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Mercure Chiang Mai

3.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Chiang Mai

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Photo gallery for Mercure Chiang Mai

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Garden
Property grounds
Exterior
Deluxe Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200
  • Chiang Mai Rajabhat University
    ‪7 min walk‬
  • Tha Phae Gate
    ‪2 min drive‬
  • Chiang Mai Night Bazaar
    ‪4 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

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Room options

Junior Suite, 1 Double Bed

  • City view
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | City view

Standard Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Chiang Mai

Located in Chang Phueak within a 5-minute walk of Chiang Mai Rajabhat University, Mercure Chiang Mai is within a mile (2 km) of other popular attractions like Chiang Mai University. This 159-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's connected to a shopping center in central Chiang Mai and also close to Tha Phae Gate and Chiang Mai Night Bazaar.

What's nearby

  • Chiang Mai Rajabhat University - 7 min walk - 0.4 miles
  • Tha Phae Gate - 2 min drive - 1.2 miles
  • MAYA Lifestyle Shopping Center - 3 min drive - 1.2 miles
  • Nimman Road - 3 min drive - 1.2 miles
  • Chiang Mai Night Bazaar - 4 min drive - 1.7 miles

Getting around

  • Chiang Mai Railway Station - 13 min drive
  • Chiang Mai Intl. Airport (CNX) - 21 min drive

Restaurants

  • ‪ข้าวราดแกง ชวนชิม - ‬1 min walk
  • ‪สลัดเทอเรส โชตนา - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ - ‬2 min walk
  • ‪The Hyde Hidden Music Bar - ‬2 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬2 min walk

About this property

Mercure Chiang Mai

Pet-friendly hotel with free parking connected to a shopping center in Chiang Mai
At Mercure Chiang Mai, guests have access to an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 200 per person one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and a terrace.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 250 for adults and THB 125 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,889 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for THB 400 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses geothermal energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Is a free cancellation option available at Mercure Chiang Mai?

Mercure Chiang Mai offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Chiang Mai?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Mercure Chiang Mai on Jun 12, 2025 start from $30.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Chiang Mai?

This hotel is situated in Chang Phueak within a short 10-minute walk of Chang Puak Gate and also 17 minutes on foot from Wat Chiang Man. You'll also find Tha Phae Gate and Chiang Mai Night Bazaar within a short drive.

Is there parking available at Mercure Chiang Mai?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is there a spa at Mercure Chiang Mai?

Spa services at the hotel include massages.

Does Mercure Chiang Mai feature a casino at the property?

No, Mercure Chiang Mai doesn't have a casino.

Will I find an indoor pool at Mercure Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Mercure Chiang Mai?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Mercure Chiang Mai?

No, this hotel doesn't have a spa tub.

Does Mercure Chiang Mai have a restaurant that serves breakfast?

Yes, Mercure Chiang Mai serves buffet breakfast for a surcharge each morning at Citrus.

Does Mercure Chiang Mai allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Chiang Mai for a fee of THB 400 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Chiang Mai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Chiang Mai?

The closest major airport to Mercure Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 5.3 mi away (21 minutes by car).

Are there rooms with balconies at Mercure Chiang Mai?

No, there aren't any guestrooms with balconies at Mercure Chiang Mai.

Does Mercure Chiang Mai have a wedding venue on site?

Take advantage of the wedding venue at Mercure Chiang Mai if you plan to say "I do" during your trip.

Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 353 reviews
Rating 8 - Good. 167 out of 353 reviews
Rating 6 - Okay. 71 out of 353 reviews
Rating 4 - Poor. 16 out of 353 reviews
Rating 2 - Terrible. 13 out of 353 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

William Cameron

Stayed 3 nights in Feb 2025

8/10 Good

Akiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 3 nights in Nov 2024

8/10 Good

Briana

Traveled with group
Liked: Cleanliness, amenities
This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Stayed 3 nights in Feb 2024

8/10 Good

Ong

Traveled with group
Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024

10/10 Excellent

alireza, Newmarket

Stayed 3 nights in Jan 2024

6/10 Okay

Praksha

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn’t stay here again

Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023

4/10 Poor

Zachary

10/10 Excellent

Thammanoon

Stayed 1 night in Jun 2022

8/10 Good

GORDON KEE KEONG

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

JAMJUREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Michael Peter

Traveled with partner
Liked: Cleanliness, staff & service
Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Stayed 2 nights in May 2022

10/10 Excellent

Henry

Stayed 6 nights in Apr 2022

10/10 Excellent

Henry David

Stayed 9 nights in Apr 2022

10/10 Excellent

Richard, Gosford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming staff every time we stay here.
Stayed 2 nights in Mar 2022

8/10 Good

Ulrich, Samut Prakan

Traveled with family
Liked: Cleanliness, staff & service
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Stayed 3 nights in Mar 2022

6/10 Okay

Richard, London UK

Traveled with group, Traveled with partner
Liked: Staff & service
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Stayed 3 nights in Feb 2020

10/10 Excellent

MercureChiangMa, Chiang Mia Thailand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help
Stayed 13 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest king size bed! Clean and good housekeeping service!
Stayed 6 nights in Nov 2019

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A convenient hotel for sightseeing

The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, will come again

Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.
Stayed 2 nights in Oct 2019