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Microtel Inn & Suites by Wyndham Charlotte/Northlake

2.0 out of 5.0

Recent guest reviews

The hotel is on the north end of Charlotte. It is right off the highway, so if you do need to travel to another part of town it is very convenient. The room was small but comfortable. The floor had lint on it the first night I was there, almost as if it was not vacuumed very well. However, that problem was fixed the next day without me saying anything. The cover for the ironing board looked like it had not been washed for a while. Otherwise, I was happy with the room itself. If you like to use the gym while staying here, there are only three machines and no weights. Plus, the huge window for passersby to stare in on you was a little strange. The staff was very nice, and I had no problems with them. My room was located near the pool, and if anyone decides to have a conversation in that area you will hear them. I am a picky eater, and the breakfast choices are not very large but they were reasonable.

We stayed in May 2017. The room was clean and comfortable. Michelle, at the front desk could not have been more pleasant, friendly and helpful. The entire staff was very attentive to any needs we had. We would definitely stay there again.

My son and I came into town to check out Queens University. The Hotel was nice as it was pretty close to the airport and about 25 minutes from Queens University. It was definitely more reasonably priced than the hotels closer to the airport and to the University. It was clean, the beds were comfortable and the breakfast in morning was more than sufficient. I would most definitely stay there again.

For the money this was the worst stay I've had in 20 plus years! The room reared of cigarette smoke. Even the towels stunk. Cigarette burns on the sink and tub. I thought being a Wyndham microtel it would have been a nice place!

Close to North Charlotte and surrounded areas. Good to spend few nights. Friendly staff. Nice breakfast.

Great for chickens and all thier friends! Clean enough for double chicken service. Invite all my buddies

It's right off of the highway, but in an odd location behind a gas station. My room was not clean at all - the carpet appeared to not have been vacuumed in months The hotel was loud and did not live up to expectations.

This hotel was a good value for the property. Our room was super clean and the check in desk was very friendly. The area outside the hotel isn't the best but I never felt unsafe. I would stay here again if I needed to.

We needed to check in late and the hotel was very accommodating. The staff was friendly and the room was clean. Nice location and close to restaurants and the highway. I would recommend this to travelers with family members accompanying them. The room was big enough for more people that what we had.

Very clean and it was dog friendly and did not smell like dog!!!!!!!!

My experience with this hotel was great. All the staff members were friendly and helpful. The room was clean when I got there and was presentable. The elevators worked and there was a laundry facility there as well. The only thing that would have made me happier about the room would have been if it had refrigerators. Other than that it was great. The bed and pillows were comfortable to sleep in and the heater worked since it was so cold outside. I have no comment about breakfast since I slept through it all the days I was there. I would recommend and stay in this hotel again.

We are in between houses until we close on our new home. The rooms where clean and the staff was friendly. It was a good value for the price.

This hotel was a good deal and short commute to downtown. It worked well for what I needed.

The breakfast was fairly decent, staff was very friendly, clean bedroom, decent for the price.

Just about as expected. The bed was a bit better than average. Satisfied Overall.

I was assigned a room on the first floor. After I got out of the shower I was shaving (nude) when another couple unlocks the door and barges in. Both parties in shock, the other couple left in a rush back to the front desk. After I got cleaned up, I call the the front desk and Kami said "Sir, it was an honest mistake." When asked for her manager's name, she said "it don't matter, I will tell them first thing in the morning. When I asked Jessica at the front desk the following morning what was being done about the issue, she said I would hear from a manager. Never heard from anyone. No one on this staff pays attention to detail or values customer service. As a side note, they cover the smoke detector in the lobby with plastic to prevent it from being set-off. not safe. As a business traveler, Microtel is my favorite hotel chain, but I will never stay at this particular facility again.

Great place to stay. Am very happy with all aspects from both times I have stayed here! Will be staying here again!

Great staff and location. We had a suite. Only negative which is a huge negative..sheets were not changed from previous guests...hair in bed. We reported to front desk and we were given fresh sheets to change ourselves as clerk could not leave desk unattended. We would still recommend as everthing else was great.

I had a relatively good experience at this hotel. The room was clean and had a microwave and refrigerator. If you are tall, the shower head is lower so it does make it tough to wash your hair. The breakfast was just danishes fruit and coffee. They did have a waffle machine. No meats though or eggs (except boiled). Be aware that you can't have pets over 25 lbs. That messed me up after driving 9 hours. But they were kind enough to let my two dogs stay.

