Killington Center Inn & Suites2.0 out of 5.0
Recent guest reviews
I had written a previous review however this is one important fact I'd want to know before I laid my money down to stay at a place, expecially on a vacation. If you're going to use the the Heat or air-conditioning beware beforehand that it is so loud you can hear the units surrounding you. When I say they're loud, loud that can keep someone who sleeps like a brick up. Besides being loud I don't think the filters have been cleaned since they've been installed. Actually when we turned ours on we started sneezing like crazy wondering what was going on. The only change was we turned on the air-conditioning. I went out onto the deck looked at the vent and saw complete filth. Just layers of dirt and dust and then I went around and looked at other rooms yes securities great, I was able to do this! No one on site ever. It was an issue in almost all the units. Granted the half fast makeovers,one major thing they don't care about is major noise you can't control & the quality of the air. I believe because they're trying to dump the units. I only say that due to the fact that they tried to sell us units when we were there. Check it out yourself before you give these people any money.
A little annoying that when you arrive, you are greeted with a sign saying you need to drive for 10mins to go and get the key from another location. No WiFi (or instructions how to get on it, no way to easily contact reception but if you are just after a bed, it's good for a weekends snowboarding at Killington. The bus picks you up right at the driveway and there are shuttles to the local bars and restaurants. Decor is very dated and tired but if you're up early to go boarding and out late doing apres it really doesn't matter. I'd probably stay again as it is probably the cheapest place nearby.
Once they are not getting money from you the guy Jacobs attitude made a 180. He actually had yelled at me. Felt he was very unstable. Never knew what mood he'd be in. NOT EXACTLY A WAY TO TREAT PAYING CUSTOMERS. Dont think I have to down load any pics, ones on site say it all. There was also a known problem with the water in condo we were in, so much so it wasnt till manager,(Jacob, thats who most of our interactions were with) found out we were told by another employee did he finally call & advised us not to drink the water. We already weren't, however we were showereing,& brushing teeth with it. Horriable experience would definitely not recommended.
The location of this place is great! It is minutes from Killington mountain and close to all the shops and restaurant on Killington Rd. We stayed in the newly renovated 1 King bed studio. It has a brand new kitchen with appliances along with a nicely done and modern bathroom. The place was clean and very pleasant place to stay after hitting an entire day on the slopes. I would recommend this place to stay to anyone looking to be minutes away from the slopes.
We rented what was called a 3 bedroom suite but in actuality, it was 2 adjoining rooms and a 3rd completely separate room. The 2 adjoining rooms were very nice, had a lovely kitchen with stainless appliances, but a very tiny coffee maker. The large room with the kitchen also had a beautiful walk in tile shower and a very nice large balcony. The large room had a queen bed, the adjoining room had a king bed and typical bath/shower. The separate room had 2 full or queen beds (I'm not certain) and a bath/shower. This room had not been renovated yet and smelled a little musty. All the rooms were clean and comfortable with plenty of storage. The man staffing the office (when it's staffed - which we found was rare) was very rude and unwelcoming. I inquired about breakfast (which is advertised on their website) is, according to him, only available on weekends. The housekeeping staff tidied up our rooms and replaced our towels daily. We had some slippery weather while we were there and the staff was quick to sand and salt appropriately. Overall, despite being in 2 separate spaces when we had expected to be in a large 3 bedroom suite, it was still fine for our needs but keep it in mind if you're traveling with children. Perhaps there are other suites that are all attached.
We stayed in one of the renovated suites-a combo of a king size room, a studio with a queen sized bed, and another room with two queens. It was beautiful! It has a full kitchen that was fully equipped. We were able to cook meals and hang out comfortably. It is located on the access road, so the shuttle comes directly to the hotel, which brought us to the slopes and the night life with ease. I would stay here again in a heart beat.
