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Recent guest reviews

The staffs were rude and disrespectful. Amanda had the worst attitude and lacked a lot of customer service and communication skills . They charged me for extra things I did not have .

Spacey room, smells good, friendly staff, great location close to North Charleaton Coliseum, restaurants.

Convenient walking to the coliseum. Staff was friendly.

Very convenient to get to shopping and food. Close to the interstate

Close to airport. Free van service, even to shop or restaurants. Room was spacious with warm feeling. Most importantly, staff was friendly and helpful, especially the head of housekeeping.

Room was clean and quiet and everyone was helpful and friendly/

great hotel. I will look for Home2 Suites from now on

From the pleasant and friendly staff to the clean and comfortable room made it a wonderful stay at this hotel. I would recommend it 100%.

Stayed for a night. The hotel was in a good location, close but far enough from the beach and downtown Charleston. Easy driving to touristic locations. Did not get to enjoy the pool as it was crowded but overall great stay!

Very accommodating to late check in after a flight delay. Nice clean hotel and spacious rooms.

The manager and his staff are dedicated to personally help the visitors.

Everything else about the stay was good but we arrived after the 3pm check-in to a lobby full of guests waiting for rooms. We waited 3 hours for a clean room. We were going to a concert and had to change in a gas station bathroom before the concert because we didn't have a room.

Everything about the facility is excellent. Clean, comfortable, quiet, etc. However, the employees are missing their smiles. I'm not sure if it's a management problem or just the general attitude of people following a hurricane. Either way, it was noticeable that these people were unhappy about something.

We were stunded to find out that there were multiple dogs living across the hallway from us. My daughter is allergic to cats and dogs. This was not acceptable, but because we were their for a funeral and did not have time to change to a different hotel.

The breakfast options were limited. The water pressure in the room was low. However, he room was super clean and the check in and check out process was fast. I would stay at this hotel again when visiting Charleston.

W. Montague Avenue North Charleston SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Free airport shuttle

Home2 Suites by Hilton Charleston Airport/Convention Center places you within a 10-minute stroll of North Charleston Coliseum and Performing Arts Center and Charleston Area Convention Center. This 122-room, 3-star aparthotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.


Rooms

Each apartment is air-conditioned and features a kitchenette and space to spread out with a sitting area. A 42-inch TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a sofa bed, and a coffee maker.


Property features

Guests staying at Home2 Suites by Hilton Charleston Airport/Convention Center enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Studio, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Suite, 1 King Bed

1 King Bed | Sleeps 4

Studio, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 6

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Home2 Suites by Hilton Charleston Airport/Convention Center

Everyone (12) Couples (5) Business (3) Family (12) Friends (1) Other (1)
4
Everyone

By on Jun 18, 2021

Review comment responded on Jun 29, 2021

We appreciate your rating. Looking forward to your next stay with us here at Home2 Suites Charleston Airport Convention Center.

5
Everyone

By on Oct 20, 2020

Review comment responded on Dec 16, 2020

Thank you for staying with us.

1
Everyone

By on Oct 18, 2020

Review comment responded on Oct 19, 2020

Thank you for sharing a review of your experience. All feedback allows us to work with our staff to reinforce positive service and train on less than positive service. I hope that you will give us another opportunity in the future.

1
Family with small children Business Business

The staffs were rude and disrespectful. Amanda had the worst attitude and lacked a lot of customer service and communication skills . They charged me for extra things I did not have .

By on Oct 16, 2020

Review comment responded on Oct 17, 2020

Dear Valued Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. I will take this information and use it for a training opportunity. We sincerely appreciate your feedback and we're very sorry you were unhappy with our customer service. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Janelle Greene Guest Services Manager

5
Family

Spacey room, smells good, friendly staff, great location close to North Charleaton Coliseum, restaurants.

By on Jan 3, 2020

Review comment responded on Feb 13, 2020

Thank you for the great review. We really appreciate the feedback. Please come back to see us again.

1
Everyone

By on Dec 2, 2019

5
Family

Convenient walking to the coliseum. Staff was friendly.

By on Nov 17, 2019

5
Everyone

By on Jul 2, 2019

4
Family

Very convenient to get to shopping and food. Close to the interstate

By on Jun 1, 2019

4
Business Business

Close to airport. Free van service, even to shop or restaurants. Room was spacious with warm feeling. Most importantly, staff was friendly and helpful, especially the head of housekeeping.

By on May 1, 2019

Home2 Suites by Hilton Charleston Airport/Convention Center

3401 W. Montague Avenue, North Charleston, SC 29418
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