Aqua Hotel Montagut Suites4.5 out of 5.0
Recent guest reviews
From the moment we walked through the door the service was second to none! First time here as a family and I would recommend to everyone. All the staff are smiling all the time and are always happy to answer any questions. The room was spotless and cleaned to a high standard every day. I can not fault this hotel in any way. Will definitely be back again without a doubt.
Situated in a good central area of Santa Susanna, this hotel is a 4 star. We were booked into a 'disabled' room which we were able to get a wheelchair into with great ease. The room itself was very clean with modern decor and the bathroom was a wetroom with grabrails a plenty. My daughters room next door was of an equal standard but she had a bath. My grandaughter has celiacs disease and the hotel/kitchen staff couldn't do enough for her to accomodate her dietary requirements. They wouyld ask her what she wouyld like for lunch and dinner when we went for breakfast. They would walk her around the buffet to show her what she could eat, they were amazing. We went all inclusive and the children just couldn't eat enough or drink enough and there was a great choice of snacks. Would highly recommend this hotel to anyone
Very cozy, peaceful and the best hotel in Spain. Breakfast and dinner are delicious and various option. Sea isn't far from the hotel. The room is nice and clean. The people are smiling and help every time when u ask.
Stayed here for 5 nights as a group of 50 odd year old female friends and can honestly say that i will struggle to find any negatives about the Hotel Montagut. Cleanliness, amenities, rooms, friendliness and helpfulness of staff, quality of food, it really does have it all. We primarily chose this hotel because of the price and decent reviews - most of which did not really do it justice! The food really was very good with the breakfast hot & cold buffet leaving nothing missing and the evening meal having plenty of choice . The location of the hotel in Santa Susanna was perfect for us - a 10 min stroll to beach (a flat walk other than subway under railway line) which we chose over the pool simply for the sea breeze as it was over 30c every day. The beach is the typical costa brava fine shingle with the sloping waters edge which in my opinion doesn't make it a great beach for children but there is an inflatable assault course in the sea and a big amusement park in the middle of the town so it is a child friendly area overall. There are several shops, bars and restaurants in the very close vicinity of the hotel which was great for us. We even stayed out past 3am most nights which is something other Costa Brava resorts have not accommodated due to early closing! We weren't looking for nightclubs or discos as such just somewhere to stay out and have a sociable drink after midnight & there are plenty of cocktail bars and pubs in Santa Susanna where you can do that. I don't know if we will return to this hotel as we like to try different places but there is certainly no reason why I would not go back to Santa Susana or the Hotel Montagut and would recommend it to friends.
Late review but need to say what an amazing hotel this is. Staff were all so friendly the food and atmosphere were great. Room was so clean and comfy. I would recommend this hotel to everyone. This was the best holiday we had :-) thank you
the hotel was brilliant with a suite overlooking the pool and gardens, nice and quite at night so sleep was a premium, cleaned each day extremely well presented for price. the restaurant was spotless, but in my own opinion to much pork but still plenty of choice on salads and the sweets just to much choice for anyone to complain will go back next year thanks to all the staff from cleaners to reception
Stayed hear for 5 days from the 22nd of may had a very nice time a nice and frendy hotel nice food very nice room will definitely come back again nice pool easy to get to kings bar on the main street dos a very nice sadwich
It was family trip with our 1 year son. We booked a family suit and made a notice for the hotel before coming. We expected a family-friendly hotel with good facilities for families with small kids: suitable food, playing area, normal and comfortable suit. Some staff can be more friendly. Weak reception service. We mooved 3 times, because of the problems with their rooms. At the reception, we did not receive any apologies. Pilar was helpful and kind. After arrival, around 2 am, we were forced to pay for room, despite of the fact that my booking was guaranted by my card. Around 40 minutes we waited with 1 year baby (sleeping in a car chair) when the receptionist finish to scan our documents. Strange, but he couldn't do it next day. It was not offered welcoming drinks for genious travellers. After we told to receptionist and he gave us coupons for drinks in the bar, which was