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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, 5-minute walk to Tivoli Gardens

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Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Classic Queen Room Four | Desk, bed sheets
Lobby
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room | Desk, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, City Hall Square
    ‪4 min walk‬
  • Place, Nyhavn
    ‪3 min drive‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(13 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(81 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, ProfilHotels Mercur is within a 10-minute walk of popular sights such as Tivoli Gardens and City Hall Square. This 119-room, 3-star hotel welcomes guests with conveniences like a business center, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Tivoli Gardens - 4 min walk - 0.3 miles
  • City Hall Square - 4 min walk - 0.3 miles
  • Strøget - 6 min walk - 0.4 miles
  • Nyhavn - 3 min drive - 1.5 miles
  • Copenhagen Zoo - 3 min drive - 1.7 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 25 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Social Brew - ‬2 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Phở Hànôi - ‬2 min walk

About this property

ProfilHotels Mercur

Hotel with an outdoor tennis court, 5-minute walk to Tivoli Gardens
Guests of ProfilHotels Mercur enjoy free WiFi in public areas, an outdoor tennis court, and a business center. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, a water dispenser, and a TV in a common area.
32-inch flat-screen TVs come with cable channels. Electric kettles, hair dryers, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DKK 300 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for DKK 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is free cancellation available at ProfilHotels Mercur?

ProfilHotels Mercur offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see around ProfilHotels Mercur?

This hotel is situated in Copenhagen City Centre within a 10-minute walk of Tivoli Gardens, City Hall Square, and Strøget. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Is there parking available at ProfilHotels Mercur?

Yes, there is electric car charging available.

Does ProfilHotels Mercur feature a casino?

No, ProfilHotels Mercur doesn't have a casino.

Will I find an indoor pool at ProfilHotels Mercur?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ProfilHotels Mercur?

Couples staying at this hotel will appreciate amenities like an outdoor tennis court plus some guestrooms include city views and bathrobes.

Are there hot tubs at ProfilHotels Mercur?

No, this hotel doesn't have a spa tub.

Does ProfilHotels Mercur have a restaurant with a breakfast menu?

ProfilHotels Mercur offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will ProfilHotels Mercur allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ProfilHotels Mercur for a fee of DKK 300 per pet, per night.

Does ProfilHotels Mercur have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from ProfilHotels Mercur?

The closest major airport to ProfilHotels Mercur is Copenhagen Airport, Kastrup (CPH), which is 8.7 mi away (25 minutes by car).

Are there rooms with balconies that I can book at ProfilHotels Mercur?

No, there aren't any guestrooms with balconies at ProfilHotels Mercur.

Reviews

ProfilHotels Mercur Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 326 out of 1061 reviews
Rating 8 - Good. 463 out of 1061 reviews
Rating 6 - Okay. 180 out of 1061 reviews
Rating 4 - Poor. 65 out of 1061 reviews
Rating 2 - Terrible. 27 out of 1061 reviews

Reviews

4/10 Poor

bengt

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Didier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Azrrik

Disliked: Staff & service, property conditions & facilities

Old and run down.

The hotel is situated in a great location. The bathroom floods whenever you take a shower because the water drains so slow. The views from the top floor balconies are amazing, but the train noise makes it hard to sleep.
Stayed 3 nights in Aug 2025

10/10 Excellent

darren

Stayed 2 nights in Aug 2025

8/10 Good

Michael, East Yorkshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good to set you up for the day
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Nice room with comfortable beds. Breakfast was perfect and not expensive, A lot of trains outside but no problem for us.
Stayed 2 nights in Jul 2025

6/10 Okay

Carsten

Liked: Cleanliness, staff & service
The second bed was poor. The temperature in our room could not be adjusted, and nobody answered our call when we tried to reach the reception, so we had to sleep at 25 degrees heat.
Stayed 1 night in Aug 2025

10/10 Excellent

André

Stayed 2 nights in Jul 2025

10/10 Excellent

Pankaj, Windsor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right across from the railway stop. So it was convenient to travel
Stayed 2 nights in Jul 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Siv

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Gitte Mørch

Stayed 2 nights in Jul 2025

2/10 Terrible

Lyla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was dirty, after our room was cleaned by room service we were given sheets with blood stains. When we asked for new ones they said we have to wait until tommrow. There is no AC in the hotel. It is very noisy, due to it being next to a train station. Half on the light bulbs were out. And the staff was unpleasant. 0/10 do no recommend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sapna

Traveled with family
Stated in several mecures this was the worse . Beds were so uncomfortable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eileen

Stayed 4 nights in Jul 2025

10/10 Excellent

Karin

Stayed 2 nights in Jul 2025

8/10 Good

Sanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ophold for en nat. Blev vækket af håndværkere kl 06.30 men ellers stille og roligt :)
Stayed 1 night in Jul 2025

8/10 Good

Åke

Stayed 1 night in Jul 2025

8/10 Good

Christine Nowak

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was was nice and had everything we needed. The staff where very helpful and friendly. The breakfast was great. I would recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin beliggenhed i fht. tog og centrum af Kbh.

Et weekendophold på 2 nætter. Pænt værelse med gode senge og meget lidt støj fra tog og biler udenfor. Praktisk med Vesterport Station kun få skridt fra hotellet. Brusekabinen er meget smal, men ellers alt ok på værelset. Glimrende morgenbuffet, dog var kaffen ikke værd at drikke.
Stayed 2 nights in Jul 2025

8/10 Good

Hans Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Yongjoon, Cary

Stayed 1 night in Jul 2025

8/10 Good

Betina

Stayed 1 night in Jul 2025

10/10 Excellent

Liselott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and a good night’s sleep

It was my husband, daughter and me who only stayed for one night in a triple room. The third bed was a proper bed with its own night table and light. The pillows etc were very comfortable. The towels were thick and nice. Kleenex in the bathroom which I appreciate. Tea kettle in the room with tea, hot chocolate and coffee. The breakfast was over my expectations and in my view nothing was missing. Huge of variety of things to eat and drink. 50 meters to a supermarket.
Stayed 1 night in Jul 2025

8/10 Good

Kirsten Holm

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025