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Macdonald Craxton Wood Hotel & Spa, Chester

Property class: 4

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

A modern lounge area with leather chairs and ottomans, large windows, and a view of the outdoors.
Property video
A couple in white bathrobes sitting on a beige sofa in a well-lit room with large windows, a small table with a vase of flowers, and a glass of orange juice.
A large, white building with multiple windows and a glass conservatory.
Two people sitting on a circular mosaic table in a room with tiled walls and a wooden bench.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Burton Mere Wetlands
    ‪2 min drive‬
  • Place, The Wirral Country Park
    ‪8 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Airport, Manchester (MAN)
    ‪64 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(9 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Standard King)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 King Bed (Standard King)

9.0 out of 10
Wonderful
(21 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Standard Single)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Twin Bed (Standard Single)

  • 195 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

A hotel room with two beds, a desk with a computer, a chair, and a television.

Standard Room, 1 Double Bed (Standard Double Family 3)

8.6 out of 10
Excellent
(7 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Room, 2 Twin Beds, Accessible (Accessible Twin)

  • 195 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Standard Double)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(11 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Double Bed (Super Deluxe Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for SUPER DELUXE DOUBLE

Premium bedding, down comforters, desk, blackout drapes

SUPER DELUXE DOUBLE

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe King

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Deluxe King

  • 193 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Ellesmere Port

Located within a mile (2 km) of Burton Mere Wetlands, Macdonald Craxton Wood Hotel & Spa, Chester is within 3 miles (5 km) of The Wirral Country Park. This 72-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Burton Mere Wetlands - 2 min drive - 1.3 miles
  • The Wirral Country Park - 8 min drive - 3.2 miles
  • Hadlow Road Railway Station - 9 min drive - 3.3 miles
  • Chester Zoo - 12 min drive - 7.1 miles
  • Blue Planet Aquarium - 14 min drive - 6.2 miles

Getting around

  • Little Sutton Station - 5 min drive
  • Manchester Airport (MAN) - 43 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬5 min drive
  • ‪The Cheshire Yeoman - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Old Wirral Hundred - ‬6 min drive
  • ‪Tudor Rose - ‬9 min walk

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Guests of Macdonald Craxton Wood Hotel & Spa, Chester enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Is free cancellation available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of Aug 29, 2026, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on Sep 20, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Macdonald Craxton Wood Hotel & Spa, Chester?

This hotel is located in Ellesmere Port within a short 20-minute walk of Burton Mere Wetlands. You'll also find The Wirral Country Park and Ness Botanic Gardens within a short drive.

Is parking available on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, self parking is offered for free at the hotel. An electric car charging station and bicycle parking are also available.

Is there a spa available at Macdonald Craxton Wood Hotel & Spa, Chester?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and mani/pedis.

Does Macdonald Craxton Wood Hotel & Spa, Chester include a casino at the property?

No, Macdonald Craxton Wood Hotel & Spa, Chester doesn't have a casino.

Is there an indoor pool at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, this hotel has an indoor pool.

Is Macdonald Craxton Wood Hotel & Spa, Chester a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a full-service spa.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a hot tub?

No, but this hotel does have a sauna.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a restaurant that serves breakfast?

Yes, Macdonald Craxton Wood Hotel & Spa, Chester serves a full breakfast for a surcharge each morning at Craxton Wood Grill.

Does Macdonald Craxton Wood Hotel & Spa, Chester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Macdonald Craxton Wood Hotel & Spa, Chester for a fee of GBP 15 per pet, per day.

Does Macdonald Craxton Wood Hotel & Spa, Chester have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest major airport to Macdonald Craxton Wood Hotel & Spa, Chester is Chester (CEG-Hawarden), which is 9 mi away (30 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 25.4 mi away (42-minute drive).

Are there rooms with balconies that I can book at Macdonald Craxton Wood Hotel & Spa, Chester?

No, there aren't any guestrooms with balconies at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester offer wedding services?

Take advantage of the wedding venue at Macdonald Craxton Wood Hotel & Spa, Chester if you plan to say "I do" during your trip.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 999 reviews
Rating 8 - Good. 347 out of 999 reviews
Rating 6 - Okay. 181 out of 999 reviews
Rating 4 - Poor. 96 out of 999 reviews
Rating 2 - Terrible. 42 out of 999 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice hotel with great facilities and efficient staff.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Matthew De

Liked: Cleanliness, staff & service, amenities
Nice place to stay, bar area small.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, amenities
We have stayed here many times , we love the grounds , the breakfast , the Spa and the staff , beds comfortable but the rooms are a little tired and need some TLC .
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Spa is lovely. Hotel is quiet, but needs updating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Very friendly, dog friendly, perhaps the spa could do with being open an hour earlier at the weekend. Had a fantastic stay !
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fantastic old but nice property with lovely staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities
Great family get together and pool was great with all the kids on Sunday
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Christmas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Easy to park. Rooms clean and if a good size
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give more than 5 stars for the staff! Everyone was amazing. Huge, clean room. Beautiful setting. We can’t wait to visit again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Value for money, peaceful surroundings, great breakfast and amenities.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, wonderful breakfast and staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

rhoda

Liked: Cleanliness, staff & service
The welcome was great, the leisure facilities were fantastic. Would recommend to anyone
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family of 4 and had a really
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Dayle

Staff were amazing beds were comfy breakfast was good but when we arrived we were given a room with only 2 beds a single and double but there was 4 of us so I
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Another fabulous visit, great staff, spotless room. Returning again next week !
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
The hotel is in lovely woodland and staff are friendly. Our room was a bit tired but clean. Beds weren’t comfortable unfortunately but the breakfast was excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gary

All good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would come again

We had a fantastic stay. Staff super friendly too
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
I treated my son, his wife and 2 young children (from London) to 2 nights with you, Wednesday and Thursday. They said the staff were excellent - so helpful and friendly. The pool was a big success! They really enjoyed the breakfasts too. They are very keen to return!
Stayed 2 nights in Feb 2026