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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

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Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Daily buffet breakfast (EUR 9.90 per person)
Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Room amenity
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Cité Europe
    ‪13 min walk‬
  • Place, Channel Outlet
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking, Bathtub

Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Coquelles

Within a short walk of Regional Natural Park of the Caps and Opal Marsh, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche is within 2 miles (3 km) of Channel Outlet. This 43-room hotel has a bar/lounge along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Regional Natural Park of the Caps and Opal Marsh - 9 min walk - 0.5 miles
  • Cité Europe - 13 min walk - 0.7 miles
  • Channel Outlet - 19 min walk - 1.1 miles
  • Calais Beach - 10 min drive - 3.5 miles
  • Port of Calais - 14 min drive - 5.3 miles

Getting around

  • Calais (XFF-Frethun Train Station) - 6 min drive
  • Lille (LIL-Lesquin) - 80 min drive

Restaurants

  • ‪Cafe Metropole - ‬9 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Vinea Pub - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬5 min drive

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Guests of Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche enjoy access to free WiFi in public areas, a conference center, and a business center. Free parking is included with your stay. Additional amenities include a free grocery shopping service, free newspapers, and a terrace.
Guests can expect to find free WiFi and wired Internet, along with 50-cm TVs. Desks are also included.

Similar properties

Reception
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,003 reviews
$83 nightly
The price is $95
Mar 16 - Mar 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (161 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Frequently asked questions

What can I see close to Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

This hotel is located in Coquelles within a short 8-minute walk of Regional Natural Park of the Caps and Opal Marsh. You'll also find Cité Europe and Calais Hotel de Ville within a short drive.

How much does it cost to stay at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche on Mar 15, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Yes, self parking is offered for free at the hotel.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a casino at the property?

No, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a free grocery shopping service.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche have a restaurant that serves breakfast?

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, you won't find guestrooms with balconies at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche.

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 725 reviews
Rating 8 - Good. 249 out of 725 reviews
Rating 6 - Okay. 79 out of 725 reviews
Rating 4 - Poor. 30 out of 725 reviews
Rating 2 - Terrible. 12 out of 725 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staff. Comfortable bed nice selection for breakfast. We stay here every year when we do our Christmas shopping.
Stayed 2 nights in Dec 2025

4/10 Poor

Nicholas

Traveled with partner
Disliked: Amenities
Cramped, airless, no staff on duty after 22.00 so bar closed,climb into the bath for a shower with nothing to hold on to, Nowhere to put my glasses by the bedside no lift Just a flop house How Best Western can put their name to a place like this is beyond me
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff. Really convenient for Cité D'Europe and Le Shuttle. Will definitely book again.
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
Room and bathroom was very small but ideal for a quick overnight if you are travelling to and from the UK
Stayed 1 night in Nov 2025

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was comfortable and clean. Staff were very accomodating for a late arrival.
Stayed 1 night in Nov 2025

10/10 Excellent

G P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very
Stayed 1 night in Nov 2025

10/10 Excellent

Connor

Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly and helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Felicity

Traveled with family
Liked: Cleanliness, amenities
The room was very clean and had everything we wanted. The plug didn't work in the bath but if you're having a shower it's not a problem. The staff were very friendly and it was an added bonus having tea and coffee making facilities in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Stayed 1 night in Aug 2025

8/10 Good

Sarah Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal breakfast but egg boiling machine good. Basic and comfy. 10 mins from shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean hotel
Stayed 1 night in Oct 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent aas always

Good as alwaya. Very convenient for Channel Tunnel. As expected. Small room but excellent value for money
Stayed 1 night in Oct 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Nice clean warm rooms. Kettle provided. Another towel would have been better, only one hand and one bath towel for 2 people.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath is dangerous, needs hand rails,shower screen leeks down side of bath.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been to this hotel 3 or 4 times. Perfect for the channel tunnel. Great value, clean and recommended
Stayed 1 night in Oct 2025

6/10 Okay

Sari

Stayed 1 night in Oct 2025

10/10 Excellent

Magdalena

Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and as check in closes at 10pm and our arrival was going to be close to that, the hotel called us on route to check our arrival time and advise us of the gate code and door entry code if we were to arrive after 10pm. The room and bathroom were clean well presented and had tea and coffee facilities, and the bed was very comfortable ensuring a good night's sleep. The breakfast buffet was equally well stocked and varied to cater for all dietary needs. All in all a very enjoyable and relaxing overnight stay. Thank you to all the staff
Stayed 1 night in Oct 2025

6/10 Okay

John.

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Average for overnight stay

Shower good opposed to shower over bath for older people. Breakfast average Quiet Convenient for overnight.
Stayed 1 night in Oct 2025

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Oct 2025

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