Wyndham Grand Plaza Royale Palace Chengdu4.5 out of 5.0
Recent guest reviews
The hotel is located on the outskirts of Chengdu, near the Hi-Tech business zone. It's quite a drive (~1hour) from the hotel to the city centre or the tourist attractions. So not well suited for tourists. I got a room on the executive floor, which are specious and well equipped. The bathroom was a bit run-down. All of the staff (front-desk, waiters, cleaning ladies) is extremely friendly and go their ways to help. The hotel offers a few restaurants and 24hour in-room service. It provides a small gym and a large heated in-door swimming pool, which can be crowded as locals use it as well. Don't bother going to the spa, it's not run by the hotel, is overpriced, and a way of providing additional services. If you're looking for alternative restaurants I would recommend going to Wanda-Mall. It's a new western-style mall (don't expect any shops offering Chinese products here), where the 3rd floor is exclusive for restaurants. There are many restaurants offering authentic Chinese food, Japanese, Korean, Thai, Western. Prices are decent and the quality is good.
Very good hotel for the price paid. 638RMB a night, breakfast included. Even too luxurious for a business trip. Breakfast was really varied. Important in Sichuan, were every traditional dish is spicy, even for breakfast
The staff at this hotel are exceptional. One front of house assistant, Stamatoula (Tia) Bilali made all the difference to my stay. She advised me on tourist sites and give excellent advice on when and how to see the pandas and went above and below normal support by helping me find and post my usual 80 postcards. She is truly committed in her approach to her work of supporting customers. She introduced me to Andy in the restaurant so that he could help me, in English, find food that did not pose problems for my long list of allergies and that were vegetarian. He was extremely helpful. Thank you Tia you have a great future ahead of you (you too Andy).
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I stay at the Wyndham Grand Plaza every time I travel to Chengdu. It is a beautiful hotel and the staff are all very attentive and cheerful.
I booked this hotel because of the proximity to the Chengdu Tech Center as I was in town for two weeks on Business with the Intel Corp. Upon arrival late in the evening I was greeted with a smile and promptly showed my room and explained all of the hotel features. I booked a room on the executive level, the room was very nice. The staff at this hotel is the shining star. Every member of the staff treat you very well and as an English only speaker they did their very best to communicate with me. The standout star of the staff was Tia Bilali who is such an asset to the company and any English speaker who stays at this hotel. On many occasions when I was struggling to figure something out, such as trying to find an ATM Bank Machine, she saved the day and walked me around the corner from the hotel to assist me at the ATM. Its this kind of personal, caring and professionalism that will have me returning to this hotel in the future. The only downside of the visit is the temperature of the rooms. The AC is only turned on at specific times of the day so it can get a bit warm in the rooms. This shouldn't deter you from booking though. Usually the AC is on in the afternoons/eveneings when you would be in you room anyways. I will definitely recommend this hotel to other business travelers and while you are there make sureto stop and say hello to Tia! She is Amazing!
As a non-smoker, I really appreciated my non-smoking room in this hotel. It was totally smoke-free. Service was excellent, and the room was very upscale. Great for business trips near hi-tech area.
The bed was comfortable and the room was very nice. The whole staff was very friendly. I will definitely stay here again.
Rooms were great. Well maintained.Good breakfast. Maintaining international standards. Located in the industrial area. Restaurants are great. Great food. Swimming pool was large but maintenance not very good. Not so many customers but I could find some English speaking staff.. Overall great experience....
What a surprise! Not only is this hotel gorgeous- also warm and gracious service - but oh so huge. Our suite had every convenience. Gorgeous views, spacious and so comfortable. The staff was helpful and friendly They actually seemed like they wanted to go the extra mile to provide outstanding guest service.
- Free in-room wired Internet
- Free parking
- Onsite dining
- Outdoor pool and indoor pool
Wyndham Grand Plaza Royale Palace Chengdu places you 4.7 mi (7.6 km) from Xihua University and 7.8 mi (12.6 km) from Sichuan University of Media and Communications. This 420-room, 4.5-star hotel has 3 restaurants along with conveniences like an outdoor pool and an indoor pool. Luyeyuan Stone Sculpture Art Museum is also within a 30-minute drive of this Chengdu hotel.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
All of Wyndham Grand Plaza Royale Palace Chengdu's 420 rooms are air-conditioned and have an array of amenities, including minibars, free local calls, and free bottled water. TVs come with cable channels and pay movies, and guests can stay connected with free wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, ironing boards, and desks are also available.
Wyndham Grand Plaza Royale Palace Chengdu features an indoor pool, an outdoor pool, and a fitness center. There's free parking, and an airport shuttle (available on request) for CNY 500 per vehicle one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 155 reviews