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Sari Ater Hotel & Resort

3.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Sari Ater Hotel & Resort

2 outdoor pools
Memory foam beds, free minibar, desk, blackout drapes
Junior Suite Bungalow | Living room | 21-inch flat-screen TV with cable channels, TV
Junior Suite Bungalow | Balcony view
Junior Suite Bungalow | Memory foam beds, free minibar, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Jl. Raya Ciater, Ciater, West Java, 41281
  • Sari Ater Hot Spring
    ‪2 min walk‬
  • Tangkuban Perahu Volcano
    ‪14 min drive‬
  • Orchid Forest Cikole
    ‪15 min drive‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪33 min drive‬

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Room options

View all photos for Deluxe Balcony Room

Deluxe Balcony Room | Memory foam beds, free minibar, desk, blackout drapes

Deluxe Balcony Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite Bungalow

Junior Suite Bungalow | Memory foam beds, free minibar, desk, blackout drapes

Junior Suite Bungalow

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Memory foam beds, free minibar, desk, blackout drapes

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Memory foam beds, free minibar, desk, blackout drapes

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

About the neighborhood

Ciater

Sari Ater Hotel & Resort places you next to Sari Ater Hot Spring and within a 10-minute drive of Orchid Forest Cikole. This 144-room, 3-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • Sari Ater Hot Spring - 2 min walk - 0.1 miles
  • Tangkuban Perahu Volcano - 14 min drive - 5.7 miles
  • Orchid Forest Cikole - 15 min drive - 5.0 miles
  • Bandung Institute of Technology - 27 min drive - 15.5 miles
  • Gedung Sate - 29 min drive - 16.9 miles

Getting around

  • Cikudapateuh Station - 30 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 75 min drive

Restaurants

  • ‪Warung Kopi Gunung Cikole - ‬8 min drive
  • ‪Saung Pengkolan 2 - ‬10 min drive
  • ‪RM. Sunda Bang Jun - ‬8 min walk
  • ‪Saung Balibu - ‬12 min drive
  • ‪Cafe Kopi Luwak Cikole 2 - ‬10 min drive

About this property

Sari Ater Hotel & Resort

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Guests staying at Sari Ater Hotel & Resort enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. There's free parking and a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this hot springs hotel include meeting rooms, a business center, and free newspapers.
21-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items, refrigerators, and coffee makers are also standard.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs on site.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: IDR 85,000 per person
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Mini golf
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Hot springs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 310000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately IDR 85000 per person
  • Rollaway bed fee: IDR 310000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Sari Ater Hotel Resort
Sari Hotel Resort
Sari Ater
Sari Ater Hotel & Resort Hotel
Sari Ater Hotel & Resort Ciater
Sari Ater Hotel & Resort Hotel Ciater

Frequently asked questions

What is there to do within easy reach of Sari Ater Hotel & Resort?

This hotel is located in Ciater, just steps from Sari Ater Hot Spring. Orchid Forest Cikole is also within a driving distance of 4.6 mi.

Is there parking available at Sari Ater Hotel & Resort?

Yes, self parking is offered for free at the hotel. Though parking is limited, RV/bus/truck parking is also available.

Does Sari Ater Hotel & Resort feature a casino on the premises?

No, Sari Ater Hotel & Resort doesn't have a casino.

Is there an indoor pool at Sari Ater Hotel & Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Sari Ater Hotel & Resort a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a poolside bar.

Does Sari Ater Hotel & Resort have a hot tub?

No, but this hotel does have on-site hot springs.

Does Sari Ater Hotel & Resort have a restaurant with a breakfast menu?

Yes, Sari Ater Hotel & Resort has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Does Sari Ater Hotel & Resort allow pets to stay free of charge?

No, pets aren't allowed at Sari Ater Hotel & Resort.

Does Sari Ater Hotel & Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sari Ater Hotel & Resort?

The closest major airport to Sari Ater Hotel & Resort is Bandung (BDO-Husein Sastranegara Intl.), which is 17.8 mi away (75 minutes by car).

Are there rooms with balconies at Sari Ater Hotel & Resort?

Yes, some guestrooms at Sari Ater Hotel & Resort offer a balcony.

