Dalat Palace Luxury Hotel & Golf Club5.0 out of 5.0
Recent guest reviews
Beautifully positioned overlooking the lake in central Dalat, this hotel is an easy walk from the centre of town and ideally placed for a walk round the lake. The rooms are large, as you would expect in an old colonial building, with high ceilings. The staff are friendly and helpful although the service at breakfast was much slower than it needed to be given that the room was not busy by any means. But that is the nub of it - the hotel felt deserted. The bedroom, although elegant, has been refurbished recently with some odd touches - a new shower cabinet in the bathroom with brushed gold coloured fittings which were out of place and some modern repro white furniture which felt cheap and also out of place. We had a comfortable stay but you should come prepared for the fact that it is not a member of an international hotel chain and the decor and service reflect that (it isn't that the service is bad, it just isn't as smooth, polished and effortless as it was in the hotels we stayed in elsewhere in Vietnam). Nevertheless the staff were incredibly keen to help and friendly and we had a very comfortable stay. But the staff did seem to be waiting hoping you were going to appear so they had something to fill their time.
Our stay at the Dalat Palace Hotel was memorable. The staff was attentive and the location ideal. The price we paid was on the high side but I guess since it was during the new year it was expected. One can tell that the hotel had once been very chic. It's still now a wonderful hotel. The rooms were spacious and had great character and the main dining rooms brought you back in time. I would hope that in the future the owners would decide to renovate and upgrade the hotel into something even better. It has so much potential to be an amazing hotel. All the bones and details are there. It's just over time, some of it's grandeur has faded, cracks along to exteriors of the walls, the downstairs bar is a bit sad, the plumbing doesn't work great, and the interior decoration is a bit old. If the owners took the time to fix these issues, it would probably be one of the best hotels in Vietnam. All and all i still think this hotel has a lot of charm and would stay again.
Why? Who knows. If staying at this hotel, great property but really run down I strongly advise you go to sams bar and read the history. The history is fantastic like nothing I have ever seen and built over 100 years ago. Totally gorgeous, they totally knocked it down and built with out a doubt the most basic ugly room you have ever seen, what could they have been thinking? If in Dalat a great town you must go see what they have done. Even the staff are SHOCKED, the hotel is great but needs major renovations it's falling apart but great history.
This hotel is lovely, aged but still charming. Large rooms with views over the lake or the Cathedral. Very comfortable beds. Good tubs for soaking. It is set in extensive gardens which provide a respite from the traffic and crowds. The hot water system needs fixing, it cycles from take-your-breath-away cold to scalding, no exaggeration there, be very careful. Makes for exciting showering, baths are better. Breakfasts were OK but nothing to write home about. Had a lunch in the restaurant, food was overcooked and over priced. We originally had a very large room but had to change as cigarette smoke came in from the next room thru' the connecting door. We were moved to a (smaller) room with no connecting door. We were told the hotel allowed smoking in that wing. Surprising as I thought hotels in Vietnam were supposed to be smoke-free.
We stayed for two nights . The hotel is located very centrally in Da lat amongst beautiful landscaped gardens surrounding an historic 1920's French Colonial building which in itself is very attractive and well presented , if this was a chateaux visit or museum it would deserve the 5 star designation , unfortunately as a hotel it certainly doesn't deserve that catagorization at best it's 3 star .The reason being that the rooms in our case 315 are cramped with probably the worst most antiquated leaking bathroom I've ever encountered in a so called 5 star hotel ,add to that an absolutely terrible breakfast ,which is a by order system as opposed to the the more conventional buffet style, presumably as a cost cutting exercise , what ever the reason I can't emphasise enough how awful the food is even the coffee was undrinkable , if you want the experience of staying in this colonial pile don't waste your money like we did , and take a room only option . I've marked value for money as TERRIBLE if it were were possible to classify the V F M as shameful as well I would have done .As a note to the management as when they read this review please don't offer your apologies for not reaching our expectations just try and understand that this is the 21st century and your hotel would be fabulous if it combined the colonial charm with a decent bathroom and reasonable dining . your chef should be sacked or increase his catering budget as your restaurant is the worst I've eaten in in Vietnam and doesn't come close to the standard required of a 5 star hotel anywhere in the world . The Fitness Center is also poorly equipped for a 5 star hotel . The staff however are as per all Vietnam hotel staff courteous and pleasant although the bowing is a bit exaggerated as is checking the mini bar whilst we are still in the room just because we are checking out early .All in all we regret staying and paying a high price for a low quality experience and In all honesty if there was any chance of getting any or all of the cost refunded we wouldn't hesitate to take it but that's not going to happen .if you are going to put yourselves at the level of a 5 star hotel you need to realise that pretty gardens and an historic house are not enough in 2016 ,you need to provide a 5 star experience in all aspects of the hotel .
