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Recent guest reviews

I didn’t like that other guests were smoking pot in their rooms and my children can smell it in our room and down the halls.

I felt that parking should have been included, but we still enjoyed our stay.

Beautiful and immaculate property. Conveniently located in the heart of downtown Charlotte

Horrible customer service. Canceled my room because they claimed to have sent out an email at 4am to their guests saying the cards were being run for the book now pay later. Never received any information about this, so after driver 5 hours I got to the hotel to find out it was canceled after receiving texts and emails saying my room was ready for check in. So displeased with orbitz and Hilton for how they handled this. Never using their services again.

Excellent customer service, great food and location.

Staff very friendly and helpful. Good place to stay

This property is literally a block from Charlottes busy Uptown nightlife with eateries, bars, clubs, museums and the convenience of the train adjacent to the hotel. I stayed on the 19th floor with a beautiful view of uptown and south bend

I had a mix up with my dates and the staff were very patient with me. They allowed me to cancel my dates and switch to the date needed.

Location I didn’t like when you Arrived they till you to park your car first

More of a firm mattress. Other then that the room was outstanding.

My family was already staying there for the weekend and I was happy that the hotel was able to Accommodate me

Checking in was very easy. Property conveniently located to business appointments.

E 3rd St Charlotte NC

Hotel highlights

  • Walking distance to EpiCentre and Charlotte Convention Center
  • Onsite dining
  • Health club
  • WiFi and wired Internet in rooms and public areas (fees apply)

Located in Charlotte Center City, Hilton Charlotte Uptown is within a 5-minute walk of popular attractions such as EpiCentre and Bechtler Museum of Modern Art. This 400-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a health club.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to noon.


Rooms

The 400 rooms have an array of amenities, including refrigerators, coffee makers, and free bottled water. 48-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Video-game consoles, laptop-compatible safes, and phones are also standard.


Property features

Guests of Hilton Charlotte Uptown enjoy a health club, WiFi in public areas, and conference space. Parking is available for USD 20 per night (USD 28 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include a business center, a computer station, and express check-out.

Room options

One King Bed Corner City-View Room

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Charlotte Uptown

Everyone (24) Couples (3) Family (10)
5
Everyone

By on Nov 20, 2020

4
Family

I didn’t like that other guests were smoking pot in their rooms and my children can smell it in our room and down the halls.

By on Feb 25, 2020

Review comment responded on Feb 26, 2020

Thank you for your review and I'm sorry to hear you found the guests participating in an activity that has made you less then comfortable. We look forward to welcoming you in the future!

5
Partner Couples

I felt that parking should have been included, but we still enjoyed our stay.

By on Feb 10, 2020

Review comment responded on Mar 9, 2020

Thank you for taking the time to provide us feedback regarding your stay. I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us.

5
Family

Beautiful and immaculate property. Conveniently located in the heart of downtown Charlotte

By on Jan 27, 2020

5
Everyone

By on Jan 4, 2020

Review comment responded on Jan 7, 2020

Thank you for your review - we look forward to seeing you again soon.

1
Partner Couples

Horrible customer service. Canceled my room because they claimed to have sent out an email at 4am to their guests saying the cards were being run for the book now pay later. Never received any information about this, so after driver 5 hours I got to the hotel to find out it was canceled after receiving texts and emails saying my room was ready for check in. So displeased with orbitz and Hilton for how they handled this. Never using their services again.

By on Jan 2, 2020

Review comment responded on Jan 13, 2020

I am truly sorry for the experience you received with our reservations department. If you have not been contacted by a member of our team, please reach out with your contact information to the hotel so that we may review your reservation. We look forward to hearing from you soon.

5
Everyone

By on Nov 27, 2019

Review comment responded on Dec 2, 2019

Thank you for your 5* review! We look forward to seeing you again.

5
Everyone

Excellent customer service, great food and location.

By on Oct 26, 2019

Review comment responded on Oct 28, 2019

Thank you for the great feedback!

5
Family

Staff very friendly and helpful. Good place to stay

By on Oct 13, 2019

Review comment responded on Oct 14, 2019

Thank you!

5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 7, 2019

Thank you!

Hilton Charlotte Uptown

222 E 3rd St, Charlotte, NC 28202
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