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Mercure Hotel Severinshof Köln City

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Hotel Severinshof Köln City

Restaurant
Exterior
Reception
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Severinstr. 199, Cologne, NW, 50676
  • Old Market
    ‪13 min walk‬
  • Cologne Cathedral
    ‪18 min walk‬
  • LANXESS Arena
    ‪3 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪15 min drive‬

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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cologne

Located in Old Town Cologne, Mercure Hotel Severinshof Köln City is a leisurely stroll from popular sights such as Wallraf-Richartz Museum and Old Market. This 253-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Chocolate Museum - 8 min walk - 0.4 miles
  • Old Market - 13 min walk - 0.7 miles
  • Cologne Cathedral - 18 min walk - 1.0 mile
  • Cologne Trade Fair Grounds - 3 min drive - 1.5 miles
  • LANXESS Arena - 3 min drive - 1.5 miles

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • ‪Yay Trong Kham Korat Thai-Imbiss - ‬1 min walk
  • ‪Ramen Bar Takezo Köln - ‬7 min walk
  • ‪Okinii Köln GmbH - ‬4 min walk
  • ‪Jogisushi - ‬5 min walk
  • ‪Toscanini - ‬6 min walk

About this property

Mercure Hotel Severinshof Köln City

Eco-certified hotel with a 24-hour front desk and a restaurant
Mercure Hotel Severinshof Köln City features free WiFi in public areas, free newspapers, and a terrace. Self parking is available for EUR 21 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include laundry facilities, a vending machine, and a banquet hall.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and laptop-compatible safes are other standard amenities. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Mercure Hotel Severinshof Köln City caters to LGBTQ+ guests.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

Is a free cancellation option available at Mercure Hotel Severinshof Köln City?

Mercure Hotel Severinshof Köln City provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Mercure Hotel Severinshof Köln City?

This hotel is situated in Old Town Cologne within a short 19-minute walk of Cologne Cathedral and also 10 minutes on foot from Chocolate Museum. You'll also find Musical Dome and LANXESS Arena within a short drive.

Is there parking available at Mercure Hotel Severinshof Köln City?

Yes, parking is offered for EUR 21 per day with in/out privileges. Accessible parking is also available for guests.

Does Mercure Hotel Severinshof Köln City have a casino on the premises?

No, Mercure Hotel Severinshof Köln City doesn't have a casino.

Is there an indoor pool at Mercure Hotel Severinshof Köln City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Hotel Severinshof Köln City?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Does Mercure Hotel Severinshof Köln City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Hotel Severinshof Köln City have a restaurant that serves breakfast?

Yes, Mercure Hotel Severinshof Köln City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Hotel Severinshof Köln City allow pets to stay for free?

No, pets aren't allowed at Mercure Hotel Severinshof Köln City though service animals are welcome.

Does Mercure Hotel Severinshof Köln City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Hotel Severinshof Köln City?

The closest major airport to Mercure Hotel Severinshof Köln City is Cologne - Bonn Airport (CGN), which is 9.3 mi away (18 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 25.5 mi away.

Can I book a room with a balcony at Mercure Hotel Severinshof Köln City?

Yes, some guestrooms at Mercure Hotel Severinshof Köln City offer a balcony.

Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 1006 reviews
Rating 8 - Good. 420 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kellie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, made it easy to get around everywhere. We had to move rooms because the air conditioner wouldn’t cool, the next room was better but definitely doesn’t cool enough for sleeping on the lowest setting.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great atmosphere with clean and comfortable rooms
Stayed 1 night in Mar 2025

6/10 Okay

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

Bianca

The staff were excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nurhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for one night…
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. The morning breakfast was very impressive. Very close to the chocolate museum and other sites. Very walkable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Stayed 2 nights in Dec 2024

8/10 Good

Adil

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 4 nights in Dec 2024

4/10 Poor

Elizabeth, oakland

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)
Stayed 4 nights in Dec 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and check out
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill, Fleming Island

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location across the street from a train station. Staff was very friendly. Breakfast was outstanding.
Stayed 3 nights in Dec 2024

8/10 Good

Varinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next to a metro stop and shops.
Stayed 4 nights in Nov 2024

8/10 Good

Gideon, Caesarea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great restaurant and exceptional breakfast. Heating system was not good enough and phone was broken so I needed to go to the lobby to ask to fix. The staff is exceptional nice and helpful. But some maintenance work is a must.
Stayed 1 night in Nov 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for family Christmas market break

We had a lovely family break for the Christmas markets and stayed at the Mercure Hotel. We had a suite which made life with our little one much easier as she slept in a cot in the living area. The room was well equipped as was the bathroom. Staff were very friendly and were able to assist us with anything we needed. Great location for visiting the Christmas markets, would definitely recommend. We didn't eat any meals at the hotel so cannot comment on the restaurant or other facilities.
Stayed 3 nights in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a gritty part of the city
Stayed 7 nights in Sep 2024

10/10 Excellent

Caitlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to set up home base, I fully recommend it!
Stayed 2 nights in Sep 2024

8/10 Good

Waleed

Stayed 2 nights in Sep 2024

6/10 Okay

Brenda Jean

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is a bit of a walk to get to the Altermarket but very doable. My room carpet was filthy and the room smelt like stale cigarettes. Would not stay there again.
Stayed 2 nights in Sep 2024