2/10 Terrible
Jeffery M.
3 abr. 2025
Lack of Communication and Poor Heat
When we arrived our unit was 60 degrees and the HVAC system was not heating. We turned up the thermostat, but after an hour, the temp didn't go up in the unit. We called and were told a local person would call us back. Two hours later (9:00 PM) I received a message stating that they couldn't make it out tonight. We found the breaker panel and reset the breakers listed for the HVAC system and got the heat to work. The listing stated that 2 parking spaces were included with our unit. There were no parking spaces available both nights we were there. After receiving a "Courtesy Ticket" the first night, I called the second night to ask where we were supposed to park. I was told there was a parking lot down the street between our lodge and the main lodge, there was not. There were at least 5 or 6 lights that were either burnt out of didn't work. We will never us Vacasa again.
Jeffery M.
Se hospedó 2 noches en marzo de 2025