Skip to main content
Beginning of main content

Hotel New Otani Makuhari

4.0 out of 5.0

Recent guest reviews

Close to the expo facility and easy to get Tokyo city center via public transport.

For 10 years, I've always been impressed by the care, attentiveness and professionalism of the young women who oversee the bus entrance. Compared to them, the rest of the hotel is a big disappointment. The New Otani Makuhari is a massive hotel that was probably nice in the 90's. These days you get a second rate experience characterized by high prices, weak staff and rooms in need of updating. I routinely stay here but only because of location and because it's better than other Makuhari hotels (which is saying very little). What I find most annoying is that even as a "New Otani Club" member, on top of high room rates, I end up spending $32 a day for slow Internet because these clowns charge per connection. So even if you bring your own travel WiFi router, you get dinged $16 per day per device to use both a laptop and a smartphone. Nice.

2-120-3 Hibino, Mihama-ku Chiba Chiba-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Makuhari within a 5-minute walk of Mitsui Outlet Park Makuhari, Hotel New Otani Makuhari is within a 15-minute stroll of Makuhari Messe. This 418-room, 4-star hotel has 3 restaurants, a full-service spa, and an outdoor pool. Centrally located in Chiba, the hotel is also a short walk from Makuharikaihin Prefectural Park and Chiba Marine Stadium.


There are ample dining options with 3 onsite restaurants, including SATSUKI, which specializes in fusion cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Hotel New Otani Makuhari's 418 rooms are air-conditioned and provide refrigerators, minibars, and electric kettles. LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free newspapers, phones, and desks are also standard.

Property features

Hotel New Otani Makuhari features a full-service spa, an indoor pool, and an outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, a spa tub, and a sauna.

Room options

Moderate Twin Room, Smoking

TwinXL 2 | Sleeps 4

Moderate Twin Room, Non Smoking

TwinXL 2 | Sleeps 4

Standard Twin Room, Smoking

TwinXL 2 | Sleeps 4

Standard Double Room, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 393 reviews