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Sari Ater Hotel & Resort

3.0 star property

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2 outdoor pools
BBQ/picnic area
Junior Suite Bungalow | Memory foam beds, free minibar, desk, blackout drapes
Restaurant
Memory foam beds, free minibar, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Raya Ciater, Ciater, West Java, 41281
  • Place, Sari Ater Hot Spring
    ‪2 min walk‬
  • Place, Orchid Forest Cikole
    ‪14 min drive‬
  • Place, Trans Studio Bandung
    ‪59 min drive‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Memory foam beds, free minibar, desk, blackout drapes

Deluxe Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Memory foam beds, free minibar, desk, blackout drapes

Superior Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Balcony Room

Deluxe Balcony Room | Memory foam beds, free minibar, desk, blackout drapes

Deluxe Balcony Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite Bungalow

Junior Suite Bungalow | Memory foam beds, free minibar, desk, blackout drapes

Junior Suite Bungalow

  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Ciater

Sari Ater Hotel & Resort places you next to Sari Ater Hot Spring and within a 10-minute drive of Orchid Forest Cikole. This 144-room, 3-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • Sari Ater Hot Spring - 2 min walk - 0.1 miles
  • Orchid Forest Cikole - 14 min drive - 7.4 miles
  • Braga City Walk - 55 min drive - 21.7 miles
  • Gedung Sate - 55 min drive - 21.7 miles
  • Trans Studio Bandung - 59 min drive - 23.9 miles

Getting around

  • Cikudapateuh Station - 30 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 75 min drive

Restaurants

  • ‪RM Sunda Bang Jun - ‬8 min walk
  • ‪Dayang Sumbi Restaurant - ‬3 min walk
  • ‪Hotel Resort Lembah Sarimas Ciater - ‬9 min walk
  • ‪RM Suka Rasa M. Arin - ‬7 min walk
  • ‪Rumah Makan Sari Mawar - ‬2 min drive

About this property

Sari Ater Hotel & Resort

Guests staying at Sari Ater Hotel & Resort enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. There's free parking and a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this hot springs hotel include meeting rooms, a business center, and free newspapers.
21-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items, refrigerators, and coffee makers are also standard.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs on site.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free theme park shuttle
    • Free self parking on site
    • RV/bus/truck parking on site
    • Limited onsite self parking

    Food and drink

    • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: IDR 85,000 per person
    • 3 restaurants
    • A coffee shop/cafe
    • A poolside bar
    • A swim-up bar

    Things to do

    • 2 outdoor pools
    • Bicycle rentals
    • Children's pool
    • Hot springs
    • Mini golf
    • Playground
    • TV in common areas

    Family friendly

    • 2 outdoor pools
    • Children's pool
    • Free theme park shuttle
    • In-room refrigerator
    • Laundry facilities
    • Mini golf
    • Playground
    • Rollaway/extra bed (surcharge)

    Conveniences

    • 24-hour front desk
    • ATM
    • Free newspapers in lobby
    • Gift shop/newsstand
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Multilingual staff
    • Tour and ticket assistance

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Barbecue grill
    • Garden
    • Picnic area
    • Terrace

    Spa

    • Hot springs
    • In-room massages

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Wheelchair-accessible path of travel

    More

    • Banquet hall
    • Designated smoking areas

    Room amenities

    Bedroom

    • Blackout drapes
    • Memory foam mattress
    • Rollaway/extra bed (surcharge)

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Slippers
    • Towels provided

    Entertainment

    • 21-inch flat-screen TV with premium cable channels

    Food and drink

    • 24-hour room service
    • Coffee/tea maker
    • Cookware, dishware, and utensils
    • Dishwasher
    • Free bottled water
    • Free stocked minibar
    • Refrigerator

    More

    • Air conditioning
    • Desk
    • Phone

    Policies

    Check-in

    Check-in start time: 2 PM; Check-in end time: 11:30 PM
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    This property doesn't offer after-hours check-in
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • This property doesn't allow pets

    Children and extra beds

    • Rollaway/extra beds are available for IDR 310000.0 per night

    Property payment types

    Important information

    Optional extras

    These fees and deposits will be charged at check-in, check-out, or the time of service.

