Staff was extremely pleasant. We stayed 3 days. Cleanliness and comfort need some work. Beds are firm, people need to know that. Sheets are what I call ‘starchy’, not soft, and are itchy. I slept on towels. The only chair is a desk type. No place to relax to watch tv but the bed. Not good for snacking. No microwave. Breakfast not included in all prices points??? All things to be considered for multi day stays. Cleanliness. Surface clean. Mold in between shower tiles, coffee maker had massive buildup. Lights above sink , lot of bugs and just not clean. Chairs in lobby, yellow, are really bad, wouldn’t sit in them. Had a difficult time trying to add a night. Hotel said I had to go thru Expedia to do that, long story, wasn’t fun. Tv was a major problem. Had to call front desk for restarts. It would just shut off sometimes. Like the last 30 seconds of a playoff game. First time at an Aloft. Not sure if I would recommend.