Extended Stay America - Cincinnati – Blue Ash – Kenwood Road2.5 out of 5.0
Recent guest reviews
I was there on 12/23/2017 and enjoyed my stay.At check in I was greeted by nice man at desk and I was really happy to see that he was paying attention at my needs. He provided me details about Extended perks program while making keys and asked me if I like to enroll. After checking in he called me and asked if everything is o.k. My stay was very pleasant,room was nice and clean.
My husband and I have been staying here for years. This is definitely a no frills hotel. We stay here be it’s inexpensive but clean, safe, and quiet. The staff is always polite and we will continue to stay here.
Great hotel. Very clean. Updated. Oleg and staff are very polite and helpful. I checked in at 3:30 am and was greeted with a "good morning". Coffee every morning. The location is in a very nice suburban area, parking lot was well lit and I felt very safe the whole time.
The rooms are good for the price and the people were friendly. However, the rooms reek of smoke to the point where my eyes burned the entire time I was in mine. There are no smoking signs all over the place, but there is no way it is a no smoking facility. Luckily we are only in town for the finals Tennis weekend so we only slept there, but if you're sensitive to smoke stay away.
The manager Abdul and yes that was his real name told me that there was $150 nonrefundable pet deposit for my 4 1/2 pound Chihuahua and an additional hundred dollar deposit for incidentals incurred by myself. He refused to work with me in anyway to try and resolve this issue my company was going to pay for a month and a half stay, but I refuse to pay that kind of extortion for my 4 1/2 pound dog who will be going to work with me every day anyway.
The stay was horrible, I definitely would not recommend it. The beds were hard it wasn't worth the price we paid. The breakfast was definitely not breakfast no water, orange Juice anything, only coffee
The service was great. The room was very clean with new flooring but it was quite small for two people. The bathroom just has a sink with no countertop making it difficult to get ready in the morning. That was the only downside to the room.
Boomed a queen effiancy. Very small room. A small shower. No tub. A small sink. No counter space for toiletries. No place for a towel close to the showe. Uncomfortable bed and pillows. Tv placed on a low dresser at the foot of the bed. Uncomfortable to watch. Need to be mounted up higher. Grab and go breakfast consisted of a cereal bar and coffee and packets of instant oatmeal. Had to go to a restaurant for breakfast. Would not stay again.
Customer service was poor at best. Desk clerk very rude and acted like we were bothering her when we asked questions. Asked for comfort package two times and never received. I was even hung up on when i called the desk.
Room smelled terrible. I've been in larger broom closets. Very unwelcoming. Lobby is poorly located. Uncomfortable bed after 10hr drive, cramped space. Unexpected expense for accommodating a pet, especially when the other hotels on our trip did not charge extra. Would not recommend.
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located in Blue Ash within 2 miles (3 km) of Sharon Woods Golf Course, Extended Stay America - Cincinnati – Blue Ash – Kenwood Road is within a few miles (5 km) of Pioneer Park. This 132-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also near this Cincinnati hotel are Sharon Woods Park and Heritage Village Museum.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 132 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Renovated in 2016, Extended Stay America - Cincinnati – Blue Ash – Kenwood Road offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Reviews from Trip Advisor
33% of guests recommend this hotelTotal of 65 reviews