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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and a 24-hour front desk

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Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding
Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Conwy Town Walls
    ‪1 min walk‬
  • Conwy Castle
    ‪5 min walk‬
  • Venue Cymru
    ‪9 min drive‬

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Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Historic Double Room (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Conwy

Conwy Castle is a short stroll from The Castle Hotel, Conwy, North Wales, and other popular attractions like Eryri National Park are within a couple of miles (3 km). This 27-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.1 miles
  • Conwy Quay - 3 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles
  • Venue Cymru - 9 min drive - 4.2 miles
  • Llandudno Pier - 11 min drive - 5.0 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and a 24-hour front desk
Guests of The Castle Hotel, Conwy, North Wales enjoy access to free WiFi in public areas, meeting rooms, and spa treatment rooms. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace and a banquet hall.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include coffee makers, phones, and ironing boards.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is a free cancellation option available at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on Jun 22, 2025 start from $129.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Castle Hotel, Conwy, North Wales?

This hotel is located in Conwy, just steps from Conwy Castle and Smallest House in Great Britain, and within a short walk of Conwy Town Walls. You'll also find Eryri National Park and Venue Cymru within a short drive.

Will I be able to park at The Castle Hotel, Conwy, North Wales?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Castle Hotel, Conwy, North Wales?

Spa services at the hotel include deep-tissue massages, aromatherapy, and reflexology.

Does The Castle Hotel, Conwy, North Wales include a casino?

No, The Castle Hotel, Conwy, North Wales doesn't have a casino.

Will I find an indoor pool at The Castle Hotel, Conwy, North Wales?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Castle Hotel, Conwy, North Wales?

Amenities that appeal to couples at this waterfront hotel include Egyptian cotton sheets, free Internet access, and bathrobes.

Are there hot tubs at The Castle Hotel, Conwy, North Wales?

No, there isn't a spa tub at this hotel.

Does The Castle Hotel, Conwy, North Wales have a restaurant that serves breakfast?

Yes, The Castle Hotel, Conwy, North Wales serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does The Castle Hotel, Conwy, North Wales allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Castle Hotel, Conwy, North Wales for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Does The Castle Hotel, Conwy, North Wales have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at The Castle Hotel, Conwy, North Wales?

No, there aren't any guestrooms with balconies at The Castle Hotel, Conwy, North Wales.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 530 reviews
Rating 8 - Good. 148 out of 530 reviews
Rating 6 - Okay. 32 out of 530 reviews
Rating 4 - Poor. 8 out of 530 reviews
Rating 2 - Terrible. 3 out of 530 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Les

The room was fine except the 2 flights of stairs to our room Wish i had not bothered with breakfast Full welsh breakfast 1 slice of bacon.1 fried egg 1 mushroom 1 fried tomato small pot of beans £16.00
Stayed 1 night in Mar 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful relaxing stay to celebrate our anniversary. Helpful staff and stunning room. Thank you again
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is that there was no coffee available outside of the room after 9.45pm
Stayed 1 night in Mar 2025

2/10 Terrible

Josh

Stayed 1 night in Feb 2025

6/10 Okay

Josh

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Grubby

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MAZLIN, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!
Stayed 2 nights in Feb 2025

8/10 Good

Johannes

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Traveled with partner, Traveled with pets
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovley old original property, our room had a nice view of the castle. Dinner was superb but we couldn’t reccomend the breakfast , The buffet ran out completely ( orange juice toast etc ) and wasn’t replenished for over half an hour in spite of us asking . We waited over an hour for our cooked breakfast to arrive . When it did arrive there was one rasher of bacon, one sausage, half a mushroom and one fried egg. I’m not a greedy person but it didn’t seem like a lot for £15. After waiting so long for our breakfast it would have been nice if the member of staff serving us had at least apologised for the long wait but unfortunately she didn’t.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and worth a visit

The staff on arrival were attentive and helpful. Although a little quiet as just after New Year and everyone's catching up with themselves. The hotel was cosy, reasonably busy and the log fire gives it some charm. General areas looking a little tired, but not off putting
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

This is the third time we ve stayed at this beautiful hotel .It is right in the center of Conway .The hotel.is full of character and the rooms are immaculate with lots of personal touches . The staff are friendly and nothing is too much trouble . The breakfast is tasty using local produce ..Thank.you for yet another amazing stay
Stayed 1 night in Jan 2025

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shelley

Stayed 1 night in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for one evening but the atmosphere was very good staff were very helpful and friendly would highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!
Stayed 1 night in Dec 2024

10/10 Excellent

COLIN

Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely balance of being in a star hotel but with a very friendly atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Good hotel very good staff and service excellent position
Stayed 1 night in Dec 2024