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Hotel du Vin & Bistro Cheltenham

4.0 star property
Hotel in Cheltenham with a 24-hour front desk and a restaurant

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Photo gallery for Hotel du Vin & Bistro Cheltenham

Bar (on property)
Lobby
Garden
Property entrance
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
Parabola Road, Cheltenham, England, GL50 3AH
  • Place, The Promenade
    ‪6 min walk‬
  • Place, Cheltenham Town Hall
    ‪6 min walk‬
  • Place, Everyman Theatre
    ‪7 min walk‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Classic Room

9.0 out of 10
Wonderful
(29 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Deluxe Room

9.8 out of 10
Exceptional
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Wairau River Suite

Wairau River Suite | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Wairau River Suite

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for De Trafford Suite

De Trafford Suite | Premium bedding, desk, iron/ironing board, free cribs/infant beds

De Trafford Suite

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Bar (on property)

Holiday Inn Express Cheltenham by IHG

Cheltenham
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,000 reviews
$74 nightly
The price is $89
Jan 4 - Jan 5, 2026
Total with taxes and fees
Holiday Inn Express Cheltenham by IHG

About the neighborhood

Cheltenham

Hotel du Vin & Bistro Cheltenham places you within a 5-minute walk of Imperial Gardens and Statue of Edward Wilson. This 49-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Cheltenham Art Gallery and Museum - 5 min walk - 0.3 miles
  • The Promenade - 6 min walk - 0.4 miles
  • Cheltenham Town Hall - 6 min walk - 0.4 miles
  • Everyman Theatre - 7 min walk - 0.4 miles
  • Pittville Park - 15 min walk - 0.8 miles

Getting around

  • Cheltenham Spa Station - 18 min walk
  • Birmingham Airport (BHX) - 59 min drive

Restaurants

  • ‪The Bayshill Inn - ‬4 min walk
  • ‪Cafe Nero - ‬5 min walk
  • ‪No 131 - ‬4 min walk
  • ‪The Scandinavian Coffee Pod - ‬4 min walk
  • ‪John Gordons - ‬4 min walk

About this property

Hotel du Vin & Bistro Cheltenham

Hotel in Cheltenham with a 24-hour front desk and a restaurant
Guests of Hotel du Vin & Bistro Cheltenham enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for GBP 10.00 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a banquet hall, and wedding services.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Self parking on site (GBP 10 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro du Vin

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,098 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12.50 for children
  • Self parking fee: GBP 10.00 per day
  • Nearby parking fee: GBP 10.00 per day (328 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Bistro Cheltenham
Cheltenham Bistro
Hotel Vin
Hotel Vin & Bistro Cheltenham
Vin Bistro Cheltenham
Hotel Vin Bistro Cheltenham
Hotel du Vin Bistro Cheltenham
Du Vin & Bistro Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel
Hotel du Vin & Bistro Cheltenham Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel Cheltenham

Frequently asked questions

Are free cancellation options available at Hotel du Vin & Bistro Cheltenham?

Hotel du Vin & Bistro Cheltenham provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see near Hotel du Vin & Bistro Cheltenham?

This hotel in Cheltenham is within a 10-minute walk of Cheltenham Town Hall, The Promenade, and Everyman Theatre. You'll also find Imperial Gardens and Cheltenham Art Gallery and Museum less than a mile away.

Will I be able to park at Hotel du Vin & Bistro Cheltenham?

Yes, parking is offered for GBP 10.00 per day.

Does Hotel du Vin & Bistro Cheltenham include a casino on the premises?

No, Hotel du Vin & Bistro Cheltenham doesn't have a casino.

Will I find an indoor pool at Hotel du Vin & Bistro Cheltenham?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel du Vin & Bistro Cheltenham?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as a bar.

Does Hotel du Vin & Bistro Cheltenham have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel du Vin & Bistro Cheltenham feature a restaurant that includes a breakfast menu?

Yes, Hotel du Vin & Bistro Cheltenham serves a full breakfast for a surcharge each morning at Bistro du Vin.

