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Recent guest reviews

Staff was very friendly and helpful during our stay

Over all cleanliness was not great- there was hair left in the bathroom, the spa and pool appeared like it hadn’t been cleaned in months/ years, and additionally a clump if hair floated up while we were in it. I expected more out of Hilton property. Additionally the entire floor and our room smelt like smoke. I had to leave the fan on to get rid of it. Disappointing.

Everything about my stay was great! Everything was clean and the people were very nice

1 night stay. Staff was great, breakfast delicious! Beddings looked old and dingy. Towels looked clean and new.

Well, went I checked in the front desk person was rude to me.. All night the toilet was flushing on its own and I couldn’t sleep.. So when I told someone, they looked at me like I was crazy.. My husband can down for breakfast with our boys and they were rude to him, so we didn’t eat breakfast that we paid for.. we left and went to Golden Corral.. I will not stay at another Hilton again

My girlfriend and I stayed at the Hilton on our way down to a friend's wedding. We were only here for 1 night. The pool was small but there wasn't anyone else in it so it worked. The staff was very kind and attentive. They had coffee and fruit infused water out in the lobby all day. Breakfast was good but the options were limited.

Very pleasant. The bed was adjustable for our comfort but get the management to show you how to use it.

Great hotel. Close to entertainment venue. Several food places within walking distance of the hotel. This place is not close to downtown Charlotte.

The room was very comfortable and clean. Nice and quiet, too! Location was perfect for us. We will definitely stay here again.

We booked at the Hilton Garden hotel at the last minute because the weather forecast for our planned beach trip not looking promising.So we thought We'd go check out Charlotte.The staff was great, the rooms were clean and even though the pool is small the kids loved it.They didn't have a crib for us, which we had requested through the website.Even though it stated on the website that it couldn't guarantee special requests they gave us a coupon for breakfast in the morning.The breakfast was great and Sophia, the woman that runs it was wonderful.I had to leave to change my daughter in the middle of eating and she had a new omelette made.I highly recommend this hotel!

As a business trip, the hotel has everything that I needed. The location was good and the rooms comfortable.

It's a good hotel. Nice rooms and staff. Everything clean. The most important thing was the location. Great location!

We stayed May 15th-17th, 2014. We came into town for the Warrior Dash. It was a great location to everything and the staff was extremely friendly and helpful. Our room was great and we used the hot tub. Everything was clean.

Really enjoyed my stay, great staff all around enjoyable

This is the place to stay if you are on north Charlotte area, enjoyed my stay!! Highly recommend..

I had a great experiece! loved the happy hour, the oatmeal treats and the staff?

The staff were very personable, nice and friendly. My room was clean and spacious.

Nice room, customer service changed the date for me with no problems

Statesville Rd Charlotte NC

Hotel highlights

  • Close to Northlake Mall
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Hilton Garden Inn Charlotte North places you within a 15-minute drive of popular attractions such as Concord Mills and Bank of America Stadium. This 112-room, 3-star hotel has an outdoor pool along with an indoor pool and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at The Great American Grill, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with breakfast, served for a fee from 6:00 AM to 10 AM.


Rooms

All 112 rooms provide MP3 docks, microwaves, and refrigerators. 36-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and ironing boards are also available.


Property features

Hilton Garden Inn Charlotte North features an indoor pool, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

One King Accessible With Bath Tub

1 King Bed | Sleeps 3

Room, Accessible

2 Double Beds | Sleeps 5

Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

2 Queen Beds | Sleeps 5

Guest reviews for Hilton Garden Inn Charlotte North

Everyone (2) Couples (6) Business (6) Family (8) Other (1) Friends (2)
5
Family

Staff was very friendly and helpful during our stay

By on Nov 30, 2019

Review comment responded on Jan 4, 2020

Thank you for your review! we look forward to seeing you again!

2
Family Family with small children Family

Over all cleanliness was not great- there was hair left in the bathroom, the spa and pool appeared like it hadn’t been cleaned in months/ years, and additionally a clump if hair floated up while we were in it. I expected more out of Hilton property. Additionally the entire floor and our room smelt like smoke. I had to leave the fan on to get rid of it. Disappointing.

By on Nov 26, 2019

Review comment responded on Jan 4, 2020

Thank you for your review, we have looked into and remedied the problem instances.

5
Family

Everything about my stay was great! Everything was clean and the people were very nice

By on Nov 5, 2019

4
Family with small children Family

1 night stay. Staff was great, breakfast delicious! Beddings looked old and dingy. Towels looked clean and new.

By on Oct 27, 2019

Review comment responded on Nov 25, 2019

Thank you for your response.

4
Everyone

By on Jul 31, 2019

Review comment responded on Aug 21, 2019

Thank you!

2
Family Family with small children Family

Well, went I checked in the front desk person was rude to me.. All night the toilet was flushing on its own and I couldn’t sleep.. So when I told someone, they looked at me like I was crazy.. My husband can down for breakfast with our boys and they were rude to him, so we didn’t eat breakfast that we paid for.. we left and went to Golden Corral.. I will not stay at another Hilton again

By , from Charlotte, but I stay in Wendell NC on May 20, 2019

Review comment responded on Jul 17, 2019

We do apologize for any issues that you had to deal with during your stay.

4
Everyone

By on May 18, 2019

Review comment responded on May 20, 2019

Thank you!

5

1 night stop mid trip

Couples

My girlfriend and I stayed at the Hilton on our way down to a friend's wedding. We were only here for 1 night. The pool was small but there wasn't anyone else in it so it worked. The staff was very kind and attentive. They had coffee and fruit infused water out in the lobby all day. Breakfast was good but the options were limited.

By on Apr 27, 2015

4

nice hotel

Couples

Very pleasant. The bed was adjustable for our comfort but get the management to show you how to use it.

By on Feb 23, 2015

5

great location

Friends

Great hotel. Close to entertainment venue. Several food places within walking distance of the hotel. This place is not close to downtown Charlotte.

By on Jan 5, 2015

Hilton Garden Inn Charlotte North

9315 Statesville Rd, Charlotte, NC 28269
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