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Quality Inn Cromwell - Middletown

2.5 star property

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Front of property
Free daily continental breakfast
Ice skating
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪10 min walk‬
  • Place, Cromwell Dog Park
    ‪1 min drive‬
  • Place, Wilcox Park
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Garden view
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Garden view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cromwell

Quality Inn Cromwell - Middletown places you within a 10-minute drive of popular sights such as Dinosaur State Park and Wesleyan University. This 77-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.6 miles
  • Cromwell Dog Park - 1 min drive - 1.1 miles
  • Wilcox Park - 2 min drive - 1.6 miles
  • TPC River Highlands - 7 min drive - 5.5 miles
  • Wesleyan University - 8 min drive - 7.9 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬12 min walk

About this property

Quality Inn Cromwell - Middletown

At Quality Inn Cromwell - Middletown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Are free cancellation options available at Quality Inn Cromwell - Middletown?

Quality Inn Cromwell - Middletown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Cromwell - Middletown?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on Apr 19, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Cromwell - Middletown?

This hotel is located in Cromwell within a short 11-minute walk of Cromwell Commons Shopping Center. You'll also find Connecticut River and TPC River Highlands within a short drive.

Is there parking available at Quality Inn Cromwell - Middletown?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Cromwell - Middletown have a casino on the premises?

No, Quality Inn Cromwell - Middletown doesn't have a casino.

Will I find an indoor pool at Quality Inn Cromwell - Middletown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quality Inn Cromwell - Middletown?

Amenities that appeal to couples at this riverfront hotel include a deep soaking bathtub and free wired internet along with a coffee shop/cafe.

Does Quality Inn Cromwell - Middletown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Cromwell - Middletown have a restaurant that serves breakfast?

Yes, Quality Inn Cromwell - Middletown serves free continental breakfast each morning from its cafe.

Will Quality Inn Cromwell - Middletown allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn Cromwell - Middletown though service animals are welcome.

Does Quality Inn Cromwell - Middletown have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Inn Cromwell - Middletown?

The closest major airport to Quality Inn Cromwell - Middletown is Bradley Intl. Airport (BDL), which is 26.5 mi away (30 minutes by car). Another top airport is New Haven, CT (HVN-Tweed - New Haven Regional), which is located 28.5 mi away (35-minute drive).

Are there rooms with balconies at Quality Inn Cromwell - Middletown?

No, there aren't any guestrooms with balconies at Quality Inn Cromwell - Middletown.

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 245 out of 999 reviews
Rating 8 - Good. 243 out of 999 reviews
Rating 6 - Okay. 204 out of 999 reviews
Rating 4 - Poor. 146 out of 999 reviews
Rating 2 - Terrible. 161 out of 999 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Devon

Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Stayed 1 night in Dec 2025

4/10 Poor

Nathdaniel

Stayed 1 night in Nov 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable and quiet! Friendly staff
Stayed 1 night in Nov 2025

6/10 Okay

Brett, Albuquerque

Liked: Property conditions & facilities
It was average as far as cleanliness. Parking lot well lit. Seemed like a lot of long term residents
Stayed 7 nights in Nov 2025

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, respectful and emphatic staff. It is very quiet, it facilitates rest. Everything very clean and safe parking. I would definitely come back!
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very fast and the room was exactly as advertised.
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Stayed 1 night in Nov 2025

10/10 Excellent

Abraham

Stayed 1 night in Nov 2025

10/10 Excellent

Saneywongse

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Yes
Stayed 5 nights in Sep 2025

8/10 Good

Alfredo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff! Nice hotel to stay in.
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 2 nights in Nov 2025

6/10 Okay

KWAME

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Lack of breakfast setup, no milk, no one there to ask questions. Not to be here again
Stayed 1 night in Nov 2025

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, amenities
Parking easy
Stayed 1 night in Nov 2025

6/10 Okay

Carol

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was fine. The breakfast is terrible. They put out the bare minimum possible. Small amounts of everything. One small jug of milk. 4 Activia yogurts. Should not use Activia as it can trigger stomach issues. A pancake machine was there but no batter, syrup or anything to make the pancakes. Why bother??
Stayed 2 nights in Nov 2025

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service
Nothing it was very clean the air was in so I was cold but that’s a easy fix
Stayed 1 night in Nov 2025

6/10 Okay

Traci

Traveled with group
Better than the comfort inn in wethersfield!
Stayed 2 nights in Aug 2025

4/10 Poor

Tony

Stayed 2 nights in Sep 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Replace the torn carpet, and improve the breakfast choices (no decaf, no bagels).
Stayed 1 night in Nov 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Outdated but the staff and property is clean and kind. Felt safe and comfortable.
Stayed 8 nights in Apr 2025

8/10 Good

Jamie, bennington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for our three night stay. Very clean and friendly staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Wyatt

Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, room comfort

Nice staff

The front desk staff was great, room just so so, needs new finishing, wallpaper etc.
Stayed 1 night in Oct 2025

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service, property conditions & facilities
The bedding was disgusting! It had urine and blood stains! Staff nonchalant. Was switched to a different room. Shower was awkwardly built. The shower head was in the ceiling and it sprayed in all different directions soaking the floor. This is the worst hotel I’ve ever stayed at. Only settled and stayed because we were only in town for one night. Will never stay at this hotel ever again.
Stayed 1 night in Oct 2025

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