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Located in Chang Phueak, Mercure Chiang Mai is within a mile (2 km) of popular sights such as Chiang Mai City Arts & Cultural Center and Chiang Mai National Museum. This 3.5-star hotel has 159 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's in central Chiang Mai and also close to Wat Chiang Man and Chiang Mai Zoo.


Enjoy a leisurely bite to eat at Citrus, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a buffet breakfast is available for a fee.


The 159 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. In-room massages are available, and other amenities include phones and desks.

Property features

Renovated in 2015, Mercure Chiang Mai offers an outdoor pool, free WiFi in public areas, and 6 meeting rooms. There's free parking, and an airport shuttle (available on request) for THB 100.00 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, a computer station, and laundry facilities.


  • Close to Chiang Mai City Arts & Cultural Center and Chiang Mai National Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. 6 meeting rooms are available. This family-friendly hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Mercure Chiang Mai is a smoke-free property.

  • Free parking nearby 
  • Number of bars/lounges - 2 
  • Outdoor pool 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Total number of rooms - 159 
  • Number of floors - 5 
  • ATM/banking 
  • Babysitting or childcare 
  • Restaurant 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Free shopping center shuttle 
  • Hair salon 
  • Computer station 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Airport transportation 
  • Elevator/lift 
  • Laundry facilities 
  • Garden 
  • Luggage storage 
  • Meeting rooms 6 
  • Multilingual staff 
  • RV, bus, truck parking 
  • Poolside bar 
  • Porter/bellhop 
  • Year Built 1995 
  • 24-hour business center 
  • Number of meeting rooms - 6 
  • Free reception 
  • Free self parking 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking, Free parking nearby

Room Amenities

Mercure Chiang Mai offers 159 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Chiang Mai hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2015.

  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Room service (24 hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Desk 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 
  • In-room massage available 
  • LED TV 

Where to Eat

A complimentary manager's reception is offered each day.

Citrus - This restaurant specializes in international cuisine. Open daily.

Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.

Tantawan - This bar is located by the pool and specializes in international cuisine. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed


You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: THB 800
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1000
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: THB 250 for adults and THB 125 for children (approximately)
  • Airport shuttle fee: THB 100.00 per person (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chiang Mai Mercure
  • Mercure Chiang Mai
  • Mercure Hotel Chiang Mai
  • Mercure Chiang Mai Hotel
  • Chiang Mai Novotel
  • Mercure Chiang Mai Hotel Chiang Mai
  • Novotel Chiang Mai

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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