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Mercure Hotel Freiburg am Munster

3.0 out of 5.0

Recent guest reviews

The Privilege room was clean and comfortable.The staff were pleasant and friendly. my non smoking room at the end of the corridor had a small balcony with nice views over the town. Unfortunately there is a small balcony at the end of the corridor which the staff used for smoking separated by only a thin half height screen from my own balcony. Once again in line with all Accor Group hotels the coffee was terrible.

Stayed for four nights and found this hotel to be a great base for the town and area. Rooms are clean and comfortable, with no noise issues and a decent bathroom. A kettle is provided though no fridge or safe. Staff were friendly and the hotel is well placed for exploring the town, as well as being within walkding distance from the train and bus station. Would recommend and happily return if in the area again.

very nice modern hotel in central location walking distance to old town and all sights. 5 mins walk to tram and central location of all trams, shops and supermarkets just 2-3 mins away from hotel. several restaurants and take away's close by. Hotel and staff very nice, room very clean with towels and shampoo, Tv etc. Bed comfy. decor very nice and modern.

My husband and I splurged on this hotel when our initial budget choice was not going to be available. We now say--lucky us! Our room at the Mercure quickly felt like home, as we explored the city around us on foot, including a beautiful city park across a nearby street. The hotel's arrangement with the adjoining parking garage provided a special rate with unlimited entry & re-entry, a good option for us as we spent a day motoring to several Black Forest sites. The staff was keen on efficiency. The breakfast buffet spread was one to remember!

Excellent location within 5 min walk of Alte Stadt, cathedral, city park, and the Scloss. Comfortable hotel, typical chain hotel with everything you need. You are paying for the location as nothing special to support higher cost. Breakfast is not included, neither is parking. Parking is conveniently located under hotel in safe public parking garage. Front desk efficient but the least friendly in all the hotels we stayed in during our visit. Hotel room was clean, no issues at all with accommodations provided. Straight forward, nothing special.

Check-in was fast and easy! Our room was large enough; it seemed a little more rundown than the last time we stayed just a year ago, but was still OK. The bed was comfortable. One side of the bed had a power outlet below the nightstand; the other had none, but there was a power outlet farther down the wall--not great for people needing to charge phones and devices at bedside. There was a coffeemaker, but the room had no mini-fridge. The bathroom had a shower/tub combo with scarcely any mold--good job, housekeeping! The shower water pressure was excellent, and the hot water stayed hot. The free WiFi mostly worked well. The parking garage below the hotel is convenient.

Hotel lovely and cosy on the inside - very good quality. Nice and clean. A very quiet night's sleep, which was great. A good location for all parts of the pretty city of Freiburg. I'd definitely stay here again.

Hotel is clean and also very near to the Munster. Friendly, knowledgeable and speak good English staffs and are always ready to help and greet you. Issues are that there is no fridge in the room and guests are found smoking at the end of the floor which my room is and can smell the smoke.

Stayed here a couple of nights with my girlfriend to visit Freiburg. Location is excellent. Hotel is a bit older, but refurbished in such a way that it doesn't really tell, except for the bathroom. Room is a bit small, even though we had the privilege room.

I am an American with permanent residence in Germany. I have an ID that I carry. I am only required to carry that within Germany. I do not have to carry a passport. However, and this was the first time I encountered this in 5 years, the desk clerk insisted I was required by law to produce a passport! That was ridiculous. Fortunately, due to a recent trip out of country, I had it, but that was so stupid. My shower head could not be tightened and it was very inconvenient to shower. Otherwise, it was a nice hotel with a good breakfast.

Auf Der Zinnen 1 Freiburg BW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Located in Old Town, Mercure Hotel Freiburg am Munster is within a 5-minute walk of sights such as Muensterplatz and Historical Merchants' Hall. This 115-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Freiburg, the hotel is also a short walk from The Whale House and St. Martin Freiburg.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Mercure Hotel Freiburg am Munster's 115 air-conditioned rooms provide coffee makers, free newspapers, and phones. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Guests of Mercure Hotel Freiburg am Munster enjoy access to free WiFi in public areas, 4 meeting rooms, and conference space. Self parking is offered for EUR 19 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a business center, a computer station, and a library.

Room options

Standard Room, 1 Double Bed

Full 1 | Sleeps 4

Standard Room, Multiple Beds (1 Queen bed and 1 Single bed)

Full 1 | Sleeps 3

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Room, 1 Double Bed (Privilege Room)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 931 reviews