Will Hotel du Vin & Bistro Cheltenham allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel du Vin & Bistro Cheltenham for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel du Vin & Bistro Cheltenham?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel du Vin & Bistro Cheltenham?

No, at Hotel du Vin & Bistro Cheltenham, there aren't any guestrooms that list a balcony.

Does Hotel du Vin & Bistro Cheltenham host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel du Vin & Bistro Cheltenham.

Hotel du Vin & Bistro Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 816 reviews
Rating 8 - Good. 244 out of 816 reviews
Rating 6 - Okay. 76 out of 816 reviews
Rating 4 - Poor. 37 out of 816 reviews
Rating 2 - Terrible. 12 out of 816 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in. Receptionist was fsntastuc.
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely clean room. Helpful and friendly staff. Shame the air conditioning unit was noisy and kicked in at 5am
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
Stayed 1 night in Sep 2025

10/10 Excellent

Cressida

Stayed 1 night in Sep 2025

8/10 Good

Craig

Stayed 1 night in Sep 2025

4/10 Poor

Keith

Liked: Cleanliness, room comfort

One night stay on the way home.

Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
Stayed 1 night in Aug 2025

8/10 Good

Vishal

Stayed 4 nights in Aug 2025

6/10 Okay

alan

Business traveler
Disliked: Staff & service, property conditions & facilities
Expected better
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
Stayed 1 night in Aug 2025

6/10 Okay

Juliet

Liked: Cleanliness, room comfort

Nice hotel, OK stay

Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Stayed 1 night in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, room fantastic, added bonus of free drink per night in bar if room not made up during stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and good quiet road
Stayed 2 nights in Jul 2025

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel du Vin, Cheltenham

While the hotel is comfortable and the staff are friendly, we were disappointed with the allocated room and its ensuite considering the cost. I appreciate a premium is necessary due to the location but, to be honest, the standard overall was little better than a Premier Inn or Travelodge.
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Traveled with partner
I have stayed in this hotel a number of times and every time is better than the last. I didn’t give a full 5 star rating this time as the lift was not working. Apart from that everything and everyone was 5 star and I definitely recommend anyone visiting Cheltenham to stay at the Hotel du Vin
Stayed 1 night in Jul 2025

10/10 Excellent

Paulette

Traveled with partner
Liked: Amenities
Our room was amazing! A large, beautifully decorated room with his and hers stand-alone baths! And a large walk in shower. Would definitely recommend. We hope to go back.
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

2/10 Terrible

Ali

Stayed 5 nights in Jul 2025

2/10 Terrible

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort

If you like dirty rooms this is for you

What has happened to this place? I have stayed in this hotel several times, but this will be my last. The place is so dirty. Short staffed. I feel bad for the employees. The people who check you in also deliver your luggage, provide room service, and serve at the bar.
Stayed 5 nights in Jul 2025

10/10 Excellent

John, Pinner

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel du vin is in an excellent hotel in a great location close to shops and centre. We upgraded to a junior suite planta room, which was very spacious. Breakfast was very good Park at front of possible it £10/ day
Stayed 1 night in Jun 2025

8/10 Good

Rob

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Russell, Holmbury Saint Mary

Stayed 1 night in May 2025

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Disappointing

We’ve been loyal HDV guests for nearly 20 years, including our wedding at HDV Harrogate, and have always appreciated the quality—until our recent stay in Cheltenham. After a 6-hour drive due to heavy traffic, we arrived at 7:05 PM, just five minutes after the Set Menu offer ended. Disappointingly, there was no flexibility or offer from the duty manager to check with the kitchen, so we dined elsewhere. Later that night, we were kept awake by a loud noise (likely from an external vent or air system). At 12:15 AM, we called reception; they acknowledged the issue and moved us after 20 minutes—calling it an “upgrade,” which felt irrelevant at that hour. We raised the issue the next morning and were told to expect follow-up or compensation, which still hasn’t happened. Not what we expect from a premium hotel brand like HDV—more like a Travelodge experience at boutique prices. Really disappointing.
Stayed 1 night in May 2025