I believe what kept this from being a 5 star rating were two things. The first being that we had no control over the HVAC system, we arrived and the temperature inside the home was 78. We could not control switching between heat and air with crazy weather. We had to contact the host, tell them why, and then wait 2 hours for a change. The other issue was the property was advertised as having 1 king, and 2 queen beds. We arrived to find 2 queens in one room, and the other two rooms having a full and twin.