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Hsin Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Hsin Hotel

Executive Suite | 1 bedroom, down comforters, Select Comfort beds, minibar
Exterior
Deluxe Suite | Living room | LED TV, toys, books
Exterior
Daily buffet breakfast (TWD 480 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping
  • Gym

Explore the area

Map
No.69, Baoshun Rd., East Dist., Chiayi City, 600
  • Alishan Forest Railway Garage Park
    ‪3 min drive‬
  • Hinoki Village
    ‪3 min drive‬
  • Wenhua Road Night Market
    ‪4 min drive‬
  • Chiayi (CYI)
    ‪14 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B | 1 bedroom, down comforters, Select Comfort beds, minibar

Japanese Kid-Friendly Triple Room-B

  • 344 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A | 1 bedroom, down comforters, Select Comfort beds, minibar

Japanese Kid-Friendly Triple Room-A

  • 312 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds | 1 bedroom, down comforters, Select Comfort beds, minibar

Elite Triple Room, Multiple Beds

  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, down comforters, Select Comfort beds, minibar

Family Quadruple Room

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, down comforters, Select Comfort beds, minibar

Standard Twin Room

  • 313 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, Select Comfort beds, minibar

Superior Double Room

  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, down comforters, Select Comfort beds, minibar

Executive Suite

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room | 1 bedroom, down comforters, Select Comfort beds, minibar

Superior Kid-Friendly Family Room

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, down comforters, Select Comfort beds, minibar

Executive Double Room

  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chiayi City

Located in East District, Hsin Hotel is within 2 miles (3 km) of popular attractions such as Alishan Forest Railway Garage Park and Hinoki Village. This 174-room, 4-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Alishan Forest Railway Garage Park - 3 min drive - 1.5 miles
  • Hinoki Village - 3 min drive - 1.5 miles
  • Kuai Yi Forest Village - 3 min drive - 1.5 miles
  • Wenhua Road Night Market - 4 min drive - 2.1 miles
  • Jia-Le-Fu Tourism Night Market - 6 min drive - 3.4 miles

Getting around

  • Chiayi Jiabei Station - 12 min walk
  • Chiayi (CYI) - 22 min drive

Restaurants

  • ‪好市多 - ‬7 min walk
  • ‪雪嶽山 - ‬16 min walk
  • ‪北興老牌魯熟肉 - ‬19 min walk
  • ‪摩斯漢堡 - ‬17 min walk
  • ‪新港鴨肉焿 - ‬18 min walk

About this property

Hsin Hotel

Family-friendly hotel with 2 restaurants and a fitness center
Guests of Hsin Hotel enjoy a gym, free WiFi in public areas, and a conference center. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this family-friendly hotel include a business center, a free kid's club, and coffee/tea in a common area.
LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and toilets with an electronic bidet, and Select Comfort beds with down comforters ensure a restful night. Minibars, electric kettles, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 480 for adults and TWD 280 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡廳
  • 宴會廳
  • 頤粵軒

Things to do

  • Arcade/game room
  • Books
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 480 for adults and TWD 280 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

Is free cancellation available at Hsin Hotel?

Hsin Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Hsin Hotel?

This hotel is situated in East District, close to Wenhua Road Night Market, Cultural Affairs Bureau, Chiayi City, and Alishan Forest Railway Garage Park. You'll also find Hinoki Village and Kuai Yi Forest Village within a short drive.

Will I be able to park at Hsin Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Hsin Hotel have a casino at the property?

No, Hsin Hotel doesn't have a casino.

Is there an indoor pool at Hsin Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hsin Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a garden-view restaurant, and proposal/romance packages.

Does Hsin Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hsin Hotel have a restaurant that serves breakfast?

Yes, Hsin Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hsin Hotel allow pets to stay for free?

No, pets aren't allowed at Hsin Hotel though service animals are welcome.

Does Hsin Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hsin Hotel?

The closest major airport to Hsin Hotel is Chiayi (CYI), which is 6.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Hsin Hotel?

No, at Hsin Hotel, there aren't any guestrooms that list a balcony.

Does Hsin Hotel offer wedding services?

Take advantage of the wedding venue at Hsin Hotel if you plan to say "I do" during your trip.

Hsin Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 308 out of 430 reviews
Rating 8 - Good. 97 out of 430 reviews
Rating 6 - Okay. 19 out of 430 reviews
Rating 4 - Poor. 1 out of 430 reviews
Rating 2 - Terrible. 5 out of 430 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Issaquah

Traveled with family
Liked: Cleanliness
The hotel is nice and clean. The staff is very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

yiju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Swee Huat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Stayed 1 night in Nov 2024

10/10 Excellent

Shufang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Facility, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel in Chiayi

Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Ming Wei

Stayed 1 night in Aug 2024

10/10 Excellent

yiju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的親子飯店，房間整潔親子友善。 不過三樓兒童遊戲室比起先前來的時候維護的差了些，球池的球變得很少，整潔度可能還需要加強。
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

CHYOU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ChengHuai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Local 5-star with toilet stench

Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.
Stayed 2 nights in Jun 2024

10/10 Excellent

MenHan

Stayed 1 night in Apr 2024

8/10 Good

Yi Ching

Stayed 2 nights in Apr 2024

8/10 Good

LI YI

Stayed 1 night in Apr 2024

10/10 Excellent

chih ming

Stayed 1 night in Mar 2024

10/10 Excellent

Peiting

Stayed 2 nights in Mar 2024

10/10 Excellent

JIEYU

Stayed 1 night in Mar 2024

10/10 Excellent

SHOICHIRO

Stayed 1 night in Feb 2024

10/10 Excellent

Tien Chung

Stayed 1 night in Feb 2024

10/10 Excellent

TING TING

Stayed 1 night in Feb 2024

10/10 Excellent

Yuan Pang

Stayed 1 night in Feb 2024

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