Shangri-La Chiang Mai

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Chiang Mai

Front of property
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Room amenity
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi

Explore the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Tha Phae Gate
    ‪17 min walk‬
  • Warorot Market
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 926 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room, 2 Twin Beds

  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Premier Twin Room

  • Sleeps 3
  • 2 Twin Beds

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Executive King Suite

  • Sleeps 3
  • 1 King Bed

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed

Premier King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Horizon Club Premier King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room With Pool View

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Chiang Mai

Located in Chang Khlan, Shangri-La Chiang Mai is a leisurely stroll from popular sights such as Chiang Mai Night Bazaar and Iron Bridge. This 5-star hotel has 277 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Chiang Mai Night Bazaar - 10 min walk - 0.6 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles
  • Warorot Market - 3 min drive - 1.0 mile
  • Sunday Walking Street Market - 3 min drive - 1.2 miles
  • Wat Phra Singh - 4 min drive - 1.5 miles

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย โจ๊กโตเกียว - ‬4 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪เนื้อวัวรสเยี่ยม - ‬2 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪Butter Is Better Bakery - ‬5 min walk

About this property

Shangri-La Chiang Mai

Luxury hotel with 3 restaurants and a full-service spa
Shangri-La Chiang Mai features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include fireplaces, refrigerators, and minibars. Change of towels is available on request.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Languages

Chinese (Mandarin), English, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 690 for adults and THB 345 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

Is free cancellation available at Shangri-La Chiang Mai?

Shangri-La Chiang Mai offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Chiang Mai?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Jul 13, 2025 start from $128.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Shangri-La Chiang Mai?

This hotel is situated in Chang Khlan, just steps from Art in Paradise, and within a 10-minute walk of Mae Kha Canal Village and Anusarn Market. You'll also find Chiang Mai Night Bazaar and Tha Phae Gate within a short drive.

Is there parking available at Shangri-La Chiang Mai?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Shangri-La Chiang Mai?

Chi Spa is the hotel's spa and services include body wraps, massages, mani/pedis, and facials.

Does Shangri-La Chiang Mai have a casino at the property?

No, Shangri-La Chiang Mai doesn't have a casino.

Will I find an indoor pool at Shangri-La Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Shangri-La Chiang Mai?

There are many amenities for couples at this hotel, including a fireplace and in-room massages as well as an outdoor pool.

Are there hot tubs at Shangri-La Chiang Mai?

Yes, this hotel has a spa tub.

Does Shangri-La Chiang Mai have a restaurant that serves breakfast?

Yes, Shangri-La Chiang Mai has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Chiang Mai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Chiang Mai.

Are there connecting rooms at Shangri-La Chiang Mai?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shangri-La Chiang Mai?

The closest major airport to Shangri-La Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Chiang Mai?

No, you won't find guestrooms with balconies at Shangri-La Chiang Mai.

Does Shangri-La Chiang Mai have a wedding venue?

Take advantage of the wedding venue at Shangri-La Chiang Mai if you plan to say "I do" during your trip.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Liked: Amenities
Very nice place to stay in. The pool Is fabulous
Stayed 4 nights in Mar 2025

10/10 Excellent

dipika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled with my family and my mom. We absolutely enjoyed our stay. Very close to the night market . Just a short ride via grab to anywhere in Chiang Mai . The best part of the hotel was the water play area for kids and the big bear that they give for kids in the room. The food and breakfast was though just average ( especially almost no good selection for vegetarians at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shanghai La is a beautiful hotel and the staff is amazing. I lost my iPhone on a TukTuk and Rody and Beau bent over backwards to contact the driver and he returned it. The grounds are lovely and we spent time by the gorgeous pool relaxing before our journey home!
Stayed 2 nights in Apr 2025

8/10 Good

shamim

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best

Everyone is so kind and any and every request you make they complete so quickly The beds here are pretty comfy but I am a mattress diva I guess, they brought me extra pillows to my room and I was able to create a fluffy oasis. Everyone does such an amazing job, the attention to service was perfect. The grounds are beautiful and the pool and gym are really fantastic. I wouldn’t book anywhere else in Chiang Mai, this experience was perfection.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hyun Joon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel in downtown Chiang Mai. Convenient access to major attractions etc.
Stayed 5 nights in Mar 2025

10/10 Excellent

Prashath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and facilities were great. Definitely recommend for families.
Stayed 6 nights in Mar 2025

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard, Lakeville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Mar 2025

10/10 Excellent

JIYEON

Stayed 4 nights in Mar 2025

6/10 Okay

Samuel James

Liked: Cleanliness, property conditions & facilities
Nice hotel nothing special
Stayed 4 nights in Mar 2025

10/10 Excellent

STEVEN RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Friendly staff and loved the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everything we expected it to be.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Was beautiful! Highly recommend if you're going to Chiang Mai
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Phetngam

Stayed 2 nights in Feb 2025

10/10 Excellent

Ali

Stayed 1 night in Mar 2025

10/10 Excellent

Ruben Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Thi Tuong Vy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. Walkable to the main streets and but away from the noisey areas. Overall the property was well maintained and staff was friendly, however the only flaw was the the property condition was a little rundown. There was some stains on furniture and crack near the bathroom sink.
Stayed 3 nights in Feb 2025

10/10 Excellent

minnam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben Diego

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very happy
Stayed 1 night in Feb 2025

10/10 Excellent

MiuLan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and attentive. Rody at the front desk, as well as the entire concierge staff were very helpful and arranged everything, from airport transfer, tour packages, dinner reservations, etc perfectly and with warm smile and chat. I had a great time. The dim sum restaurant is also very good and reasonably priced.
Stayed 2 nights in Feb 2025