We stayed at this place for 1 night during December 2021. In the room , there was no microwave (none of the rooms has it). We need to come lobby for heating that too only microwave for the entire hotel. There was a surprise for us in the next day morning before our checkout , when we went to our car we saw a big dent in the rear door. We do not know who made that. When we asked the manager he said nothing we could do. It was so unsafe to park our car in the property. I wouldn’t recommend this place.
Rooms are always clean and smell good.
I will not recommend to stay at this hotel ever again. My parents paid for 2 rooms and stayed 2 night and our card was charged twice!! The manager of the hotel is not willing to talk on the phone or try to help us fix this, we would call and they will never answer the phone. TWO months later after our stay the charged my card for the THIRD TIME!!! At this point our stay was already paid at checkout and they keep charging us after two months. DO NOT STAY AT THIS HOTEL, they will steal your money and they have horrible customer service!
It's a nice hotel. Very modern and very quaint and quiet. I would stay here again for sure.
Nice modern hotel in convenient southside location. Easy to get to all areas of city. Clean and efficient. A little light on the amenities - could use a bar and a better fitness room - but overall a good place to stay.
All was awesome
I love the outdoor lounge area which included a fire pit and grill
Clean and nice hotel ... perfect spot Bear shopping centers
Great place at a great price very nice rooms! Gum area is also very nice!!
I have never been to a Tru by Hilton but let me tell you, It will be the last time. As soon as we checked in the experience was not so great. I didn’t let the fact that as we were checking in there was already a couple complaining about the dirtiness in the hotel room they received, stop me from continuing my stay. My husband and I still got the room. The room was decent enough, not dirty, clean. We were relaxing, and we kept hearing someone messing with the door. My husband checked and it was the staff trying to open the door. In shock that we were in there as if they had no idea it was being used. They gave us the third degree questions. They finally resolved, but the whole night I was very uncomfortable, thinking they can just walk in. Never again!
The noise at night is horrible, you can’t get a good night of sleep since the music was so lout just outside our window
Requested in advance, a room away from Elevator. When asked, front desk, she confirmed it was away. Got to room, which was literally next to elevator. Had to go back to front desk and re-request a room change. Second, room was dirty: night stand and floor were dusty, large dust ball under desk, lamp over desk was completely missing from fixture, and floor lamp had 2 long black hairs on the base. Grossly enough, getting ready for bed and Comforter & fitted sheet had small blood stains: (about half inch and a second, stain long almost 5 inch long strip of dotted blood stain). We told the front desk. Her reply was, we can move you to another room (3rd room change). And breakfast was a joke! Packaged and still hard cold, form the refrigerator Bear Claw thing.
Brand new and clean property. The rooms are smaller in size than older hotels, which is part of the trend to built as many units to rent as possible. That's the main drawback, the tightness of room. However, it was cleaned very well and looked and smelled and felt brand new.
Nice staff good location, clean room. Small but reasonable price
The decor in this hotel is definitely contemporary. They have torches burning outside. When the wind is blowing, it's entirely possible to have your hair singed by the torch flames. There are a lot of unique seating arrangements in the lobby. My room did not have a closet or dresser, so you either have to spread your clothes around the room or keep your clothes in your bag. My room had a small refrigerator, but did not have a microwave. The shower and beds were wonderful. The TV in the room was large for the size of the room. It almost felt like sitting in the front row of a movie theater. ;-) The continental breakfast had lots of options and the food wasn't bad. This is the first hotel I've stayed at that had a pool table in the lobby.
New property. Great staff...very friendly. Good breakfast. Easy access to SPID. One gripe...they have no curtains, just a translucent roller shade. That’s ok if you don’t have bright lights or a lit billboard right outside your window! Our room was lit up at night even with the shade down.
I liked that it had a pool table, a place to have a family BBQ and an indoor pool that they let you continue to swim in even after hours.
OMG.awesome family hotel.I wouldnt wanna stay in any other.everything New.
Located in Central City within 2 miles (3 km) of La Palmera Mall, Tru by Hilton Corpus Christi South Padre Island Dr is within a few miles (5 km) of Sunrise Mall. This 358-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include free local calls, hair dryers, and safes.
Built in 2019, the brand new Tru by Hilton Corpus Christi South Padre Island Dr offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a terrace.
We stayed at this place for 1 night during December 2021. In the room , there was no microwave (none of the rooms has it). We need to come lobby for heating that too only microwave for the entire hotel. There was a surprise for us in the next day morning before our checkout , when we went to our car we saw a big dent in the rear door. We do not know who made that. When we asked the manager he said nothing we could do. It was so unsafe to park our car in the property. I wouldn’t recommend this place.
Rooms are always clean and smell good.
I will not recommend to stay at this hotel ever again. My parents paid for 2 rooms and stayed 2 night and our card was charged twice!! The manager of the hotel is not willing to talk on the phone or try to help us fix this, we would call and they will never answer the phone. TWO months later after our stay the charged my card for the THIRD TIME!!! At this point our stay was already paid at checkout and they keep charging us after two months. DO NOT STAY AT THIS HOTEL, they will steal your money and they have horrible customer service!
It's a nice hotel. Very modern and very quaint and quiet. I would stay here again for sure.
Nice modern hotel in convenient southside location. Easy to get to all areas of city. Clean and efficient. A little light on the amenities - could use a bar and a better fitness room - but overall a good place to stay.
All was awesome
I love the outdoor lounge area which included a fire pit and grill
Clean and nice hotel ... perfect spot Bear shopping centers
Great place at a great price very nice rooms! Gum area is also very nice!!
I have never been to a Tru by Hilton but let me tell you, It will be the last time. As soon as we checked in the experience was not so great. I didn’t let the fact that as we were checking in there was already a couple complaining about the dirtiness in the hotel room they received, stop me from continuing my stay. My husband and I still got the room. The room was decent enough, not dirty, clean. We were relaxing, and we kept hearing someone messing with the door. My husband checked and it was the staff trying to open the door. In shock that we were in there as if they had no idea it was being used. They gave us the third degree questions. They finally resolved, but the whole night I was very uncomfortable, thinking they can just walk in. Never again!
Good evening Jackie, First, please allow me to apologize for the more than tardy response AND I'm truly sorry about your experience with us back in September. What you described is not brand standard nor is it the standard or our management team. I will be sharing your concerns with our team to ensure something like this never happens again. Thank you so much for your honesty and I hope you and your family have a very happy and save holiday.
can you please provide more details about your stay, so I can look in to this issue.