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Recent guest reviews

Great location

Clean, nice location, friendly

The lobby fireplace was excellent, it was nice to get a couple of drinks before bedtime. There was also an outdoor fireplace that was nice. The staff was incredibly attentive and responsive to any issues we had, and were also very personable towards us, which was very much appreciated. The rooms definitely need some work, but overall we were very pleased with our stay, and the location can’t be beat.

Great place to stay! Loved the bar and firepit area. Staff were excellent and the place was too notch!

Quick check in

No brekafast included. No other entrance besides one due to remodel. I know its just temporary but It was cold. But it was super nice. Staff was excellent. Had a pool and hot tub.

Nice pool and hot tub. Room was perfect.

We stay here every time we come to Columbus. Great location and great service and employees!

The toilet in our room was constantly running and extremely loud. Even with the door closed we could hear it all night. Other than that the room was clean and the staff was very friendly even with their lobby being under renovation.

Very disappointed by hot tub not working and food at bar.

Beautiful hotel, despite the renovations taking place. Bed was comfortable, room was clean, we have no complaints! Everyone was nice and helpful. Bar area was nice, food was good, bartender was very personable and did her job well. We talked about our next stay here when we visit Columbus area next time!!!

Terrible! The air conditioning did not work and when I talked to the front desk about it they could care less..

Very clean and quiet room. Comfy bed and pillows

Very nice stay - very clean and dealing with Covid-19 about as well as can be done.

Obviously with the corona virus, amenities were not to be expected but they could have made it a little more lively. The trash can and tissues in the elevator was just too much and I honestly have never seen such a thing at a Hilton property. There were Burger King trash bags in the elevator can all night.

the staff was great,, room service was great ,, overall lounge staff was great...

Lyra Dr Columbus OH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Polaris within a 5-minute walk of Polaris Fashion Place, Hilton Columbus/Polaris is within a 15-minute stroll of Magic Mountain Fun Center. This 254-room, 3.5-star hotel has a restaurant, an indoor pool, and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Start weekends with full breakfast, available for a fee from 7:00 AM to 10:30 AM.


Rooms

55-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.


Property features

Hilton Columbus/Polaris features an indoor pool, a 24-hour gym, and in-room fitness. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a spa tub, and conference space.

Room options

Room, 1 King Bed with Sofa bed, Business Lounge Access

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 4

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 2

Guest reviews for Hilton Columbus/Polaris

Everyone (12) Couples (9) Family (9)
5
Partner Couples

Great location

By on Oct 30, 2022

Review comment responded on Oct 30, 2022

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

5
Partner Couples

Clean, nice location, friendly

By on Sep 19, 2022

Review comment responded on Sep 19, 2022

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

4
Family with small children

The lobby fireplace was excellent, it was nice to get a couple of drinks before bedtime. There was also an outdoor fireplace that was nice. The staff was incredibly attentive and responsive to any issues we had, and were also very personable towards us, which was very much appreciated. The rooms definitely need some work, but overall we were very pleased with our stay, and the location can’t be beat.

By , from Austintown on Jul 24, 2022

Review comment responded on Jul 27, 2022

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

5
Family

Great place to stay! Loved the bar and firepit area. Staff were excellent and the place was too notch!

By on Jul 4, 2022

Review comment responded on Jul 4, 2022

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

5
Everyone

Quick check in

By , from Dayton on Apr 2, 2022

Review comment responded on Apr 3, 2022

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

5
Family

No brekafast included. No other entrance besides one due to remodel. I know its just temporary but It was cold. But it was super nice. Staff was excellent. Had a pool and hot tub.

By , from Canton on Mar 28, 2022

Review comment responded on Mar 30, 2022

Thank you for the 5 out of 5!! We are glad you enjoyed your stay. We hope to see you again soon. Have a wonderful day!!

3
Everyone

By on Mar 27, 2022

5
Family

Nice pool and hot tub. Room was perfect.

By on Mar 20, 2022

Review comment responded on Mar 20, 2022

Thank you for the 5 out of 5!! We hope to see you again soon!!

5
Everyone

By on Jan 7, 2022

5
Family with small children Friends

We stay here every time we come to Columbus. Great location and great service and employees!

By on Jan 3, 2022

Review comment responded on Jan 4, 2022

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

Hilton Columbus/Polaris

8700 Lyra Dr, Columbus, OH 43240
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