Original room had wet carpet from air conditioning leak or condensation, not sure how it was deemed ok to put someone in. Front desk found other room quickly and moved us once I called them about the condition. Next room didn’t have all necessary linens for pullout couch and That mattress had a fitted sheet on it already, perhaps from previous occupant?
Enjoyable stay
Sonesta Suites is a great place for anyone looking to stay in the Charlottesville area. It provides large, clean rooms and is in a good location.
Great Location, very pleased with the staff.
It was clean and comfortable. The staff was very friendly and accommodating. There was a nice outside area for dogs in the back of hotel.
This room was comfortable and the staff was friendly. The breakfast was good and the rooms were clean.
Great hotel experience! The staff was wonderful throughout our stay. The breakfast was quite good with a waffle maker, fruit, breads of all kinds, a delicious yogurt parfait, etc. We used the workout room and appreciated the personal TV screens on the elliptical and treadmills. The location is good - a short drive to the University and within easy walking distance of the Barracks Road shopping center. We were only there for 3 nights but it would be great for an extended stay, with a full sized fridge, a stove, pots and pans, a dishwasher, and more. Our daughter slept on the pullout couch and found it quite comfortable. We would definitely stay here again!
we enjoyed the stay very much, the location was very good, close to restaurants, and main through fares, the staff was very nice when we checked in and also at breakfast. the breakfast was better than your standard continental breakfast, we were impressed by that. Room layout was convenient, it was very nice to have a full kitchen in the room. Parking was plentiful, when it rained a carport would have been handy but no big deal since parking was 20' away. We would stay here again.
Quick trip to Charlottesville with my son for a baseball tourney. Residence Inn 2 BDRM suite was clean and comfortable. Bathrooms were clean but basic. Complimentary breakfast was above average, but seating area is small.
Very friendly staff and great service. Hot breakfast in the morning was a plus. Would stay again.
The hotel was a great location to the cocert we were going to. The staff was very friendly. I would go back next year.
Located in Barracks Road within a 5-minute walk of Barracks Road Shopping Center, Sonesta ES Suites Charlottesville University is within a 15-minute stroll of University of Virginia. This 3-star hotel has 108 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and Netflix. Kitchens, dining areas, and refrigerators are also standard. Weekly housekeeping is available.
At Sonesta ES Suites Charlottesville University, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. Self parking is available for USD 5 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Original room had wet carpet from air conditioning leak or condensation, not sure how it was deemed ok to put someone in. Front desk found other room quickly and moved us once I called them about the condition. Next room didn’t have all necessary linens for pullout couch and That mattress had a fitted sheet on it already, perhaps from previous occupant?
Thank you for your direct and genuine comments. We really appreciate your feedback. Your comments are taken seriously and we will take steps to make the guest experience even better.
Thank you for your direct and genuine comments. We really appreciate your feedback. Your comments are taken seriously and we will take steps to make the guest experience even better.
Enjoyable stay
Sonesta Suites is a great place for anyone looking to stay in the Charlottesville area. It provides large, clean rooms and is in a good location.
Great Location, very pleased with the staff.
It was clean and comfortable. The staff was very friendly and accommodating. There was a nice outside area for dogs in the back of hotel.
This room was comfortable and the staff was friendly. The breakfast was good and the rooms were clean.
Great hotel experience! The staff was wonderful throughout our stay. The breakfast was quite good with a waffle maker, fruit, breads of all kinds, a delicious yogurt parfait, etc. We used the workout room and appreciated the personal TV screens on the elliptical and treadmills. The location is good - a short drive to the University and within easy walking distance of the Barracks Road shopping center. We were only there for 3 nights but it would be great for an extended stay, with a full sized fridge, a stove, pots and pans, a dishwasher, and more. Our daughter slept on the pullout couch and found it quite comfortable. We would definitely stay here again!
While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.