We stayed in a 3-bedroom suite from Dec 23rd to Dec 26th. Pros: • 15 minutes drive to the Killington Ski Resort • It has a kitchen with fridge, stove and microwave Cons: • Bring earplugs. The air conditioner is so loud that nobody could sleep at first. • Bring your own baking tray and aluminum foil. You would have thought a standard baking tray that usually comes with a stove would have been provided, but no. • Housekeeping is limited to daily change of towels and removing the garbage bags only. Even that, we were shocked to find out on our second day that only a bag of clean towels was left in each room. Apparently we were expected to exchange the towels ourselves. The garbage bins were not emptied either. • Wifi was very unreliable. It came in and out all the time, and ended up not working entirely the 3rd night we were there. • The brochure in the room says “complimentary continental breakfast provided”. However, we were told no at the cafe.
My husband and I travel all over the country and we go as cheap as possible (My only rule is that we stay in a hotel vs. a motel) and despite usually staying in not the best places ever, this was the worst place we have ever stayed in. There was no on-site staff, our key that was pinned to the board didn't designate which room we were in so we walked around sticking our key in random doors until it worked, there was no breakfast and the heated pool was closed. That was just the start of things. Then we get to the room and when I go to take a shower, there is a hair band looped on the door handle and no fewer than 6 head hairs from a girl plastered all over our shower a.k.a. it wasn't cleaned after the last person checked out. Oh - I forgot to mention that I was chased into the bathroom by a huge cockroach... The floors were so gross feeling that I would put tennis shoes on just to walk around. Needless to say, the state of the bathroom left me feeling like nothing in the room was cleaned in between visits. The TV is outdated, there's no toilet seat cover, the heater in the bathroom sounded like an 18-wheeler using their jake break, the shower head had so much calcium buildup that it sprayed in all different directions and the room itself is just outdated. We were there on a weekend where they were hosting the Spartan World Championships and had no choice but to suck it up and stay otherwise we would have gone ANYWHERE ELSE! Save your money, save your sanity and book some place else!
My husband asked me to wait to review this, so I would be a bit more logical, well I have waited 3 weeks, and I am still mad about it. We booked this for a 2 night stay in middle of August. We arrived late at night after a 9 hour hectic drive. All of us just wanted to get out stretch our legs and hit the sack. There was no one at reception, no message, no key, nothing. We eventually phoned an after hours emergency number that was on the door, but it was a phone answering service, and they had no idea as to where to find the keys. We were phoning from an international phone, and after nearly 15 mins, gave up. I found the internet code on the desk, and booted up the ipad and phoned back via skype. Nearly an hour later by chance I found an envelope, pinned to a pin board with our name on it as I was going to check on the children in the car. Thankfully it had a room number and key in it, and off we headed to settle down for the night. The next morning, we head up to the reception area, as the booking came with a free breakfast. As we opened the door we were greeted by a group of people who told us we couldn't come in, they had booked out the whole place for the weekend, and we should leave, even my husband was taken aback by the attitude. After that eye opening experience, I phoned the day time number as there was still no one at reception, to be told that they don't actually offer breakfast in summer, and they didn't know it was advertised as that on the website we had used to make the booking. Hmmmm..... Then when I asked if they had us booked for 2 nights, as the invoice in the envelope only said 1, she said yes. Unfortunately it was all already prepaid, as we were very happy to leave, and thinking back, just should have. The rooms are very old, and the bed linen to. Every thing is very shabby and dated, although the rooms are quite large,no toilet seat in the bathroom, towels thin and threadbare, just an all round very strange experience. Killington area offer a great variety of things to do, and we will head back that way, but will go out of our way to avoid this hotel again.
OK, not for nothing, but do you think you could add a toilet seat cover to your toilets?? Seriously, I almost dropped my toothbrush in the toilet, and on top of that, the towel rack is right above the toilet, so make sure your towel is secure on that rack. Even the worst motels I've stayed in had toilet seat covers. Geez. But to get to my review, the place was very clean, very bare bones, with 100 count sheets and a $100 mattress. If you want a cheap (if you consider $170/night cheap) motel in close proximity to the mountain, stay here. If you want anything "special" or want something "homey", go to a lodge or stay at Pinnacle, High Ridge or Fall Line condos - definitely not here.
Reviews from Trip Advisor
34% of guests recommend this hotelTotal of 52 reviews