Didn't have a chance to stay over but the place is truly a Palace as well as their services. Not far from the night market a bit of a walk. Has good American and Local food. Will def book here next time in Dalat
The gardens surrounding this well situated hotel promise opulence from another era. The greeting at reception and the lovely views over the lake that fronts the Dalat Palace enhance that expectation. The hotel’s heritage is evident, especially in the bathroom fittings, which appear unchanged from its establishment in 1922. And that’s when the reality kicks in. Showering is an exercise in frustration. Even hand holding the shower cannot prevent a minor flood. The only way to contain the water somewhat, is to build a dam using the copious towels provided. The antique footed bath, while quaint, is not suited for this endeavor. A number of other reviews mention the challenges that guests face in the bathrooms, and the management have admitted being aware of the issue and have indicated that it is being resolved as part of the renewal program. Our experience proved that renewal is happening. The floor of the suite alongside ours had been varnished, and to ensure that it dried in time for occupation the next day, the doors to the room’s balcony were left open. We were woken to the sounds of clattering doors as a storm blew in. Even after determining the cause and reporting it the front desk, nothing was done to prevent the sound. The grounds, so beautiful in the day, act as an amphitheater, intensifying the noise of the traffic from the circle below the hotel. Many larger vehicles in Vietnam are fitted with klaxons instead of horns, and by 6am, guests in the lake facing rooms are acutely aware that Dalat is coming to life. The electrical fittings in the room reflect the chauvinism of the age when they were installed. If the lord permits you electricity from the master switch, you can use the bedside light. Because there is only one outlet on the non-master side. you can’t charge your 21st century gadgets overnight at the bedside. They must be located where the outlets are, on the other side of the room. Good luck hitting the snooze button on your alarm, if its on charge. With the clamor outside, who wants to snooze? That’s not to say that management aren’t aware that guest like undisturbed sleep. Even at maximum volume, the television is almost inaudible. At least the blaring of another guest’s TV is not a concern. As others have said, some of the rooms lack any means of regulating the temperature. Ours was one of those. In winter, the draughty windows allow the chill to permeate the suite. Getting out from under the warm duvet is a shock. We spent three nights at the Dalat Palace. This may have been a five star hotel in an earlier time. Not any more. Dalat is certainly worth the visit, just not the hotel.
Dalat Palace has been my favorite hotel for 7-8 years since it was Sofitel Da Lat Palace. I spend about a week each year, and I was so disappointed with the renovation of the hotel when I came just recently. Bathroom renovation was a bad idea! They installed a bathroom shower that has nothing to do with the French style bathtub. It solved the problem of water runs over edge of tub but it looks ugly because of its design!! I love the Larry's bar because of it's design and unique but now they turned it into Palace Club. But it does not even look like a club. It looks like a karaoke room :(... and many small things that make the hotel does not look elegant likes it used to be. I think they should change the mattress. It is too old!!! Food is no way to get any closer to it was years ago. The only thing unchanged is the pianist who comes every evening to play at the dining room. I still like the hotel because of its beautiful garden, nice view, wonderful location and lovely staff, but I feel sad and sorry for a beautiful and elegant French hotel that has not been renovated the way it should be. I wish they did not renovate the hotel, but changed the mattress and brought the old chef back!!!
We stayed here for 2 nights during our holiday in Da Lat. My first impression was the hotel decoration. Everything looked so different comparing with modern five-star hotels. We got a room with big window overlooking a lovely lake. This was the first hotel I stayed without air-conditioning in the room cuz the weather at night was quite cold. We had dinner at the hotel. The food was absolutely delicious and well-prepared. We did enjoy our dinner. The staff was very friendly and helpful. They helped us in all our needs. They showed us some tourist attractions near by the hotel. The girl in the reception also helped us to book the train ticket to Linh Phuoc Pagoda on the last day. All of them made an unforgettable memory for me. Breakfast was good & fresh as well. Everything did come up to my expectations. I highly recommend this hotel for all travelers.
This is an elegant hotel with beautiful views inside and out. French style décor throughout with beautiful artwork on the walls. Fresh fragrant flowers make for a great stroll through the hotel admiring the artwork. The view overlooking the lake and valley while enjoying breakfast or dinner is not to be missed. The service and food is top-notch. Be aware so you don't think someone broke in: they service your room any time you leave it. Very few, even 5 star hotels, offer this service. Nice to come back to always fresh towels and room neat and cleaned. An elegant bathroom has a foot-pedestal tub with antique accessories. One more warning: it is an old building and the temperature control of the shower fluctuates significantly. (Made me consider 4 stars instead of 5) It can go from cool to very hot and back quickly. So you may decide to take a luxurious bath instead. It is also within walking distance of a nice outdoor market where you can buy some great locally grown teas and coffees, as well as wine. In case you didn't know, Da Lat is famous for it's awesome variety of teas, coffee and wine. Hope this helps and enjoy your stay.
Dalat Palace Luxury Hotel & Golf Club is a short stroll from Cathedral of Da Lat and Da Lat Market. This 43-room, 5-star hotel has a full-service spa along with free in-room WiFi and free self parking. It's in central Da Lat and also close to Bao Dai Summer Palace and Linh Son Pagoda.
Enjoy dining at LE MONET, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.
All 43 rooms feature minibars, free bottled water, and safes. 21-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Phones and desks are also standard.
Dalat Palace Luxury Hotel & Golf Club features a full-service spa, a nightclub, and karaoke. There's free parking, and an airport shuttle (available 24 hours) for VND 200000 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 249 reviews