    • Fee for continental breakfast: approximately IDR 85000 per person
    • Rollaway bed fee: IDR 310000.0 per night

    This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Check-in: 2 PM
    • Check-out: noon
    • Minimum check-in age: 18
    The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.
    Property Registration Number 9120405960197

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • This property accepts credit cards, debit cards, and cash.

    Additional information about polices, regulations, and more:

    • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
    • No cribs or infant beds are available.

    Property is also known as

    Sari Ater Hotel Resort
    Sari Hotel Resort
    Sari Ater
    Sari Ater Hotel & Resort Hotel
    Sari Ater Hotel & Resort Ciater
    Sari Ater Hotel & Resort Hotel Ciater

    Frequently asked questions

    What is there to do within easy reach of Sari Ater Hotel & Resort?

    This hotel is located in Ciater, just steps from Sari Ater Hot Spring. Orchid Forest Cikole is also within a driving distance of 4.6 mi.

    How much does it cost to stay at Sari Ater Hotel & Resort?

    As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Sari Ater Hotel & Resort on Jun 29, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is parking available on site at Sari Ater Hotel & Resort?

    Yes, self parking is offered for free at the hotel. Though parking is limited parking, RV/bus/truck parking is also available.

    Does Sari Ater Hotel & Resort feature a casino on the premises?

    No, Sari Ater Hotel & Resort doesn't have a casino.

    Is there an indoor pool at Sari Ater Hotel & Resort?

    No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

    Is Sari Ater Hotel & Resort a good place to stay for couples?

    There are many amenities for couples at this hotel, including in-room massages as well as 3 restaurants and 2 outdoor pools.

    Does Sari Ater Hotel & Resort have a hot tub?

    No, there isn't a spa tub at this hotel.

    Does Sari Ater Hotel & Resort have a restaurant with a breakfast menu?

    Yes, Sari Ater Hotel & Resort has 3 restaurants, and serves continental breakfast each morning for a surcharge.

    Does Sari Ater Hotel & Resort allow pets to stay free of charge?

    No, pets aren't allowed at Sari Ater Hotel & Resort.

    Does Sari Ater Hotel & Resort have connecting rooms available?

    No, there aren't connecting guestrooms at this hotel.

    How far is the airport from Sari Ater Hotel & Resort?

    The closest major airport to Sari Ater Hotel & Resort is Bandung (BDO-Husein Sastranegara Intl.), which is 17.8 mi away (75 minutes by car).

    Are there rooms with balconies that I can book at Sari Ater Hotel & Resort?

    Yes, some guestrooms at Sari Ater Hotel & Resort offer a balcony.

    Sari Ater Hotel & Resort Reviews

    Reviews

    7.4

    Good

    Rating 10 - Excellent. 6 out of 40 reviews
    Rating 8 - Good. 20 out of 40 reviews
    Rating 6 - Okay. 8 out of 40 reviews
    Rating 4 - Poor. 5 out of 40 reviews
    Rating 2 - Terrible. 1 out of 40 reviews

    7.0/10

    Cleanliness

    7.4/10

    Staff & service

    7.6/10

    Amenities

    6.8/10

    Property conditions & facilities

    Reviews

    Verified

    10/10 Excellent

    mohamad

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Thank you staff

    Very nice Good hotel Very nice staff Only need new towels
    Stayed 4 nights in Sep 2023
    Verified

    8/10 Good

    Dwitra

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We stayed at the Junior Suite, very close to the small pool just for the resort's guest. The room was very clean, adequate and the area is vety nice. Many outdoor activities. Make sure you come to the public's pools early in the mornibg, because afternoon is very crowded
    Verified

    4/10 Poor

    Marlon

    Liked: Staff & service
    Disliked: Cleanliness, property conditions & facilities
    The rooms are old. There is a very high smell of sewer in the room and the washroom. The Ac in our room did not work and we were moved to another room. The same was still not cold.
    Stayed 1 night in Jan 2024
    Verified

