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Recent guest reviews

Great hotel to stay, clean rooms and I would recommend

Brand new. Clean etc.. shower is horrific. They actually spent money on a rain shower and hand held but you can barely even wash the soap from your body. No pressure at all. Forget washing your hair. You’ll never get the shampoo out! No cleaning services etc bc of covid it’s like a ghost town.

Absolutely amazing! We arrived late very pleasant and up beat room was amazing the view was to die for!!! we definitely will be returning

This hotel is amazing. We stopped in for the night and got a corner room with balcony. One of the best rooms we have stayed in. Next time we are in Charlotte we will definitely be staying here. The staff was super friendly and hopefully, even during these troubling times. 5 stars

We enjoyed our stay besides the construction they are doing on the roads

Right in the Epicenter. Friendly staff and new facility

The elevators were a joke. Major issues sharing with another hotel.

Beautiful property was a pleasant surprise in downtown Charlotte close to everything modern updated clean beautiful Rooftop Bar was amazing felt like the me hotel in London will definitely be my new go-to

I loved the location I wish there were free breakfast and vending machines

Room could have been a little cleaner. Location is perfect . Close to everything. Staff were very friendly and helpfull!!

Would definitely recommend and would come back for sure very convenient

The thermostats made the loudest clicking noise continuously through the stay. It was impossible to sleep. Also could not get the air to stay on and keep the room cool. Rooftop bar was still under construction.

East Trade Street, Suite 500 Charlotte NC

Hotel highlights

  • Steps from EpiCentre and Spectrum Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Charlotte Center City, AC by Marriott Charlotte is next to popular attractions like EpiCentre and Spectrum Center. This 3-star hotel welcomes guests with 184 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 184 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect 47-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Free bottled water, ironing boards, and desks are also available.


Property features

At AC by Marriott Charlotte, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 30 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a library, and express check-out.

Room options

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 4

Guest reviews for AC by Marriott Charlotte

Everyone (10) Couples (3) Family (5)
5
Everyone

By on Nov 2, 2020

Review comment responded on Nov 3, 2020

Thanks for staying with us. We appreciate your feedback!

5
Business Business

Great hotel to stay, clean rooms and I would recommend

By , from Miami on Oct 4, 2020

Review comment responded on Oct 5, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Sep 18, 2020

Review comment responded on Sep 20, 2020

Thanks for staying with us. We appreciate your feedback!

3
Family Family

Brand new. Clean etc.. shower is horrific. They actually spent money on a rain shower and hand held but you can barely even wash the soap from your body. No pressure at all. Forget washing your hair. You’ll never get the shampoo out! No cleaning services etc bc of covid it’s like a ghost town.

By , from Delray Beach on Aug 24, 2020

Review comment responded on Sep 15, 2020

Thanks for staying with us. We understand your frustrations and we will look into the shower heads/pressure.In addition, we understand your frustrations with our current situation with closed restaurants due to COVID 19.We are all looking forward to getting back to normal. Hopefully it will be better next time you stay with us.

5
Partner Couples

Absolutely amazing! We arrived late very pleasant and up beat room was amazing the view was to die for!!! we definitely will be returning

By on May 18, 2020

Review comment responded on Jun 5, 2020

Thank you for your kind words! We hope you continue to choose us when staying in Uptown Charlotte!

5
Family with small children

This hotel is amazing. We stopped in for the night and got a corner room with balcony. One of the best rooms we have stayed in. Next time we are in Charlotte we will definitely be staying here. The staff was super friendly and hopefully, even during these troubling times. 5 stars

By , from New York on Apr 21, 2020

Review comment responded on Jun 5, 2020

Thank you for taking the time to review the AC Hotel! We can't wait for you to stay with us again!

5
Everyone

By on Feb 19, 2020

4
Family Partner Couples Friends

We enjoyed our stay besides the construction they are doing on the roads

By , from NC on Feb 17, 2020

Review comment responded on Mar 6, 2020

Thank you for your feedback. We understand the frustration that the construction causes and we are happy that you gave us a great review with honest concerns. Thank you!

5
Family

Right in the Epicenter. Friendly staff and new facility

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Hello, We are happy to know you had a wonderful experience during your stay. Thank you for sharing your feed back. Please consider us again when your travels brings you back to Charlotte.

2
Family

The elevators were a joke. Major issues sharing with another hotel.

By on Nov 4, 2019

Review comment responded on Dec 10, 2019

We appreciate the feedback. We apologize for the issues with the elevators that you encountered while you stayed with us. We hope we have another chance to live up to your expectations with a future stay.

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