Dalat Palace Heritage Hotel5.0 out of 5.0
Recent guest reviews
I stayed here a couple of times in a few years back and this time was disappointed. Very nice lobby and location, very welcoming with hot tea drink and friendly staffs but room was ruined down with not so good maintenance. The accord management was much better after they changed the new one. I feel so regret for this beautiful hotel. Will I be back? Nope. and may be go for as drink in this lovely bar and garden whenever i go back to visit Dalat city
We didn't stay in this fantastic hotel, but like to come there for a drink each time we visit DaLat. The location is simply unique, the staff extremely welcoming and friendly, the rooms (which we inspected last year) didn't give us envy to stay there as a guest: little bit shabby (they didn't upgrade them since the golden times of Sofitel Dalat). I would need just a few details to give is the envy to book there. Let's be frank: it is lacking the western management... Everybody says so in town, but the group owing this fantastic palace doesn't move ahead to help reviving the legend...and the rusted engine of the splendid Citroën 15 parked in from of the lobby since Accor stopped managing the pearl of DaLat. What a pity...
A friend and I stayed at this hotel because he had stayed in it during the Vietnam War and wanted to revisit. The grounds and ground floor, with its grand rooms, rates a five star rating, but when one goes upstairs to the rooms it is a very different experience. The first room I was given was at the end of the hotel where extensive construction is going on so it was quite noisy. I asked to be moved and the staff quickly moved me to another room at the other end of the hotel. This room had no air conditioning and while the bed was comfortable, the other furnishings have been in the room for decades--worn and uncomfortable. But the real problem came the next morning when I wanted to take a shower. Like the room furnishings, the plumbing had not been upgraded for decades. One had to climb into the ancient tub and hold a hand-held nozzle for the shower. Before getting into the tub, I turned on the water to get the right temperature. And then the floor was quickly covered with water. The drain had rotted away so the tub water was partly draining onto the floor. Again I called and this time demanded a different room. And the first offer was to put me back in the first room I occupied. I declined and so they put me in one of their "luxury" rooms. This was a much larger room, that did have air conditioning and a bathroom that had been modernized perhaps 20+ years ago. A good point--it had a separate shower. (I want to add that I've stayed in hundreds of hotels over the years, and only on rare occasions have I asked to have my room changed. I can never remember asking to have it changed twice.) As an aside, when quickly moving rooms the second time, I left my toothbrush in the bathroom. I saw a maid and asked her to let me into the room so I could get my toothbrush. She did so and asked if I didn't like my room. I mentioned the water in the bathroom and her reply was, "It happens all the time." As noted above, the grounds are beautiful with flowers and plants, overlooking the lake. The main dining room, bar, and sitting area are most comfortable. The staff very attentive. We stayed for several days and found that breakfast varied by who was staying in the hotel. The first two days there were very few guests and so options were limited but one could order eggs, etc. The final day was a Saturday and there was a group of Chinese guests. The menu options disappeared and the buffet was reflective of their tastes. We did have dinner one night in the restaurant and it was an excellent meal. And the service exceptional. All in all I would advise visiting this hotel but not staying in it unless you don't mind ancient furniture and archaic plumbing.
Wonderful place! Warmly welcome! Profestional staff! Good food! Easy and convinient to go to the center Fanstatic hotel! I will come back next weekend and certainly will use Dalat Palace Heritage Hotel!!!
Stayed at this hotel in late April, 2017. This hotel is worth seeing if for no other reason than the heritage. It was built in 1922 at the height of the French occupation of Indochina and it must've been quite opulent at the time. Most of the fixtures and much of the period furnishings seem to still populate this hotel. The grounds are immaculate and beautiful and the building is situated in one of the best spots in the city. The best part about this hotel is the services. You are catered to from the moment you walk through the door until the time you leave (We came here on scooters from Nha Trang and had four people escort us out to our scooters when we left). This is the only reason I gave this four stars (dots) as the rest of the stay leaves much to be desired. The hotel itself is old and with old comes inconvenient. The bed is extremely comfortable, but my room had no air conditioning and it was warm. You can open the windows in Da Lat and it will cool off, but I did that and got attacked by mosquitos. There is mosquito netting for the bed, but quite honestly, in the twenty-first century in a five star hotel, I shouldn't have to deal with mosquito netting. Plus, the hotel is noisy. I could hear people walking above me until about midnight, could hear people talking in the hallway and constant traffic noise, particularly with the window open. If the hotel simply put a fan in the room, it would help both the temperature, bug and noise situations. I didn't sleep too well. The hotel itself, however should at least be visited. Walk up and walk through it if they let you. They have these weird private karaoke rooms in the basement. I haven't seen anything like it before although I'm sure they exist elsewhere in Asia. The dining facility is really nice and the breakfast was adequate. While I probably wouldn't stay there next time, I'm glad I stayed there this time and wouldn't tell someone not to. I'd just temper my expectations and ask for a room with an air conditioner. I know that some of the rooms have them.
