Lakes Hotel and Spa

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Photo gallery for Lakes Hotel and Spa

Front of property
Indoor pool
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Penthouse with Roof Top Hot Tub (Adults Only) | Living area | 40-inch flat-screen TV with digital channels, TV
2 bars/lounges, poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Snug Double

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Small Double

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Superior Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Standard Double Room

9.8 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Bowness Suite with Hot Tub (Adults Only)

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room with Hot Tub (Small, Adults only)

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Ground Floor Double

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Windermere

Lakes Hotel and Spa places you within a 5-minute walk of Lake Windermere and Bowness Pier. This 5-star hotel welcomes guests with 57 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lake Windermere - 3 min walk - 0.2 miles
  • Bowness Pier - 5 min walk - 0.3 miles
  • World of Beatrix Potter - 9 min walk - 0.5 miles
  • Old Laundry Theatre - 9 min walk - 0.5 miles
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 0.9 miles

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪The Magic Roundabout - ‬7 min walk
  • ‪The Albert - ‬7 min walk
  • ‪Boardwalk Bar & Grill - ‬7 min walk
  • ‪Bodega Bar & Tapas Bowness - ‬6 min walk

About this property

Lakes Hotel and Spa

Guests of Lakes Hotel and Spa enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is GBP 12.00 per night, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include 15 hot tubs, a sauna, and free WiFi in public areas.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include coffee makers, safes, and phones.
15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 16 and younger (only guests older than 16 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site. Maximum attendees: 8.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

Is free cancellation available at Lakes Hotel and Spa?

Lakes Hotel and Spa offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Lakes Hotel and Spa?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on Jun 15, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Lakes Hotel and Spa?

This hotel in Windermere is within a 10-minute walk of Lake Windermere, World of Beatrix Potter, and Old Laundry Theatre. You'll also find Windermere Jetty Museum of Boats, Steam and Stories and Blackwell, The Arts & Crafts House within a short drive.

Will I be able to park at Lakes Hotel and Spa?

Yes, parking is offered for GBP 12 per night.

Is there a spa at Lakes Hotel and Spa?

Lakes Spa is the hotel's spa and services include deep-tissue massages, body wraps, and aromatherapy.

Does Lakes Hotel and Spa have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a poolside bar at this hotel.

Does Lakes Hotel and Spa feature a casino?

No, Lakes Hotel and Spa doesn't have a casino.

Will I find an indoor pool at Lakes Hotel and Spa?

Yes, this hotel has an indoor pool along with 15 hot tubs. Guests have pool access between 8:00 AM and 10:30 PM.

Is Lakes Hotel and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a private rooftop hot tub.

Are there hot tubs at Lakes Hotel and Spa?

No, but this hotel does have a steam room.

Does Lakes Hotel and Spa have a restaurant with a breakfast menu?

Yes, Lakes Hotel and Spa serves buffet breakfast for a surcharge each morning at The Bar.

Will Lakes Hotel and Spa allow pets to stay free of charge?

No, pets aren't allowed at Lakes Hotel and Spa though service animals are welcome.

Are there connecting rooms at Lakes Hotel and Spa?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Lakes Hotel and Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and garden views.

Does Lakes Hotel and Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Lakes Hotel and Spa.

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1061 out of 1295 reviews
Rating 8 - Good. 133 out of 1295 reviews
Rating 6 - Okay. 72 out of 1295 reviews
Rating 4 - Poor. 19 out of 1295 reviews
Rating 2 - Terrible. 10 out of 1295 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alister

Liked: Cleanliness, amenities, property conditions & facilities
Yes was great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Wonderful stay complimented by great staff and beautiful setting
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff spotless rooms. Amazing onsite restaurant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Very friendly staff, beautifully presented hotel, excellent facilitates and in a very handy location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 5th time staying and it never disappoints. Staff always friendly and hot tubs in the room are perfect for chilling in after a long walk.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, all the staff are polite and welcoming and all the food and drinks are excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff especially Andy the concierge, will definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Room was perfect,staff helpful will definitely be staying here again in the future.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Staff were so friendly, attention to detail was wonderful. Hot tub in room was fantastic with a great view.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharon

Great spa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely staff, absolutely loved the hot tub!! Great location no complaints here!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the highlight of our stay! The hottub was beautifully clean and had an amazing view over the lake
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Davinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Asian restaurant was very good and the cocktail bar also, up to London standards. spa a bit busy at times but still very enjoyable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, lovely location, amazing food, the best!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is so relaxing, staff are so lovely, got a free upgrade to a hot tub room!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spa resort. Amazing staff. Amazing hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staff, food and spa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, lovely staff and the spa is a must to visit as well as Mizumi for wonderful food and atmosphere. We will certainly return again - hopefully soon.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

millie

Liked: Cleanliness, staff & service, amenities
staff lovely and helpful and room was gorgeous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good overall experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities
Brilliant experience, staff were fantastic and the hot tub was perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Everything was amazing, from check in to check out the room was very spacious and spotless, the staff are so friendly and nothing is too much trouble, the spa and pool was so good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities
Very nice and clean, friendly and helpful staff, I've stayed here quite a few times and always impressed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely, room was clean and spacious with the added bonus of the hot tub which was fab. Spa was great, not too busy in pool, nice low lighting, jacuzzi/steam and sauna area with cold plunge pool were nice, plenty of seating.
Stayed 1 night in Mar 2026