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Yokohama Bay Sheraton Hotel & Towers

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Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby
A high-rise hotel with a prominent sign, multiple floors, and a modern design.
Lounge
Lounge
A well-lit living room with a city view, large windows, and comfortable seating.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004
  • Place, Anpanman Museum
    ‪14 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Place, Pacifico Yokohama
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪48 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a small table, a lamp, and a view of the city.

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a small table, a chair, and a view of the city.

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a table, a lamp, a picture on the wall, and a view of the city at night.

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a view of the city.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of the cityscape at night.

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a table, a lamp, and a view of a cityscape through large windows.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large window offering a city view, a cozy seating area with a sofa and chairs, and a small round table.

Junior Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Yokohama

Located in Yokohama City Centre within a mile (2 km) of Yokohama Museum of Art, Yokohama Bay Sheraton Hotel & Towers is within 2 miles (3 km) of other popular sights such as Landmark Tower. This 348-room, 4.5-star hotel has 7 restaurants along with conveniences like an indoor pool and free in-room WiFi. It's connected to a shopping center in central Yokohama and also close to Pacifico Yokohama and Yokohama Cosmo World.

What's nearby

  • Anpanman Museum - 14 min walk - 0.8 miles
  • K-Arena Yokohama - 18 min walk - 1.0 mile
  • PIA ARENA MM - 20 min walk - 1.1 miles
  • Landmark Tower - 6 min drive - 1.9 miles
  • Pacifico Yokohama - 7 min drive - 2.3 miles

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 14 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪TGI Fridays - ‬3 min walk
  • ‪ゴーゴーカレー - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪COMPASS - ‬1 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

At Yokohama Bay Sheraton Hotel & Towers, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for JPY 1900 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a hot tub, a business center, and coffee/tea in a common area.
Guests can expect 25-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,900 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for JPY 10280.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Are free cancellation options available at Yokohama Bay Sheraton Hotel & Towers?

Yokohama Bay Sheraton Hotel & Towers offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Yokohama Bay Sheraton Hotel & Towers?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Yokohama Bay Sheraton Hotel & Towers on Jul 21, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Yokohama Bay Sheraton Hotel & Towers?

This hotel is situated in Yokohama City Centre within a short 16-minute walk of Anpanman Museum and also 19 minutes on foot from K-Arena Yokohama. You'll also find Tokyo Bay and PIA ARENA MM within a short drive.

Is parking available on site at Yokohama Bay Sheraton Hotel & Towers?

Yes, parking is offered for JPY 1,900 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Are there luxury amenities available at Yokohama Bay Sheraton Hotel & Towers?

Yes, guests can indulge in luxuries such as an indoor pool, an ocean-view restaurant, and a bar/lounge at this hotel.

Does Yokohama Bay Sheraton Hotel & Towers include a casino at the property?

No, Yokohama Bay Sheraton Hotel & Towers doesn't have a casino.

Will I find an indoor pool at Yokohama Bay Sheraton Hotel & Towers?

Yes, this hotel has an indoor pool along with a hot tub.

Is Yokohama Bay Sheraton Hotel & Towers good for couples?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an indoor pool, and couples/private dining.

Does Yokohama Bay Sheraton Hotel & Towers have a hot tub?

No, there isn't a spa tub at this hotel.

Does Yokohama Bay Sheraton Hotel & Towers have a restaurant with a breakfast menu?

Yes, Yokohama Bay Sheraton Hotel & Towers has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Yokohama Bay Sheraton Hotel & Towers allow pets to stay free of charge?

No, pets aren't allowed at Yokohama Bay Sheraton Hotel & Towers.

Does Yokohama Bay Sheraton Hotel & Towers have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Yokohama Bay Sheraton Hotel & Towers?

The closest major airport to Yokohama Bay Sheraton Hotel & Towers is Haneda Airport (HND), which is 16.3 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Yokohama Bay Sheraton Hotel & Towers?

No, there aren't any guestrooms at Yokohama Bay Sheraton Hotel & Towers that offer a balcony.

Does Yokohama Bay Sheraton Hotel & Towers have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Yokohama Bay Sheraton Hotel & Towers.

Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Juebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, with easy access to the train station via either a bridge or an underground passage. The room size is quite good, offering a comfortable amount of space compared to typical hotels in Japan.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Renatha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & spacious hotel . Very welcoming and friendly service , great location !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for my meetings, the room was very comfortable, service was excellent, and I also used the pool which was very helpful. Great job!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and location and breakfast buffet was incredible
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
it was very clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay, the staff are very helpful and polite.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge was amazing!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice rooms, staffs are super courteous and helpful. Will stay there again.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kaylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay in Yokohama - super close to the station for easy access to get into Tokyo and rooms were so spacious for Japanese hotels.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Xiaozhuo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Steph

Liked: Cleanliness, amenities, property conditions & facilities
Ms Kubo from Housekeeping does an excellent job. We left her some chocolates to thank her for taking care of our room. She in return, left us a box of beautiful bath roses from the Sheraton. This gift of thoughtfulness made our stay at the Sheraton most memorable as her kindness was a happy surprise. We will always think fondly of the Sheraton Yokohama Bay. The front desk staff and concierge were also very helpful and efficient when we departed from the hotel.
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as usual.
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for proximity to Yokohama Station. Many places to eat nearby.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

CHI KWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, Comfortable and spacious environment !
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently placed hotel with superb amenities in the heart of Yokohama.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean
Stayed 1 night in May 2023
Verified

10/10 Excellent

Harry

Liked: Staff & service, amenities, property conditions & facilities
Perfect location to all transportation, food and shopping. Highly highly recommend
Stayed 4 nights in Oct 2024

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