    8/10 Good

    jungho

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    주위 온천 여행으로는 추천 합니다
    Stayed 1 night in Apr 2021
    Verified

    6/10 Okay

    Shawn

    Liked: Cleanliness, staff & service
    Disliked: Property conditions & facilities

    Cheaper options are available

    The facilities are outdated and are not worth the high price. For instance, the bathroom fixtures were corroded. The AC didn't work well and also leaked. There wasn't any hot water during our second day. I expect a better hotel for the high price. However, the hot pool was pleasant, good wifi, and great service are the things that I liked during my stay.
    Stayed 1 night in Aug 2020
    Verified

    10/10 Excellent

    WAI YAN

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great amenities hotel.

    Amazing hotel with land area of 43 hectares. There are a lot of activities, example paint ball in Forrest, camping, flying Fox, water park, animals farm, eco tourist, water fall. However, I like the friendly staff and soak inside rejuvenate thermal pools at cool climate of 14° Celsius. 2 nights is too short to explore all amenities of the hotel.
    Stayed 2 nights in Sep 2019
    Verified

    8/10 Good

    mohamad

    Liked: Cleanliness, staff & service, property conditions & facilities

    .IT IS GOOD HOTEL I COME EVERY YEAR

    please put good cheese in breakfast Before there is hot water spring in the room and now no ..also please any one stay in the hotel let him go to the hot water like now it is good if you do not lt the gust go to hot water free then will stay on villa
    Stayed 5 nights in Apr 2019
    Verified

    8/10 Good

    Verified traveler

    Liked: Cleanliness, amenities
    Service needs improvement. May be we were there when it was fully occupied.
    Stayed 1 night in Mar 2019
    Verified

    8/10 Good

    トラッキー

    Liked: Cleanliness, staff & service, property conditions & facilities
    予想以上に広い敷地に、温泉もいくつかあります。 ツインの部屋を２つ希望しましたが、満室で、1部屋のみでした。温泉は一番遠い場所は、貸切並みに人は居なくて良かったです。ただ遠いので、有料の馬車に乗って移動しました。部屋のお風呂のお湯をはるのに、ものすごく時間がかかりますが、温泉に行くなら、このホテルが便利だと思います。
    Stayed 1 night in Feb 2019
    Verified

    8/10 Good

    johanna

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Les cascades, les sources d'eau chaudes sont vraiment magiques. Le petit déjeuner était excellent.
    Stayed 1 night in Feb 2019
    Verified

    6/10 Okay

    Ahmed

    Liked: Cleanliness, room comfort
    +fair, in front of the beach, quite, not bad breakfast. - No kitchen, No microwave . No Internet
    Stayed 1 night in Jul 2018
    Verified

    8/10 Good

    mohamad

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The break fast should be mor choise . expensive

    It was very good stay hotel is expensive I stay more than 10 times and they did not give me spical any thing
    Verified

    10/10 Excellent

    Dewi

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excelent
    Verified

    6/10 Okay

    Verified traveler

    温泉プールのある古いホテル

    全ての設備が古いですが、３つの温泉プールが楽しめます。夕食（有料）は、非常においしいかったですが、朝食は、あまり満足のいく内容ではありませんでした。また、部屋の温水シャワーが塩水？なので、注意が必要です。
    Stayed 1 night in Apr 2018
    Verified

    8/10 Good

    Verified traveler

    Liked: Staff & service
    too little time spent in the hotel to enjoy thr facilities. din get the chance to gry their breakfast as it was raining. first time trying their hot spring not bad... wanted to engage the massage for 2hrs but not sure why they only do 1hr... not used to the smoking habit in the cafe end up ordering room service for breakfast... staff understands english in reception, room service and housekeeping... thumbs up for that!
    Stayed 2 nights in Jan 2018
    Verified

    6/10 Okay

    heesunpark

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    위치는 괜찮은데.