Sari Ater Hotel & Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 40 reviews
Rating 8 - Good. 20 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Marlon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are old. There is a very high smell of sewer in the room and the washroom. The Ac in our room did not work and we were moved to another room. The same was still not cold.
Stayed 1 night in Jan 2024

10/10 Excellent

mohamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you staff

Very nice Good hotel Very nice staff Only need new towels
Stayed 4 nights in Sep 2023

8/10 Good

Dwitra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Junior Suite, very close to the small pool just for the resort's guest. The room was very clean, adequate and the area is vety nice. Many outdoor activities. Make sure you come to the public's pools early in the mornibg, because afternoon is very crowded

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Cheaper options are available

The facilities are outdated and are not worth the high price. For instance, the bathroom fixtures were corroded. The AC didn't work well and also leaked. There wasn't any hot water during our second day. I expect a better hotel for the high price. However, the hot pool was pleasant, good wifi, and great service are the things that I liked during my stay.
Stayed 1 night in Aug 2020

10/10 Excellent

WAI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great amenities hotel.

Amazing hotel with land area of 43 hectares. There are a lot of activities, example paint ball in Forrest, camping, flying Fox, water park, animals farm, eco tourist, water fall. However, I like the friendly staff and soak inside rejuvenate thermal pools at cool climate of 14° Celsius. 2 nights is too short to explore all amenities of the hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Service needs improvement. May be we were there when it was fully occupied.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

Ahmed

Liked: Cleanliness, room comfort
+fair, in front of the beach, quite, not bad breakfast. - No kitchen, No microwave . No Internet
Stayed 1 night in Jul 2018

8/10 Good

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The break fast should be mor choise . expensive

It was very good stay hotel is expensive I stay more than 10 times and they did not give me spical any thing

10/10 Excellent

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent

8/10 Good

Verified traveler

Liked: Staff & service
too little time spent in the hotel to enjoy thr facilities. din get the chance to gry their breakfast as it was raining. first time trying their hot spring not bad... wanted to engage the massage for 2hrs but not sure why they only do 1hr... not used to the smoking habit in the cafe end up ordering room service for breakfast... staff understands english in reception, room service and housekeeping... thumbs up for that!
Stayed 2 nights in Jan 2018

4/10 Poor

Kyunghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

natural hot spring

Hotel guests can enjoy free natural hot springs.delicious food under the hotel restaurant.but they only provide limited hair dryers.so we unable to dry our hairs before sleep.

8/10 Good

Alex, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great hotel for relaxing in the natural hot spring pool.. But the room is not sound proofed, sound from next room and outdoor parking area are heard in the night.. Bad wifi too. They give Free drinks in the refrigerator. Good! It's worth to stay on.

8/10 Good

Meiko, Jakarta

Liked: Cleanliness
The check in was uncomfortable, because I was specifically stated that I needed extra bed. But the receptionist said that it was unavailable. I think the hotel should inform us in advance if the extra bed unavailable. It was little bit funny because after I did a hard protest, the extra bed become available....

8/10 Good

Heinken, India

Liked: Cleanliness, staff & service, room comfort

Nice stay

Stay was good. Friendly staff and checkin within few minutes. Free shuttle driver shows all around resort including camping area. All water available is spring water which they say safe for shower. But watch out your eyes as we feel irritation. Hotel gave warning notes everywhere which is helpful. Try to bring more fresh water along with you that will help

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price.

Room condition was not good, don't expect private or executive relax, it's very crowded. But breakfast and tickets for hot spring pools already included in the room prices, it is reasonable price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Nature Hotel

Great Hotel With outstanding environment. This hotel really provides you a natural feeling with it. Had no regret staying here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Natural Hotel

Great Hotel With outstanding environment. This hotel really provides you a natural feeling with it. Had no regret staying here.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adam, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for outbound trip

A nice place to relax and have some funs

8/10 Good

jungho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주위 온천 여행으로는 추천 합니다
Stayed 1 night in Apr 2021

8/10 Good

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities

.IT IS GOOD HOTEL I COME EVERY YEAR

please put good cheese in breakfast Before there is hot water spring in the room and now no ..also please any one stay in the hotel let him go to the hot water like now it is good if you do not lt the gust go to hot water free then will stay on villa
Stayed 5 nights in Apr 2019

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