The hotel was great. I have stayed in hotels with Jacuzzi tubs before, but this one was the best value. The molding around the bottom of the tub was coming off, but that is the only room issue we had. The front desk clerk at check-in needs some work as well. She was busy talking to other people while I was trying to check in. She handed me the room key and didn't say anything else. I was standing there not knowing if I was done with check-in or not.

6309 Banner Elk Drive Charlotte NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Microtel Inn & Suites by Wyndham Charlotte/Northlake places you within a 15-minute drive of popular attractions such as Bank of America Stadium and Spectrum Center. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. University of North Carolina at Charlotte and Charlotte Motor Speedway are also within a 20-minute drive of this Charlotte hotel.


Dining

Free continental breakfast is offered each morning.


Rooms

The 64 rooms are air-conditioned and have an array of amenities, including coffee makers, free long-distance calls, and free local calls. 32-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Ironing boards and desks are other standard amenities.


Property features

Guests of Microtel Inn & Suites by Wyndham Charlotte/Northlake have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Smoking

Queen 1 | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Charlotte/Northlake

Everyone (8) Couples (10) Business (4) Family (10) Other (1) Friends (3)
4

north charlotte

Everyone

The hotel is on the north end of Charlotte. It is right off the highway, so if you do need to travel to another part of town it is very convenient. The room was small but comfortable. The floor had lint on it the first night I was there, almost as if it was not vacuumed very well. However, that problem was fixed the next day without me saying anything. The cover for the ironing board looked like it had not been washed for a while. Otherwise, I was happy with the room itself. If you like to use the gym while staying here, there are only three machines and no weights. Plus, the huge window for passersby to stare in on you was a little strange. The staff was very nice, and I had no problems with them. My room was located near the pool, and if anyone decides to have a conversation in that area you will hear them. I am a picky eater, and the breakfast choices are not very large but they were reasonable.

By , from Orlando, FL on Jun 6, 2017

4

quiet, comfortable, accessible

Everyone

We stayed in May 2017. The room was clean and comfortable. Michelle, at the front desk could not have been more pleasant, friendly and helpful. The entire staff was very attentive to any needs we had. We would definitely stay there again.

By , from MA on May 24, 2017

4

reasonably priced and great value

Everyone

My son and I came into town to check out Queens University. The Hotel was nice as it was pretty close to the airport and about 25 minutes from Queens University. It was definitely more reasonably priced than the hotels closer to the airport and to the University. It was clean, the beds were comfortable and the breakfast in morning was more than sufficient. I would most definitely stay there again.

By , from San Diego, on Apr 30, 2017

1

room was musty and cigarette smoke

Everyone

For the money this was the worst stay I've had in 20 plus years! The room reared of cigarette smoke. Even the towels stunk. Cigarette burns on the sink and tub. I thought being a Wyndham microtel it would have been a nice place!

By , from galway, ny on Feb 18, 2017

4

nice hotel. conveniently located

Couples

Close to North Charlotte and surrounded areas. Good to spend few nights. Friendly staff. Nice breakfast.

By , from Miami on Feb 7, 2017

4

great for chickens

Everyone

Great for chickens and all thier friends! Clean enough for double chicken service. Invite all my buddies

By , from Poughkeepsie NY on Jan 2, 2017

2

you get what you pay for.

Everyone

It's right off of the highway, but in an odd location behind a gas station. My room was not clean at all - the carpet appeared to not have been vacuumed in months The hotel was loud and did not live up to expectations.

By on Dec 23, 2016

4

good value

Everyone

This hotel was a good value for the property. Our room was super clean and the check in desk was very friendly. The area outside the hotel isn't the best but I never felt unsafe. I would stay here again if I needed to.

By on Aug 15, 2016

4

nice hotel with a good location.

Families

We needed to check in late and the hotel was very accommodating. The staff was friendly and the room was clean. Nice location and close to restaurants and the highway. I would recommend this to travelers with family members accompanying them. The room was big enough for more people that what we had.

By , from PA on Jun 8, 2016

5
Everyone

Very clean and it was dog friendly and did not smell like dog!!!!!!!!

By on Apr 14, 2016