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Recent guest reviews

Cheap but very much uncleanly and in need of repair/updating. staff was nice though

Room was clean! Tanger outlets is with in walking distance from hotel. Walmart is a very short ride from hotel as well.

Property was very dirty, old and outdated. Cigarette burns on the comforter -- wasn't smoking banned from hotels at least 20 years ago?!?!? A sign they haven't upgraded their linens in that long either! Refrigerator was discolored, stove was rusted, office table had a broken leg. We felt like a roach was going to crawl out at any minute...

The room was VERY clean. Bathroom Super Clean. I was sad ni blow dryer.

I liked the opening of the rooms and how clean the were

The property was very clean and free of bugs and trash but the furniture was old and worn.

just has the basic, really what i was looking for the price!!

Desk girl was rude. She never made eye contact with me, seemed angry to have to help me. Asked for ground floor, she said NO. Asked for late chk out, she said NO. No elevators. Won't pick this property again.

Romm smelled of cigarette smoke, kitchen was thifty. Stayed two nights and git no towel service. Really awful.

The staff seemed decent. The bathrooms were at least wiped down, just not to my standards of cleanliness or great for a hotel. The room itself smelled pretty awful. The floors were somewhat dirty.

Property was ok not so great! All amenities were old did not feel comfortable.

The hotel was entirely misrepresented in the pictures. It was run down and sketchy. The hotel room wasn't cleaned from the last person in the room. Not only was it disheveled and dirty, but no one wants to walk in on a used condom and what I presumed to be a dirty sex rag. They had no other rooms that suited our needs and Orbitz was little help in transferring to a new hotel.

Broken range. Stained refrigerator. Multiple rusty blotches. Initial room had faulty lighting so got new room. Both rooms were smelly. Towels were not fresh.

Was made to check out and told I couldn't pay by the night I had to book a week . They let friend of mine do it for two weeks and didn't speak to them the way I was done. They're denying $$$ to the company and make up there own policies at there hotels I'm sure extended stays wouldn't ever turn away $ and make a customer do this .

I had a feally nice stay. The room was clean the bed was comfy and the staff helped answer all the questions i needed answered.

N Arco Ln North Charleston SC

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Suites Charleston North Charleston places you next to Charleston Tanger Outlets and within a mile (2 km) of other popular attractions like North Charleston Coliseum and Performing Arts Center. This 98-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 98 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

At Extended Stay America Suites Charleston North Charleston, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America Suites Charleston North Charleston

Everyone (30) Couples (4) Family (7) Friends (2) Other (3)
2
Everyone

Cheap but very much uncleanly and in need of repair/updating. staff was nice though

By on Jun 8, 2020

Review comment responded on Jun 10, 2020

Thank you for posting a review of your recent stay. While it is good to learn you liked the service from our staff, we are sorry for not meeting your expectations with the overall condition of our property. Please be assured we have shared your concern with the appropriate individuals. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management

2
Everyone

By on May 17, 2020

Review comment responded on May 18, 2020

Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management

2
Everyone

By on Mar 21, 2020

Review comment responded on Apr 6, 2020

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

3
Everyone

Room was clean! Tanger outlets is with in walking distance from hotel. Walmart is a very short ride from hotel as well.

By on Nov 25, 2019

Review comment responded on Nov 26, 2019

Thank you for being our guest. We are pleased to know that you had a pleasant visit and that you enjoyed our ideal location as well as our well-appointed rooms. It was a pleasure accommodating you, and we hope to welcome you back in the future for a much better experience. Sincerely, Hotel Management

1
Everyone

Property was very dirty, old and outdated. Cigarette burns on the comforter -- wasn't smoking banned from hotels at least 20 years ago?!?!? A sign they haven't upgraded their linens in that long either! Refrigerator was discolored, stove was rusted, office table had a broken leg. We felt like a roach was going to crawl out at any minute...

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

We understand how frustrating the issues with your guest suite were and that there was a burn on the bedding. We also regret the maintenance issues in your room and have shared your concerns with the appropriate teams so that they can take the necessary steps. Please know, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We hope you will give us another chance to provide you with the exceptional stay you deserve. Sincerely, Hotel Management

5
Everyone

The room was VERY clean. Bathroom Super Clean. I was sad ni blow dryer.

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your spotless suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management

4
Business Business

I liked the opening of the rooms and how clean the were

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Thank you for the wonderful feedback of Extended Stay America. It is great to know you had a nice time with us and that you loved our well-appointed room. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management

1
Everyone

By on Jul 18, 2019

Review comment responded on Aug 16, 2019

Thanks for taking the time to rate your visit with us. If you would be so kind as to furnish your contact information Ill be happy to call and discuss your visit with you.

4
Family Business Business

The property was very clean and free of bugs and trash but the furniture was old and worn.

By on Jun 29, 2019

Review comment responded on Jun 30, 2019

Thank you for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained property, so thank you for your lovely comments. Your observations are valuable and will be shared appropriately. The entire team at Extended Stay America hopes to see you the next time you are in the area.  Sincerely, Hotel Management

3
Everyone

just has the basic, really what i was looking for the price!!

By on May 12, 2019

Review comment responded on May 13, 2019

Thank you for being our guest. We are pleased overall you enjoyed your stay and found us to be a good value. We hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management

Extended Stay America Suites Charleston North Charleston

5059 N Arco Ln, North Charleston, SC 29418-7001
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