The property is very old and stuffy. Rooms are so so with small TV.
It was not properly kept and we brought bed bugs along. The property was musty and the hallways smelled like people were smoking marijuana in their rooms. I am disappointed Orbitz recommends this sort of property. I personally have stayed in other low cost locations but well kept, nice and clean.
Ice machine wasn’t working:( a small inconvenience, but my boyfriend and I had to drive to get some. Office printer wasn’t working for a copy of my statement. The whole hotel just seemed “off” and stretchy clientele hanging out in the parking lot. Overall the price was fair for the stay. I will not be returning.
The room was clean and spacious. It was a little confusing to get to the property, as we didn't see a sign and it is set behind other buildings.
Great front desk staff - very friendly. The place is permeated with curry smell - disgusting. Also a lot of mold smells throughout. The advertised breakfast is a bowl of granola bars - with a sign reading "one per person" ... hardly satisfying and a false advert - there is no breakfast
The place smells of mold and curry. Friendly staff.
The price was great, room was clean and the hotel was quiet so we could sleep. This hotel is set back from Milwaukee Ave so you don't hear as much road noise. Breakfast was just coffee, tea, muffins, granola bars and instant oatmeal.
Dated, but the location and price were very good. The breakfast was minimal, but acceptable.
Clean rooms for a great price. Lots of food and shopping near by.
Wasn't aware till we got there that hotel doesn't change change sheets nor picks up garbage from room. Hotel reaks of people cooking in their rooms. Like staying in a third world hotel.
The hotel is very hard to find, there is no signs along the road for the hotel and the hotel building can not be seen when driving down Milwaukee Ave.
We weren't there much but the room was clean, beds were comfortable but it's location was a bit hard to find at first.
Room was clean, but had a distinct ordor. Chose hotel based on shortness of stay and price.
good hotel with decent amenities. location is a plus
Stayed here just for a few days while traveling and it was a very comfortable hotel with very reasonable prices. I would have liked a few more amenities but it was great for how much I paid.
Located within a mile (2 km) of Northwestern Medicine, Extended Stay America Chicago - Vernon Hills - Lake Forest is within 2 miles (3 km) of Cuneo Mansion and Gardens. This 128-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 128 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Guests staying at Extended Stay America Chicago - Vernon Hills - Lake Forest enjoy free WiFi in public areas, laundry facilities, and barbecue grills. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a picnic area.
The property is very old and stuffy. Rooms are so so with small TV.
It was not properly kept and we brought bed bugs along. The property was musty and the hallways smelled like people were smoking marijuana in their rooms. I am disappointed Orbitz recommends this sort of property. I personally have stayed in other low cost locations but well kept, nice and clean.
Dear MC, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Ice machine wasn’t working:( a small inconvenience, but my boyfriend and I had to drive to get some. Office printer wasn’t working for a copy of my statement. The whole hotel just seemed “off” and stretchy clientele hanging out in the parking lot. Overall the price was fair for the stay. I will not be returning.
Thank you for being our guest. We are sorry for the inconvenience caused due to the ice machines and regret we were unable to help you with the printing of your document, as the machine was not in a working condition. Be assured that your feedback has been shared with the appropriate team so that we can improve our future guests’ stay. We would like to inform you that we take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situations. Please consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The room was clean and spacious. It was a little confusing to get to the property, as we didn't see a sign and it is set behind other buildings.
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay and liked your comfortable room. Also, your comments have been noted. Thank you again for bringing this to our attention, and we hope to welcome you back the next time you are in the area. Sincerely, Hotel Management
Great front desk staff - very friendly. The place is permeated with curry smell - disgusting. Also a lot of mold smells throughout. The advertised breakfast is a bowl of granola bars - with a sign reading "one per person" ... hardly satisfying and a false advert - there is no breakfast
Thank you for the review. We apologize for the odor you encountered while here. Your concerns will be shared with the appropriate individuals to ensure a better experience going forward. We are also sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
The place smells of mold and curry. Friendly staff.
Thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team to be more attentive in their work. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management