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Recent guest reviews

Everyone there is very nice and helpful the room is very clean and we were very comfortable. I guess my only complaint would be that the king bed that we had kind of sunk in the middle so I felt gravity pulling me towards the middle of the bed during the night but other than that I would highly recommend staying here it was a good location and we walked everywhere

Pleasing location, staff and restaurant. No room cleaning or clean towels the 2nd day.

Old carpets, paint needs touch up, bathrooms out dated

This property is close to Nascar Hall of Fame and knights ball park

It was a smoke free hotel but all you could smell was smoke… but the lady at the front desk was extremely nice

Cleanliness, friendliness, the view and quiet

I liked the close proximity to everything downtown shopping restaurants etc. I didn’t like the fact the people working the desk didn’t seem very knowledgeable about Wht was going on in town

My husband booked a King room. While we were sleeping I heard a noise. I turned on the light and saw a huge bug (roach, water bug) on the nightstand coming my direction. I screamed. Long story short. We had to pack up our things and ended up changing to a different room. It was a double bed. I didn't enjoy sleeping because the bed was so small.

The staff at this hotel were the most friendly helpful people we've encountered in a while. Thank you!

The entire staff at the hotel are the friendliest folks I've ever been around. They all go out of their way to be helpful.

Only complaint is construction going on getting in and out of hotel staff excellent

W Trade St Charlotte NC

Hotel highlights

  • Walking distance to Bank of America Stadium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Charlotte Center City, DoubleTree by Hilton Hotel Charlotte is adjacent to Johnson & Wales University - Charlotte and within a 15-minute walk of popular sights like Bank of America Stadium. This 4-star hotel has 187 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 10 AM and on weekends from 7 AM to 10:00 AM.


Rooms

All 187 air-conditioned rooms provide refrigerators, coffee makers, and safes. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests staying at DoubleTree by Hilton Hotel Charlotte enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 20 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and express check-out.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 2 Double Beds (Treat Yourself Amenity)

2 Double Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Charlotte

Everyone (20) Couples (12) Business (2) Family (9) Friends (8) Other (4)
5
Partner Couples

Everyone there is very nice and helpful the room is very clean and we were very comfortable. I guess my only complaint would be that the king bed that we had kind of sunk in the middle so I felt gravity pulling me towards the middle of the bed during the night but other than that I would highly recommend staying here it was a good location and we walked everywhere

By on Oct 29, 2021

Review comment responded on Nov 1, 2021

Thank you for taking the time to share your experience. We would love to know which room you stayed in so that we can inspect the mattress and replace if needed. Please feel free to contact us directly with that information. thank you again for sharing your experience.

4
Partner Couples

Pleasing location, staff and restaurant. No room cleaning or clean towels the 2nd day.

By on Oct 26, 2021

Review comment responded on Oct 27, 2021

Thank you for sharing your experience. Our apologies for not explaining housekeeping at check in, however housekeeping service is no longer automatic, it needs to be requested at check in, or the night before you would like to receive it. Thank you again for sharing your experience and we will work with our team to ensure that housekeeping is explained at check in. We look forward to welcoming you back.

3
Family

Old carpets, paint needs touch up, bathrooms out dated

By on Aug 7, 2021

Review comment responded on Aug 9, 2021

Thank you for your feedback. We are happy t say we are in the design phase of our next renovation.

5
Everyone

By on Jul 19, 2021

4
Family

This property is close to Nascar Hall of Fame and knights ball park

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

We hope you enjoyed your stay. Come back soon.

3
Business Business

It was a smoke free hotel but all you could smell was smoke… but the lady at the front desk was extremely nice

By on Jun 13, 2021

Review comment responded on Jun 14, 2021

Thank you for your feedback. You are correct, we are 100% non smoking, however we have guests that choose not to follow that rule. If they are caught we do charge them $250.00. Our apologies that you had to deal with the odor. Please know we are trying to stop it.

3
Everyone

By on Jun 2, 2021

Review comment responded on Jun 14, 2021

We would love to hear what we could have done better.

5
Everyone

Cleanliness, friendliness, the view and quiet

By on Apr 26, 2021

Review comment responded on Apr 27, 2021

Thank you for sharing your experience. We are happy to hear you enjoyed your stay.

5
Everyone

By on Mar 19, 2021

Review comment responded on Mar 30, 2021

Come back soon.

5
Everyone

By on Mar 12, 2021

Review comment responded on Mar 24, 2021

Come back soon.

DoubleTree by Hilton Hotel Charlotte

895 W Trade St, Charlotte, NC 28202
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