already closed. First time we received a suit 528 with one room (not 2 like it was on our booking, we paid for family suit). It was was too hot to sleep, because it was on the top floor. It was mansarda with 2 balconies. Air conditioning unit was not helpful. We didn't find a kettle in the room, but we asked it in our order. Fortunately, we got a bed for kid. Bed sheets for doublesized bed were defected. Next day in the morning I asked for a new suit. And we received a key from room 131, double-roomed. It was on the first floor. Air conditioning unit in the room 131 was too noisy and not helpful. Smell in the bathroom was really bad. The beds were awful: too noisy just turning around in the night, not possible to sleep at all. Bed sheets and cover were defected. Room for smoking people, we asked a suit for non smoking people. Curtains were defected and dirty. Because we had 2 weeks vacations in this hotel, next day we asked for another room. It was offered to see 3 other rooms: 2 rooms was with noisy beds too, and the last one was smaller and cheaper (it wasn't offered to return us a part of money). No one showed me these rooms. I checked them alone. When I said them that rooms not suitable for us, they told me, that "Madam, we don't have other options". I told the receptionist to check with me their rooms, but they refused. Then, my husband was on the reception. And he got a suit on the ground floor 019. This time we got a double-roomed family suit with normal facilities, as it was expected at the beginning. It was nice suit, comfortable for families with kids. We had one balcony with garden view. Room was clean. We had a small fridge, and no drinks inside. Shampoo, washing gel, soap was free of charge. 30 euros + deposit for safe box. The food quality is not for 4 star hotel, maybe 3 star. Some days food was very oily, cold seafoods, breakfast was almost the same everyday. Good variety at the buffet restaurant for the breakfast and dinner, but not quality food. No options for small children. Some things were very cheap e.g butter, breakfast juice, vegetables, fruits. You can change a dinner for lunch and vice versa. The waiters were so kind and helpful, always joking with our kid, and worked very well. Especially, Pedro. It was available a comfortable high chair for babies. It was provided also a one-use bib. Bar staff were always helpful/friendly. Swimming pool area was nice and pool water checked regularly. Small pool for kids with waterfall was ok. Plaing room was a bit dirty and suitable for kids from 4 years. Very good location. It is around 7 mins walking to the beach. 1 min to shops, bars (main tourist street). 5 minutes to the supermarket Carrefour and shoping center with outlets, 10 min. to LIDL. 1 hour to Barcelona and 3 hours to Andorra. 65 euros is a price for taxi from Girona Airport. Lots of free parking around the hotel. Could be better. Wouldn't return. Please don't have high expectations, when you book a room in this hotel.
This is our 5th visit to this hotel. The staff are very friendly and attentive and nothing is too much trouble. The food gets better and better at each visit. It's location is perfect for both Gerona and Barcelona. I would throughly recommend this hotel. Thank you all at the aqua montagut hotel
Stayed here with my wife and 2 year old boy couldn't help review as I've truly never been to a more friendly hotel in my life everything about this place honestly made out stay a dream they couldn't do enough for me I'm disabled and nothing was a problem I would like to thank Lidia on reception Alba entertainment and Restraunt and bar staff Pedro and Antonia who really made our holiday special so much so we've changed our main holiday in Tenerife to here the staff are a credit to this hotel everyone seems happy ... the disabled rooms are the best I've been to in mainland spain if you want chill and relaxed atmosphere then this is the place... mr Derek hill room 008 !!!
- Free breakfast
- Free WiFi in public areas
- Onsite dining
- Outdoor pool
Aqua Hotel Montagut Suites places you next to Santa Susanna Beach and within a 10-minute walk of Levante Beach. This 186-room, 4.5-star hotel has conveniences like free breakfast, a restaurant, and an outdoor pool. Les Caletes Beach and Parc Francesc Macia are also near this Santa Susanna hotel.
Free breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All 186 air-conditioned rooms provide furnished balconies, minibars, and phones. Flat-screen TVs come with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also included.
Guests staying at Aqua Hotel Montagut Suites enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, self parking is EUR 5 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 24 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a kids' club, a terrace, and a TV in a common area.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 602 reviews