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Shangri-La Chiang Mai

5.0 star property
VIP Access

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Photo gallery for Shangri-La Chiang Mai

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Fitness facility
Front of property
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Riverside
    ‪8 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Place, Tha Phae Gate
    ‪17 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Pool View

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Chiang Mai

Located in Chang Khlan, Shangri-La Chiang Mai is a leisurely stroll from popular sights such as Chiang Mai Night Bazaar and Iron Bridge. This 5-star hotel has 277 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Riverside - 8 min walk - 0.5 miles
  • Mae Kha Canal Village - 9 min walk - 0.5 miles
  • Chiang Mai Night Bazaar - 10 min walk - 0.6 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles
  • Warorot Market - 5 min drive - 1.0 mile

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪Lobby Lounge - ‬8 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪川味金牌火锅（The Astra 2楼） - ‬3 min walk
  • ‪เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - ‬2 min walk
  • ‪เจียงลูกชิ้นปลา สาขาถนนช้างคลาน阿江鱼丸汤面 Jiang Fish Balls - ‬3 min walk

About this property

Shangri-La Chiang Mai

Shangri-La Chiang Mai features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also a shopping center shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include fireplaces, refrigerators, and minibars. Change of towels is available on request.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 720 for adults and THB 360 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

Is free cancellation available at Shangri-La Chiang Mai?

Shangri-La Chiang Mai offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Chiang Mai?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Jun 22, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Shangri-La Chiang Mai?

This hotel is situated in Chang Khlan within a short 11-minute walk of Chiang Mai Night Bazaar and also 14 minutes on foot from Riverside. You'll also find Kalare Night Bazaar and Mae Ping River less than a mile away.

Is there parking available at Shangri-La Chiang Mai?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Shangri-La Chiang Mai?

Chi Spa is the hotel's spa and services include body wraps, massages, mani/pedis, and facials.

Are there luxury amenities available at Shangri-La Chiang Mai?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and an outdoor tennis court at this hotel.

Does Shangri-La Chiang Mai have a casino at the property?

No, Shangri-La Chiang Mai doesn't have a casino.

Will I find an indoor pool at Shangri-La Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Shangri-La Chiang Mai?

There are many amenities for couples at this hotel, including a fireplace and in-room massages as well as 3 restaurants.

Does Shangri-La Chiang Mai have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Shangri-La Chiang Mai have a restaurant that serves breakfast?

Yes, Shangri-La Chiang Mai has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Chiang Mai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Chiang Mai.

Does Shangri-La Chiang Mai have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Chiang Mai?

The closest major airport to Shangri-La Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4 mi away (17 minutes by car).

Are there rooms with balconies at Shangri-La Chiang Mai?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and city views.

Does Shangri-La Chiang Mai have a wedding venue?

Take advantage of the wedding venue at Shangri-La Chiang Mai if you plan to say "I do" during your trip.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis Bernard

Liked: Cleanliness, amenities, property conditions & facilities
This was an absolutely stunning place to stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Klaus

Liked: Cleanliness, property conditions & facilities
Clean and very spacious room, nice mountain views, good breakfast, nice pool and good amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Lovely grounds Friendly staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with beautiful grounds and pool area. The rooms are spacious and comfortable and we enjoyed having a balcony room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely EVERYTHING was amazing! From the service staff, to the comfort, the scenery, the food!!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, property conditions & facilities
Amazing resort and the staff was so friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and comfortable, the breakfast was delicious and the pool was amazing BUT the people….the people are above and beyond. Especially Pat at the concierge desk. Words cannot describe, just go!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Thahiya

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, we also got upgraded which we were grateful for! Huge room with a beautiful view of the sunset.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual Shangri-la was good just like other locations we have stayed like kuala lumpur, Dubai. One feed back for Chiang Mai - breakfast can be be better, but disappointing. Otherwise all good.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Security, to the staff, to the beautiful hotel, everything was perfect. Thanks very much for making my stay wonderful and pleasant.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
It is an unbelievable hotel. Everything you imagine of a hung end resort it offers.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jiwanka B

Liked: Cleanliness, amenities, property conditions & facilities
Simply everything was excellent!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 9 days to explore Chiang Mai and the surrounding area. It’s a lovely hotel with great facilities and very close to a great night market. The rooms were really spacious and clean, we had a deluxe king room with a city view which was great for sunset. The staff were very polite and responsive to requests.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Lonell

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely!! Best staff and an awesome place to stay. What stood out the most was the way we were treated by your staff. They were very friendly and so courteous. Highly recommend this place to family and friends!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Daljeet

Liked: Cleanliness, staff & service, amenities
Overall excellent place
Stayed 3 nights in Oct 2025
Verified

8/10 Good

anne

Liked: Cleanliness, property conditions & facilities
All is good. Wish we had more time to use the hotel.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

toru

Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality
Stayed 1 night in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Room was spacious with lots drawers. Staff were friendly and excellent service. Great buffet breakfast. Had issue with billing at check out.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gunnlaugur

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and big pool, with excellent fast slide and area both shallow end and very deep end 2.5 metres! The hotel was as expected top end, though our family room (four people) was not the biggest - not that it was a problem. Nice breakfast and very helpful staff. It was our sons 10 year birthday during our stay, and the hotel gave him a complentary birthday cake - much appreciated by both our son (chocolate cake - his favourite) and us as parents. Thank you very much!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, big rooms situated next to the biggest night market of ChiangMai. My kids loved the water slide everyday and we will definitely stay at the same location in the future
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Habibur

Liked: Cleanliness, staff & service, amenities
Clean room, little dated though. Staff were excellent especially Ni at reception.
Stayed 3 nights in Jan 2026