 15 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪COMPASS - ‬2 min walk
  • ‪ウエスト ベイカフェ ヨコハマ (West Bay Cafe Yokohama) - ‬3 min walk
  • ‪Oslo Coffee - ‬3 min walk
  • ‪タカノフルーツパーラー - ‬6 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

Luxury hotel with 7 restaurants connected to a shopping center in Yokohama
At Yokohama Bay Sheraton Hotel & Towers, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for JPY 1900 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a hot tub, a business center, and coffee/tea in a common area.
Guests can expect 25-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub.

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9.4 out of 10, Exceptional, 1,763 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,900 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for JPY 10280.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Are free cancellation options available at Yokohama Bay Sheraton Hotel & Towers?

Yokohama Bay Sheraton Hotel & Towers offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Yokohama Bay Sheraton Hotel & Towers?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Yokohama Bay Sheraton Hotel & Towers on Nov 30, 2025 start from $194.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Yokohama Bay Sheraton Hotel & Towers?

This hotel is situated in Yokohama City Centre within a short 17-minute walk of Anpanman Museum and also 10 minutes on foot from Nissan Global Headquarters Gallery. You'll also find Tokyo Bay and Red Brick Warehouse within a short drive.

Is parking available on site at Yokohama Bay Sheraton Hotel & Towers?

Yes, parking is offered for JPY 1,900 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Yokohama Bay Sheraton Hotel & Towers include a casino at the property?

No, Yokohama Bay Sheraton Hotel & Towers doesn't have a casino.

Will I find an indoor pool at Yokohama Bay Sheraton Hotel & Towers?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Yokohama Bay Sheraton Hotel & Towers?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and an ocean-view restaurant.

Are there hot tubs at Yokohama Bay Sheraton Hotel & Towers?

Yes, guests can enjoy a spa tub at this hotel.

Does Yokohama Bay Sheraton Hotel & Towers have a restaurant with a breakfast menu?

Yes, Yokohama Bay Sheraton Hotel & Towers has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Yokohama Bay Sheraton Hotel & Towers allow pets to stay free of charge?

No, pets aren't allowed at Yokohama Bay Sheraton Hotel & Towers.

Does Yokohama Bay Sheraton Hotel & Towers have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Yokohama Bay Sheraton Hotel & Towers?

The closest major airport to Yokohama Bay Sheraton Hotel & Towers is Haneda Airport (HND), which is 16.3 mi away (28 minutes by car).

Are there rooms with balconies at Yokohama Bay Sheraton Hotel & Towers?

No, there aren't any guestrooms with balconies at Yokohama Bay Sheraton Hotel & Towers.

Does Yokohama Bay Sheraton Hotel & Towers have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Yokohama Bay Sheraton Hotel & Towers.

Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 970 reviews
Rating 8 - Good. 292 out of 970 reviews
Rating 6 - Okay. 64 out of 970 reviews
Rating 4 - Poor. 23 out of 970 reviews
Rating 2 - Terrible. 10 out of 970 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Came Back Again, Sustains Beyond Expectations

This is probably my most favorite hotel in Yokohama Vicinity. Lounge Access and amazing Kanagawa signature dishes on breakfast menu are superb, and the room that I booked had beyond everything I wanted. The fact that this hotel links to station is great that I didn't need a cab to get there. Definitely, I will book here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Michelle, Tscoma

Stayed 3 nights in Jul 2025

10/10 Excellent

Toshiaki

Stayed 1 night in Jul 2025

10/10 Excellent

NAOSHI

Stayed 1 night in Jul 2025

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

norak

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
great easy comfortable stay with quik easy access to shopping food n transportation, what more can you ask for? .. wud however try lighter blanket for warm seasons.. arigato !
Stayed 4 nights in Jun 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wasidth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not as large as we expected. I went to talk with the Club receptionists (Mana and Masahiro) who courteously help to find suites available to upgrade. Final we enjoyed the 2 suites which were excellent. Thanks to them, our stay turned from mediocre to marvelous overnight. One thing this hotel should do is to upgrade their tv to smart tv. Currently no streaming/casting/YouTube/etc. Breakfast at the Club was fine but on 2nd floor was amazing. This hotel is centralized, smack in the middle of shopping areas & train station. It’s a perfect pied-à-terre in Yokohama!
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Herman

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location, comfort, and breakfast

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.
Stayed 1 night in May 2025

10/10 Excellent

Terance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge was amazing!
Stayed 2 nights in Apr 2025

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

From check in to check out, the staff was amazing and the process was easy. The room was clean and they’re participating in a green initiative: if you skip housekeeping for a day, they issue you a 500¥ coupon for their bakery. I did that and the baked goods were fantastic. The hotel is connected underground to Yokohama station, so it’s easy to travel to other areas as a tourist. From street level, it’s a quick walk across the street via a crosswalk.
Stayed 2 nights in May 2025

10/10 Excellent

RALPH, HONOLULU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

SEOG BONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025

10/10 Excellent

shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025

10/10 Excellent

Yutaka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025

10/10 Excellent

PATRICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful I wholeheartedly recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

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