    위치는 나쁘지않았는데 와이파이 잘 안터지는것도 이해하는데~ 침대시트도 누렇고 냄새도 심해서 잠 못자고 그냥 왔어요.
    Stayed 1 night in Jan 2018
    Verified

    4/10 Poor

    Verified traveler

    Disliked: Staff & service, room comfort

    فندق يحتاج الى ادارة ناجحة

    المنتجع جميل ولكن وجود ازعاج وقت النوم من النزلاء بطريقة غير عادية وكذلك عدم استجابة صيانة الغرف حيث لا يوجد ماء حار خلال اليوم الأخير رغم الاتصال عدة مرات ولكن لا استجابة للأسف وتمت المغادرة بدون استحمام لشدة برودة الماء المتدفق .
    Verified

    8/10 Good

    Verified traveler

    Liked: Staff & service, property conditions & facilities, room comfort

    natural hot spring

    Hotel guests can enjoy free natural hot springs.delicious food under the hotel restaurant.but they only provide limited hair dryers.so we unable to dry our hairs before sleep.
    Verified

    8/10 Good

    Alex

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good hotel

    Great hotel for relaxing in the natural hot spring pool.. But the room is not sound proofed, sound from next room and outdoor parking area are heard in the night.. Bad wifi too. They give Free drinks in the refrigerator. Good! It's worth to stay on.
    Verified

    8/10 Good

    Meiko

    Liked: Cleanliness
    The check in was uncomfortable, because I was specifically stated that I needed extra bed. But the receptionist said that it was unavailable. I think the hotel should inform us in advance if the extra bed unavailable. It was little bit funny because after I did a hard protest, the extra bed become available....
    Verified

    2/10 Terrible

    minchae

    Disliked: Cleanliness, property conditions & facilities

    스탠다드 방갈로 숙박후기

    객실 청결에 개념 없는 곳이라 생각됨 욕조엔 뚜껑조차 없고 바닥청소는 제로 조식부페 또한 성의 없는 메뉴.암튼 가격대비 대실망.
    Verified

    8/10 Good

    Heinken

    Liked: Cleanliness, staff & service, room comfort

    Nice stay

    Stay was good. Friendly staff and checkin within few minutes. Free shuttle driver shows all around resort including camping area. All water available is spring water which they say safe for shower. But watch out your eyes as we feel irritation. Hotel gave warning notes everywhere which is helpful. Try to bring more fresh water along with you that will help
    Verified

    4/10 Poor

    mohamad

    Liked: Cleanliness
    Disliked: Staff & service, property conditions & facilities

    RESERVATION PROBLEM

    VENERE IS NOT GOOD I CAME TO THE HOTEL THEY SAID NO RESERVATION AND I CALL VENERE THEY CALLED THE HOTEL BUT THE HOTEL DOWEN GRADE THE ROOM FOR ONE NIGHT AND VENERE DID NOT DO ANY THING TO ME I PAY MORE FOR LESS ROOM.HOTEL TOWEL IS VERY OLD NOT GOOD.
    Verified

    8/10 Good

    mihae

    Liked: Cleanliness, staff & service, property conditions & facilities

    SARI ATER

    어른들이 좋아하는 온천도 있고.. 아이들도 말도 타고편하게 놀 수 있는 곳이라 잘 쉬다 왔습니다. 근데 제일 싼 방이라 그런지 침대가 좋지 않았어요. 그렇게 작은 싱글침댜는 처음 봤고요..자면서 내내 허리가 아펐습니다.
    Verified

    6/10 Okay

    Abdullah

    Disliked: Staff & service, property conditions & facilities
    استأجرت فيلا مكونة من غرفتين وصالة سعرها غالي جداً الانترنت ضعيف جداً لاتوجد افياش اضافية في الغرفة غير التي مشبوك بها الأبجورة دورات المياة تحتاج اهتمام أكثر من صاحب المنتجع دش الترويش ضعيف والمياة الحارة المستخدمة في الترويش مياة كبريتية تؤثر على الشعر والعيون الإفطار متوسط المنتجع رائع بصفة عامة جلسة البلكونة ممتازة

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