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Pacific Bay Resort

3.5 star property
Beach hotel with 3 outdoor pools, near Big Banana Fun Park

Choose dates to view prices

Photo gallery for Pacific Bay Resort

Exterior
Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Terrace One Bedroom Apartment | Living area | 32-inch TV with satellite channels
Lake

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Solitary Island Aquarium
    ‪3 min walk‬
  • Place, Big Banana Fun Park
    ‪9 min walk‬
  • Place, Diggers Beach
    ‪16 min walk‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Hotel Room

8.4 out of 10
Very good
(75 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Standard One Bedroom Apartment

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Executive One Bedroom Apartment

8.8 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Terrace Suite

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

8.4 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

About the neighborhood

Coffs Harbour

Big Banana Fun Park is a short stroll from Pacific Bay Resort, and other popular attractions like Diggers Beach are within a mile (2 km). This 78-room, 3.5-star hotel has 3 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Solitary Island Aquarium - 3 min walk - 0.2 miles
  • Big Banana Fun Park - 9 min walk - 0.5 miles
  • Diggers Beach - 16 min walk - 0.9 miles
  • Park Beach Plaza - 3 min drive - 1.5 miles
  • Park Beach - 4 min drive - 1.7 miles

Getting around

  • Coffs Harbour Station - 8 min drive
  • Coffs Harbour, NSW (CFS) - 11 min drive

Restaurants

  • ‪Oliver Brown - ‬4 min drive
  • ‪The Clog Barn Tourist Attraction & Caravan Park - ‬4 min drive
  • ‪Dumpling Bar - ‬3 min drive
  • ‪The Hoey Moey - ‬4 min drive
  • ‪Going Bananas Cafe - ‬13 min walk

About this property

Pacific Bay Resort

Beach hotel with 3 outdoor pools, near Big Banana Fun Park
Pacific Bay Resort features a golf course, a full-service spa, and 3 outdoor pools. Free parking is available if you drive. Front-desk staff can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and 2 hot tubs.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, coffee makers, and ironing boards.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Beach nearby, surfing, fishing
Charlesworth Bay Beach Resort
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.0 out of 10, Very Good, 1,005 reviews
$152 nightly
The price is $152
Feb 10 - Feb 11
Total with taxes and fees
Charlesworth Bay Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference center (7,589 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per night
  • Cribs/infant beds are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Frequently asked questions

Are free cancellation options available at Pacific Bay Resort?

Pacific Bay Resort provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Pacific Bay Resort?

Guests positively rate the hotel's walkable location in Coffs Harbour, just steps from Solitary Island Aquarium, and within a 10-minute walk of Big Banana Fun Park and Solitary Islands Marine Park. You'll also find Diggers Beach and Charlesworth Bay Beach less than a mile away.

Is there parking available at Pacific Bay Resort?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at Pacific Bay Resort?

Tranquility Day Spa is the hotel's spa and services include prenatal massages, sports massages, aromatherapy, and couples treatments.

Does Pacific Bay Resort include a casino at the property?

No, Pacific Bay Resort doesn't have a casino.

Is there an indoor pool at Pacific Bay Resort?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs. Guests have pool access between 7:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Pacific Bay Resort?

This lakeside hotel offers plenty of amenities for couples including 3 outdoor pools, a bar, and a restaurant with al fresco dining.

Does Pacific Bay Resort have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Pacific Bay Resort have a restaurant with a breakfast menu?

Yes, Pacific Bay Resort serves buffet breakfast for a surcharge each morning at Bayside Bar & Grill.

Does Pacific Bay Resort allow pets to stay for free?

No, pets aren't allowed at Pacific Bay Resort though service animals are welcome.

Are there connecting rooms at Pacific Bay Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pacific Bay Resort?

The closest major airport to Pacific Bay Resort is Coffs Harbour, NSW (CFS), which is 5.2 mi away (11 minutes by car).

Can I book a room with a balcony at Pacific Bay Resort?

Yes, every guestroom at Pacific Bay Resort comes with a balcony with some featuring ocean or garden views.

Does Pacific Bay Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Pacific Bay Resort.

Pacific Bay Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 436 out of 1009 reviews
Rating 8 - Good. 318 out of 1009 reviews
Rating 6 - Okay. 160 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 31 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Barrie

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025

6/10 Okay

Christene

Stayed overnight on our way up the coast.
Stayed 1 night in Oct 2025

8/10 Good

Brenden

Business traveler
Liked: Cleanliness, staff & service, amenities
Room clean and staff friendly.
Stayed 1 night in Oct 2025

8/10 Good

Mark, Riverstone

Business traveler, Traveled with partner
Liked: Cleanliness
Clean room and nice room
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was functional but dated. In need of refurbishment.
Stayed 4 nights in Oct 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stated for the night but had everything we needed. The room was tidy and comfortable!
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

8/10 Good

karen

Liked: Staff & service
Great location, great staff, great facilities just a bit tired.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Shannon

Stayed 1 night in Oct 2025

8/10 Good

Karen, Lancaster

Stayed 5 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Faultless
Stayed 1 night in Oct 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Meghan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great for the price. The pools and grounds were beautiful and well maintained and the location is excellent with beach access. However, the actual rooms were very worn down, but large. The spare blankets were stained and OLD. We asked for new ones, which we received that were only unstained, but still OLD and scratchy. The bathroom needs minor repairs, painting and updates, the tiles are cracked and the bathtub is ancient. There were leaky taps in the bathroom and kitchen sinks. Overall, it was very average although the family friendly aspects were excellent (playground, beautiful pools, golf course, soccer, tennis, big apartments, etc.)
Stayed 4 nights in Oct 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ataff members are amazing and helpful and great place
Stayed 1 night in Oct 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, lots of birds and a couple of minutes walk to beach. The rooms are soundproof. The staff very nice. I only ate at the restaurant one night (take out actually as they have no room service), food was plentiful and good but had to wait 50 minutes, maybe they were short staffed? As the restaurant was no where near full. The science run aquarium is ok but very small and the octopus and sharks are in crammed spaces and should be released. The resort is within a short drive to the shopping centre and the key not much further, if you love seafood the fish co-op is the place to go! Another highlight is the jetty itself, go at dusk to see giant stingray, parrot fish, and even if lucky a sea turtle! You can see whales from the mutton bird lookout and hawks. The yacht club has great food with a beach view and it’s a good price. Do not go to the dolphin conservation, it’s just a pool and cruel, why this place has not been shut down is beyond me. Dorrigo NP is a must go but if you get carsick be wary the road is full of bents. Also bring salt for leeches. Lots of birds including bower and lyre birds plus others I’ve yet to put a name to. The butterfly house is way over priced and you’ll see more butterflies wondering around but they do have a dozen or so peacocks and a white pheasant loose on the grounds.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pacific Bay Resort as an overnight between Sydney and the Gold Coast. Reception was welcoming and friendly, directions to our room precise, parking availability was excellent, our room although probably 35 to 40 years old was spotlessly clean and well maintained. A golf cart shuttle picked us up And took us home after dinner and the same thing in the morning for breakfast. Five stars on everything!
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
View of surrounds gogeous BUT the stairs no lift with heavy bags not pleasant
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was spotless and well maintained. Had everything we needed. Restaurant was very convenient and meals were lovely. Was also nice having the golf course as the view from the our balcony. Would definitely stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds so much wild life and amazing koi fish in the lake around the restaurant. The room was spacious and clean. The staff were all lovely and the food was delicious. Only a walk to beach and great pools.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place and staff where awesome very clean will definitely return again
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

sarabjeet

Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Stayed 1 night in Sep 2025

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