What a remarkable building. I didn't stay here but had a sticky beak. The history was amazing. Massive grounds. Great architecture. Filled with amazing antiques. If the price was more inline with the rest of the area I would've stayed plus the negative review I read put me off which looking back on it was probably untrue.
Dalat Palace Hotel is a well maintained French heritage building converted to an elegant hotel. It was formerly the Governor General's residence for Indochina during the colonial occupation. Fine French dining and pristine old world ambience is what you will experience here. There are interesting temples and a unique amusement park; flowering Gardens, 2 golf courses and trekking to keep you busy. The weather is cool all year round.
Last time I visited, it was almost a year ago, the hotel was fine with the french decor, service was great, but still have space for improvement. But this time is a big shock whem coming back: hotel has been renovated, still keep the old french colonial decor but much nore beautiful in terms of convinience. Bathrooms are new, they have got beautiful karaoke rooms, staffs are so helpful, freindly but also professional. It was an amazing experience Best hotel I have ever been to with best view of the city facing to the lake. Totally coming back and recommend freinds.
Beautifully positioned overlooking the lake in central Dalat, this hotel is an easy walk from the centre of town and ideally placed for a walk round the lake. The rooms are large, as you would expect in an old colonial building, with high ceilings. The staff are friendly and helpful although the service at breakfast was much slower than it needed to be given that the room was not busy by any means. But that is the nub of it - the hotel felt deserted. The bedroom, although elegant, has been refurbished recently with some odd touches - a new shower cabinet in the bathroom with brushed gold coloured fittings which were out of place and some modern repro white furniture which felt cheap and also out of place. We had a comfortable stay but you should come prepared for the fact that it is not a member of an international hotel chain and the decor and service reflect that (it isn't that the service is bad, it just isn't as smooth, polished and effortless as it was in the hotels we stayed in elsewhere in Vietnam). Nevertheless the staff were incredibly keen to help and friendly and we had a very comfortable stay. But the staff did seem to be waiting hoping you were going to appear so they had something to fill their time.
Our stay at the Dalat Palace Hotel was memorable. The staff was attentive and the location ideal. The price we paid was on the high side but I guess since it was during the new year it was expected. One can tell that the hotel had once been very chic. It's still now a wonderful hotel. The rooms were spacious and had great character and the main dining rooms brought you back in time. I would hope that in the future the owners would decide to renovate and upgrade the hotel into something even better. It has so much potential to be an amazing hotel. All the bones and details are there. It's just over time, some of it's grandeur has faded, cracks along to exteriors of the walls, the downstairs bar is a bit sad, the plumbing doesn't work great, and the interior decoration is a bit old. If the owners took the time to fix these issues, it would probably be one of the best hotels in Vietnam. All and all i still think this hotel has a lot of charm and would stay again.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Dalat Palace Heritage Hotel is a short stroll from Cathedral of Da Lat and Da Lat Market. This 43-room, 5-star hotel has a full-service spa along with free in-room WiFi and free self parking. It's in central Da Lat and also close to Bao Dai Summer Palace and Linh Son Pagoda.
Enjoy dining at LE MONET, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.
All 43 rooms feature minibars, free bottled water, and safes. 21-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Phones and desks are also standard.
Dalat Palace Heritage Hotel features a full-service spa, a nightclub, and karaoke. There's free parking, and an airport shuttle (available 24 hours) for VND 200000 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 261 reviews