Hacienda Kaan Ac

Adults-only resort with an outdoor pool and a restaurant

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Where to?

Dates

July 2025

August 2025

Standard Villa, 1 Bedroom, Garden View | 1 bedroom, premium bedding, iron/ironing board, wheelchair access

1 bedroom, premium bedding, iron/ironing board, wheelchair access

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pool
Breakfast available
Parking included
Room service
Air conditioning

Explore the area

Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780

Cenote Zaci
‪15 min drive‬
Calzada de los Frailes
‪15 min drive‬
Cathedral of San Gervasio
‪15 min drive‬

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Room options

Standard Villa, 1 Bedroom, Garden View

Exceptional

215 sq ft
Sleeps 4
2 Queen Beds

Junior Studio Suite, 1 King Bed

215 sq ft
Sleeps 2
1 King Bed

Luxury Suite, 1 King Bed (Jacuzzi)

269 sq ft
Sleeps 2
1 King Bed

Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Sleeps 4
2 King Beds

Family Villa, Refrigerator & Microwave, Garden View

Exceptional

215 sq ft
Sleeps 6
1 King Bed and 2 Queen Beds

About the neighborhood

Valladolid

Hacienda Kaan Ac places you within a 10-minute drive of Cathedral of San Gervasio and Mercado Municipal. This 9-room, 4-star resort has a restaurant along with conveniences like an outdoor pool and free self parking.

View more Resorts in Valladolid

What's nearby

Mercado Municipal - 14 min drive - 3.2 miles
Cenote Zaci - 15 min drive - 3.4 miles
Calzada de los Frailes - 15 min drive - 3.4 miles
Cathedral of San Gervasio - 15 min drive - 3.4 miles
Convent de San Bernardino de Siena - 15 min drive - 3.6 miles

Getting around

Mérida International Airport (MID) - 122 min drive

Restaurants

‪The Italian Coffee Company - ‬7 min drive
‪Doña Tere - ‬7 min drive
‪La Tia - ‬6 min drive
‪Destileria Mayapan, Valladolid - ‬15 min walk
‪Burrito Amor - ‬8 min drive

About this property

Hacienda Kaan Ac

Adults-only resort with an outdoor pool and a restaurant

Hacienda Kaan Ac offers an outdoor pool, meeting rooms, and a business center. There's free parking, and an airport shuttle (available 24 hours) for USD 200 per vehicle roundtrip. Friendly staff can provide concierge services, and also offer advice about sightseeing. Other amenities at this adults-only resort include a terrace, a garden, and a picnic area.

Beds sport premium bedding and bathrooms offer hair dryers and free toiletries.

Recreational amenities at the resort include an outdoor pool.

Languages

English, Spanish

Similar properties

Pool
Free WiFi
Air conditioning
Breakfast available

Property amenities

Internet

Available in all rooms: Internet access

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

El Filibustero

Things to do

Outdoor pool

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Business center
Meeting rooms

Outdoors

Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace

Spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Low-height counter and sink
No elevator
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel

1 building
1 floor
Banquet hall
Built in 1582
Colonial architecture
Mosquito nets
Smoking not allowed

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Towels provided

Food and drink

Room service

Air conditioning
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 21 are not permitted to stay at this adults-only property (only guests 21 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 15 per person
Airport shuttle fee: USD 200 per vehicle (roundtrip)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21

For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

HACIENDA KAAN AC

HACIENDA KAAN AC Hotel

HACIENDA KAAN AC Hotel Valladolid

HACIENDA KAAN AC Valladolid

Hacienda Kaan Ac Resort Valladolid

Hacienda Kaan Ac Resort

Hacienda Kaan Ac Valladolid

Hacienda Kaan Ac Resort Valladolid

Frequently asked questions

Are free cancellation options available at Hacienda Kaan Ac?

Hacienda Kaan Ac provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see around Hacienda Kaan Ac?

This resort is located in Valladolid, close to Cenote Zaci, Valladolid Municipal Palace, and Cathedral of San Gervasio. You'll also find Calzada de los Frailes and Convent de San Bernardino de Siena within a short drive.

Is parking available on site at Hacienda Kaan Ac?

Yes, self parking is offered for free at the resort.

Is there a spa available at Hacienda Kaan Ac?

Spa services at the resort include massages.

Does Hacienda Kaan Ac have a casino at the property?

No, Hacienda Kaan Ac doesn't have a casino.

Is there an indoor pool at Hacienda Kaan Ac?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hacienda Kaan Ac?

This adults-only resort offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Hacienda Kaan Ac?

Yes, this resort offers private indoor spa tubs in some guestrooms.

Does Hacienda Kaan Ac have a restaurant that serves breakfast?

Yes, Hacienda Kaan Ac serves a cooked-to-order breakfast for a surcharge each morning at El Filibustero.

Does Hacienda Kaan Ac allow pets to stay for free?

No, pets and service animals aren't allowed at Hacienda Kaan Ac.

Does Hacienda Kaan Ac have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Are there rooms with balconies at Hacienda Kaan Ac?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy garden views.

Does Hacienda Kaan Ac have a wedding venue on site?

Take advantage of the wedding venue at Hacienda Kaan Ac if you plan to say "I do" during your trip.

