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The Castle Hotel, Conwy, North Wales

4.0 star property

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Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Front of property - evening/night
Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated
Bar (on property)
Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Quay
    ‪3 min walk‬
  • Place, Conwy Castle
    ‪5 min walk‬

Room options

View all photos for Classic Single Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Historic Double Room (Four Poster)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Egyptian cotton sheets, premium bedding, individually decorated

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Conwy

Conwy Castle is a short stroll from The Castle Hotel, Conwy, North Wales, and other popular attractions like Eryri National Park are within a couple of miles (3 km). This 27-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.1 miles
  • Smallest House in Great Britain - 1 min walk - 0.1 miles
  • Conwy Visitor Centre - 2 min walk - 0.1 miles
  • Conwy Quay - 3 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪The Erskine Arms - ‬3 min walk
  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪Castle View Pub - ‬4 min drive
  • ‪KFC - ‬3 min drive
  • L's Coffee & Bookshop

About this property

The Castle Hotel, Conwy, North Wales

Guests of The Castle Hotel, Conwy, North Wales enjoy access to free WiFi in public areas, meeting rooms, and spa treatment rooms. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a terrace and a banquet hall.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include coffee makers, phones, and ironing boards.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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9.2 out of 10, Wonderful, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 5 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is a free cancellation option available at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to The Castle Hotel, Conwy, North Wales?

This hotel is located in Conwy, just steps from Conwy Castle and Conwy Town Walls, and within a short walk of Conwy Quay. You'll also find Smallest House in Great Britain and Conwy Mountain less than a mile away.

Will I be able to park at The Castle Hotel, Conwy, North Wales?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Castle Hotel, Conwy, North Wales?

Spa services at the hotel include deep-tissue massages, reflexology, and aromatherapy.

Does The Castle Hotel, Conwy, North Wales include a casino?

No, The Castle Hotel, Conwy, North Wales doesn't have a casino.

Will I find an indoor pool at The Castle Hotel, Conwy, North Wales?

No, there is no indoor pool at this hotel.

Is The Castle Hotel, Conwy, North Wales a good place to stay for couples?

Amenities that appeal to couples at this waterfront hotel include Egyptian cotton sheets, free Internet access, and bathrobes.

Does The Castle Hotel, Conwy, North Wales have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Castle Hotel, Conwy, North Wales have a restaurant that serves breakfast?

Yes, The Castle Hotel, Conwy, North Wales serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does The Castle Hotel, Conwy, North Wales allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Castle Hotel, Conwy, North Wales for a fee of GBP 15 per accommodation, per night.

Are there connecting rooms at The Castle Hotel, Conwy, North Wales?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Castle Hotel, Conwy, North Wales?

No, you won't find guestrooms with balconies at The Castle Hotel, Conwy, North Wales.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 634 reviews
Rating 8 - Good. 184 out of 634 reviews
Rating 6 - Okay. 37 out of 634 reviews
Rating 4 - Poor. 10 out of 634 reviews
Rating 2 - Terrible. 5 out of 634 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is beautiful! Right near everything! Amazing service they went above and beyond, can ask them anything and they will help you! Great room with quality products in the washroom and a couple minutes walk to the castle and docks!
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with genuinely friendly staff the bar was intimate and relaxed, our room was very well equipped and beautifully decorated with equality furnishings and fittings we had a spacious bathroom with shower above a bath. The continental breakfast had a good selection, I especially liked their pre soaked muesli which was full of nuts and fruit and shredded apple something I will try to reproduce, we had a full cooked breakfast the following day which was a little underwhelming, it's wasn't as hot as I would have liked and was missing either toast or fried bread, which if we had known we could have made our own toast from the continental selection but as it was already getting cold would have taken too long, but nevertheless the breakfast staff were excellent and very friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

gary

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent
Stayed 2 nights in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The evening meal was fabulous, amazing food.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Stayed 1 night in Nov 2025

8/10 Good

Lewis

Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic stay all round,and massive bonus they have a car 🚗 park
Stayed 2 nights in Nov 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel is a wonderful relaxing warm experience , fantastic staff , great bar , decadent room
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was fabulous. Spotless, lovely room, staff were lovely and so friendly. We spent both our nights in the hotel both in the bar and in the restaurant. Food was amazing and the lady who served us was just lovely. Definitely will be returning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great 3 night stay over the weekend. Spotless room and lovely staff. We loved the hotel. Well done to all concerned.
Stayed 3 nights in Oct 2025

8/10 Good

Gemma

Liked: Staff & service, property conditions & facilities, room comfort
We had a lovely stay. The staff were all very friendly and helpful. The room was a little dusty, there was toothpaste on the tiles in the bathroom still and the plug for the coffee machine was half way across the room so had to move that to be able to use, hence then spotting the ring of dust around the machine we had moved. The TV also didn’t have particularly good signal so keep cutting off. The room was cosy though and the bed was very comfortable. Lovely toiletries available in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautifully presented and the staff were great. Thankyou for a relaxing break
Stayed 1 night in Nov 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Room was comfortable and quirky. Food was very tasty
Stayed 1 night in Oct 2025

8/10 Good

christine

Liked: Cleanliness
Dining room has deteriorated in quality and menu it is now more pub like than fine dining that is used to be Decor is also looking tired and dismal
Stayed 3 nights in Oct 2025

8/10 Good

Nicola, Denbigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 night stay Did not eat here but looked busy Really old hotel but absolutely lovely Would highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really helpful, we'd not realised there was a private car park at the back of the hotel. I'd booked the room with the 500 year old 4 poster bed as a birthday treat, and the room was lovely. Staff were friendly and polite from reception, meal, checkout. Look forward to staying there again. Thanks
Stayed 1 night in Oct 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay in the Narnia Suite on the 3rd floor. There are no elevators and windy steps up to the third floor. This wasn’t a problem for me and my husband. The restaurant was very good as well. Prime location - walking distance to train station. We also took train to visit Howth and had lunch there. Beautiful country.
Stayed 4 nights in Sep 2025

8/10 Good

Myles

Traveled with partner
Liked: Amenities
We celebrated our wedding anniversary and we booked a comfortable, spacious suite with great furnishings, coffee machine and fabulous view of the castle and church. We particularly liked the radio playing as we entered the suite. It created a calm atmosphere. Parking and food (evening meals) were also excellent. We would have given a 5 star rating but for the following: No wardrobe in bedroom, only drawers Pillows too soft Didn’t like the open plan bedroom/bathroom as I like more privacy in the bathroom personally I would have preferred the toilet in the bathroom rather than outside of the bedroom Windows need attention as gaps let cold air in There is a lack of plug sockets in the suite, the one in the bedroom is not near a mirror so we had to use the two in the living space for the hairdryer, which were by the mirror Nowhere to put toiletries in the shower Sadly an alarm went off in the building at 7:30 am on Saturday 4th October which was slightly disconcerting We would return but probably try a cheaper room next time.
Stayed 4 nights in Oct 2025

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, vey conveniently located and a great car park, which is a huge plus in Conwy. Bedroom was comfortable and warm, but it was noisy given it was on the front of the hotel. Nice food with a good choice of menu. Above all it was the staff that made it a great stay. They were all so friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Traveled with partner
We’ve stayed at the hotel several times, we feel it needs some renovation now and the lighting in the room was very poor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Sep 2025