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Recent guest reviews

Great setting would love to stay again. Wouldn't change anything about the stay

I needed a late check in due to my flight into Atlanta. I called the hotel before my arrive to confirm that this was okay. I was told it was and that it would not be a problem upon my arrival. When I got to the hotel at 2:30 am, the staff that checked me in was very rude, not attentive at all based on my comments about my current journey. She indicated that I did not have a reservation. When I told her the situation she continued to give me an attitude and looked into the system and saw that someone had marked me as a "no show." I asked if it could be reversed, she did not comment and just kept clicking. She told me the price and pointed me to the credit card terminal. I was given my room key and that was it for the night. The room was clean and simple, just what I needed for the 3 hours of sleep that I was planning on getting before needing to check out.

It was ok staff was helpful and the amenities were great

Staff was very friendly. Room was clean and quiet

Found twizers under my bed and a folding knife under the chair it looked like the rooms get a quick wipe down and make the bed.

Convenient location near airport & extremely friendly staff.

Very clean hotel and very nice staff. Will definitely be staying here every time we come to Auburn from now on.

Convenient and quite location. Staff was exceptional. Each request was met and handled in timely manner.

Everything was fine until the next day when we were woken up and told someone would be coming in the room to clean the air conditioning. We were checking out in two hours but they said it couldn't wait. After they woke us up, no one ever came to clean it. I thought it was incredibly rude. Since I was awake I went downstairs to try the coffee that was empty and I heard the manager scolding an employee, saying she didn't care what it took, all the rooms in the third floor need to be cleaned immediately. Then the manager left the hotel.

When i first checked into the hotel the room i got had the smoke detector hanging from the ceiling above the bed. When i inquired about it at the front desk i asked for another room. The desk clerk was very nice about it and when i went to go to the second room the room had not even been cleaned. The bed was slept in as the sheets were messy, there was trash in the bathroom and in the kitchenette. After this i went back to the front desk and asked for a full refund as i was not doing to be staying at this hotel. Im not one to complain usually but this was just a mess and i refused to stay at a hotel where both times the rooms were not satisfactory or clean.

The staff is rude and the rooms are dirty. Tje light/fan in thr bathroom was so loud that i jad to use a lamp from the room instead There is NO kitchenware in the rooms, not so much as a glass. The continental breakfast that tbey advertise is coffee full of grounds and a granola bar if they remember to put them out. The staff was beyond rude.

Rollins Way Columbus GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Hughston Clinic is within 2 miles (3 km) of Extended Stay America Columbus - Bradley Park while other popular attractions such as Bull Creek Golf Course are within 3 miles (5 km). This 92-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.


Rooms

The 92 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

Renovated in 2017, Extended Stay America Columbus - Bradley Park offers free WiFi in public areas, coffee in a common area, and laundry facilities. Onsite parking is available for a fee. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Columbus - Bradley Park

Everyone (11) Couples (1) Family (3)
5
Everyone

By on Jun 3, 2020

Review comment responded on Jun 6, 2020

Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

5
Partner Couples

Great setting would love to stay again. Wouldn't change anything about the stay

By on Apr 30, 2020

Review comment responded on May 1, 2020

It was a pleasure having you as our guest at Extended Stay America. We appreciate your kind words and compliments regarding your stay. We strive to make our guests' travel needs as easy as possible during their visit, and we are happy we could assist you. Thank you again for staying with us - we look forward to your next visit! Sincerely, Hotel Management

2
Family

I needed a late check in due to my flight into Atlanta. I called the hotel before my arrive to confirm that this was okay. I was told it was and that it would not be a problem upon my arrival. When I got to the hotel at 2:30 am, the staff that checked me in was very rude, not attentive at all based on my comments about my current journey. She indicated that I did not have a reservation. When I told her the situation she continued to give me an attitude and looked into the system and saw that someone had marked me as a "no show." I asked if it could be reversed, she did not comment and just kept clicking. She told me the price and pointed me to the credit card terminal. I was given my room key and that was it for the night. The room was clean and simple, just what I needed for the 3 hours of sleep that I was planning on getting before needing to check out.

By , from Windsor, Ontario CA on Jan 29, 2020

Review comment responded on Feb 1, 2020

Meaghan, thank you for being our guest. We apologize for the poor experience you had with one of our associates. It is never our intention to disappoint any guest, and we apologize for letting you down. We have shared your comments with her so that such instances are not repeated. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management

3
Family

It was ok staff was helpful and the amenities were great

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for being our guest. We are happy to know you liked the amenities we offer and were impressed with our courteous associates. We hope to earn your highest rating on your next visit. Sincerely, Hotel Management

4
Family

Staff was very friendly. Room was clean and quiet

By on Oct 8, 2019

Review comment responded on Oct 8, 2019

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

5
Everyone

By on Jul 10, 2019

5
Everyone

By on Jul 8, 2019

4
Everyone

Found twizers under my bed and a folding knife under the chair it looked like the rooms get a quick wipe down and make the bed.

By on Oct 14, 2018

Review comment responded on Oct 16, 2018

Joe, thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management

4
Everyone

Convenient location near airport & extremely friendly staff.

By on Oct 2, 2018

Review comment responded on Oct 3, 2018

Thank you for staying at Extended Stay America. We are glad to know you were impressed with our courteous associates and that you enjoyed our ideal location. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management

5
Everyone

Very clean hotel and very nice staff. Will definitely be staying here every time we come to Auburn from now on.

By on Sep 29, 2018

Review comment responded on Sep 30, 2018

Thank you for the glowing review of Extended Stay America. We're glad to know you loved our well-maintained hotel and that you enjoyed the service provided by our excellent staff. It was a pleasure to have you as our guest, and we look forward to welcoming you back. ​Sincerely, Hotel Management

Extended Stay America Columbus - Bradley Park

1721 Rollins Way, Columbus, GA 31904
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