Hacienda Kaan Ac Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

zeinab

Traveled with partner

May 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cancún is beautiful but very touristy and not much privacy, hacienda offers peace and tranquility. Staff takes pride in the hacienda and it shows. Hacienda is perfect for history buffs or anyone that just wants to feel like they are in a fairy tale.

Stayed 1 night in May 2025

10/10 Excellent

Hector

Traveled with family

Feb 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great conditions of this historic Hacienda, it’s a privilege to be able to spent a day here. Like traveling to the past. Excellent Staff service, cleanliness and hospitality. Delicious food!

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Feb 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

We spent 5 nights at this beautiful hotel . A short distance from town. A huge property in beautiful grounds. So peaceful waking up to the bird noises in the garden and nothing else to disturb the tranquility . We had the whole place to ourselves for the first night which was magical. Friendly staff. One point , for a hotel of this quality and prices , breakfast should really be included . Apart from that , I would thoroughly recommend

Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Feb 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

8/10 Good

François

Traveled with partner

Nov 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

If you want a nice and quiet place far from the noisy animations of streets and restaurants, and do not care about the absence of Wi-Fi in the bedrooms, this is a perfect place to go. Nice woody environment, with birds singing. The rooms are clean, and give us the impression of going back to the 19th century time with old fashion furniture. The staff is very nice and efficient. There is a place for the breakfast but we did not use it so I cannot comment of that.

Stayed 3 nights in Nov 2024

4/10 Poor

David

Nov 16, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hacienda My Ass!

Photos can be very deceiving and so can customer reviews! Our one night stay at the Hacienda Kaan Ac was by far one of the worst stays on our entire trip to the Yucatan. I have stayed in wonderful centuries old villas in Italy and Spain in the past so I thought I knew what I was getting into but I was seriously mistaken. 1. The GPS on our phones does not take you to the entrance to the hacienda. It took us forever to figure out how to get inside because of the GPS and lack of signage. 2. The guard at the gate who let us in was standing by during the day with the gate down but left the entrance unattended and the gate wide open after dark. 3. There was no one to help us with our bags down several flights of wet and slippery outdoor steps to our basement level, cave like room, The staff left mid afternoon and it seemed no one was on the premises except us until the next morning. The receptionist did take us to the room but did not give us a tour or a map of the rather larger property. We had to figure that out on our own. 3, When we did encounter various issues, there was no staff to be found. We needed extra towels, the water pressure was barely more than a trickle. We did not have enough pillows or towels and had to use our one bath towel as an improvised pillow that evening. No wifi was available unless outside. The mattress was as hard as a rock. I could go on and on but I’ll just say don’t stay there!

Stayed 2 nights in Nov 2024

10/10 Excellent

Esther

Sep 8, 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Traveled with partner

Feb 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property

Stayed 8 nights in Feb 2024

2/10 Terrible

Ismael

Jan 3, 2024

Stayed 2 nights in Dec 2023

2/10 Terrible

Jaime

Dec 12, 2023

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Jul 24, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Underwhelming.

Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away.

Stayed 2 nights in Jul 2023

4/10 Poor

Carlos

Mar 16, 2022

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2022

4/10 Poor

Evan, GLEN ELLYN

Traveled with partner

Feb 24, 2022

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm

Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Traveled with group

Aug 6, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely unique property!

Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Nov 13, 2020

Liked: Staff & service

Ancient property

The property has a lot of history, that being said it’s a very outdated property overall. The restrooms were updated and the linens were clean but otherwise it’s kind of a creepy place

Stayed 1 night in Nov 2020

2/10 Terrible

Kunlang

Jan 3, 2020

Not allow cancellation

No cancellation allowed for my reservation. Super disappointed!

Stayed 1 night in Dec 2019

8/10 Good

Daniel

Nov 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but no frills hacienda a short drive from downtown Valladolid

Stayed 1 night in Nov 2019

6/10 Okay

Jeanette

Aug 14, 2019

Liked: Property conditions & facilities

Creepy

Although, I'd have to say it's a beautiful place it's rather creepy at night. It's understandable since the property was established in the year 1500 so it carries a lot of history. I did feel the rooms were a little dusty and needed to be dusted I also saw cobwebs so I little cleaning would help. We did only stay for one night so I can't really review the service.

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family

Jul 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

the setting is very peculiar - a typical turn of the 20th century hacienda with historical artifacts - very interesting place

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Jun 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet, peaceful place very close to the centre of Valladolid and a great base to visit Chichen Itza. Very friendly service.

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner

Mar 6, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is something to stay away from. No staff to ask any questions, no basic amenities like a hairdryer. Boutique hotel; I think not!!

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Mar 3, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family

Feb 15, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

this is a marvellous property I recommend definitely

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner

Feb 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beatiful facility 10 minutes away from Valladolid. The room was very clean and beautiful, reflecting the glorious past of the Hacienda. Unfortunately the restaurant was closed for dinner, but served us a great Mexican breakfast the morning of our departure. Then we wnt to visit Ek Balam, a 30 minute drive. The Hacienda Kaan Ac is a peaceful oasis well worth a visit. Enjoy the swimming pool, with its cenote inspired design.

Stayed 1 night in Feb 2019