Plantation Bay Resort and Spa5.0 out of 5.0
Recent guest reviews
We had a lovely stay here last CNY but everything closes so early. Not much bar life or restaurant choice. The one bar was full of fake smoke and people dressed in silly alien costumes!! did not get that at all. They had "upgraded" us to a pool room but when i asked not to be, they said it was too late, someone else was in the other room. I wanted to use sunbeds outside my room which is why I chose it but the pool room did not have sunbeds. I could not order tonic,(I had bought my gin from duty free), from room service, but had to go to the restaurant instead to purchase it. Not very helpful.
We super enjoyed our stay in the resort as it offered everything we’ve asked for! It’s like living in an island village. The lagoons are a very unique idea since the beach is very small and the shore is unstable. It is an all in resort where you can also find other sports amenities like cliff dive, paddle boarding, kayaking, biking, tennis, gaming, gym etc. the staff is also great and very welcoming. And even if it is a peak season and high occupancy, it doesn’t feel crowded since the resort is too big you got all the space. We would love to come back! Pros: Lagoons, kayaks, bikes, paddles, clean rooms, lots of restaurants inside Cons: if only you can make the kayak, paddle board and bike free of charge and part of your free amenities then that would be great since I’ve noticed there is no high demand for that and not everyone uses them. This could make you one of few all inclusive resorts in the philippines. Also, I know you have theme breakfast buffets hoping that you have danggit everyday since that is what Cebu is know for ;)
Pros: Very safe, very quiet. Swimming pools biggest I've ever seen. Service, housekeeping and food quality excellent. Good selection of activities from gym to wall climbing. Cons: the beach bar should be open more often. Food and drinks are a bit on the expensive side. At the end of day, we liked the place :).
This is about my family’s recent Christmas dinner at Palermo Café-Bar and Restaurant located within the sprawling Plantation Bay Resort and Spa. However, there were twists and turns in this story last Christmas Eve, which fortunately led to one of our most memorable Christmas celebrations. This is actually a story about Plantation Bay itself, even for a short visit in our case. A week before Christmas, my daughter checked various five-star options for Christmas Eve, and she prioritized Galapagos Beach in Plantation Bay. Asked why she chose a beach resort, she replied that on top of a dinner buffet at the beach, cultural dances, and Christmas carolers, there was also a pyrotechnics finale. She exclaimed, “I want fireworks for Christmas!” Unfortunately, after leaving Cebu City late and not anticipating the heavy traffic on Christmas eve, we finally arrived at the Mactan resort past 7:30pm – missing out on most of the Galapagos’ special buffet (started 6pm) and their dinner shows. So, while wondering where else to eat, we decided to just wait near the beach for the fireworks set at 8pm. We fortunately met some friends at this Christmas beach party, they suggested dining at the Palermo Café-Bar. (I haven’t eaten in Palermo ever since they totally renovated the old Italian restaurant a few years back and converted it into a Spanish tapas bar and Mediterranean restaurant.) After quick reservations were made, we just sat and waited with these friends at the Galapagos Bar, sipping on delicious cocktails and my favorite Pineapple-Cucumber drink (a delicious and naturally cleansing health drink). Time passed quickly while exchanging pleasantries and soon enough, they signalled the countdown for the start of the fireworks. Everyone stood up and moved closer to the beach. Then, from a small floating boat – complete with pyrotechnic equipment and tied to the resort’s private dock - an increasingly frequent series of fireworks streaked to the sky. This isn’t the usual fireworks display that you normally witness from a distance. It’s a low-burst variety that brightens the night sky but still explodes at a safe distance from the beach. Your relative closeness to these brightly colored air bursts was simply dazzling! Managed by award-winning professionals, they never fail to delight. It was a uniquely magnificent way to celebrate Christmas eve. Amazingly different! After the fireworks, we said our goodbyes to our friends, but instead of riding a hotel golf cart to go around the property, we decided to casually walk to Palermo. This allowed us to appreciate the quiet surroundings along the way, the path littered with either patches of Filipino Star lanterns on the ground or Pampanga-styled glittering “parols” nested on the branches of majestic acacia trees. After five minutes or so of walking, and just a few meters from the entrance to the Mogambo Spa, we finally entered Palermo’s Café Bar. Informing them of our reservation, we were ushered into the inner sanctum, a spacious restaurant serving Spanish tapas, Italian pastas, and steaks. I admit that it was truly a welcome renovation. They lowered the previous high ceilings, updated the facilities, but maintained an elegant but ‘homey’ ambiance. One improvement was that they carved out two separate coved areas, which allow several discerning guests to maintain their cozy discreetness. Two of the adjacent walls where we were seated had back-lit panels, giving one of the impression of peering out into a sun-drenched bay from under a lush, colorfully arranged trellis. Nice. The three of us started with [goose-liver] pate de foie gras and gambas (sizzling spicy shrimps). We also shared a hearty salad. Instead of the usual dinner rolls, the staff served us a wonderful bruschetta – fresh tomatoes, onions, and olive oil toasted on warm focaccia bread. Being among the last of so many guests that night, we were fortunate to have ordered the last portion of steak – a striploin - which my daughter and wife gladly shared. They paired the steak with a red wine (Jacobs Creek Chiraz) and a delightful Farfalloni alla Panna – the pasta being a favorite of my daughter from the old Italian Palermo days. I chose another old familiar favorite, Fusilli con Gorgonzola, a very filling pasta (not for the faint of heart as it was smothered with a thick sauce of Gorgonzola cheese). Another pleasing alternative I was eyeing was their Linguine alle Vongole – clams and pasta in a light white sauce. (Oh well, maybe next visit,) My pasta was paired with a delightful white Jacobs Creek Chardonnay. I cannot complete this review without mentioning the entertaining staff, dressed in meticulously attractive outfits. They were all smiles and each one succinctly engaged their guests. Mr. Phroi, our server, guided our ordering with his superior product knowledge, which is why we thoroughly enjoyed dinner. We ended our scrumptious meal with two desserts. There were more than enough sweet concoctions to choose from. We settled with two: gelato alla menta (mint ice cream scooped onto a deliciously edible almond basket) and an order of “Stonehenge,” an apt name for a collection of semi-dark chocolate blocks arranged like a section from the similarly named prehistoric monument in England. The mint gelato and almond basket was able to clear our palate from the richness of the meal that we just had, while the richness of the chocolate Stonehenge blocks satiated our hunger for anymore delights. Our Palermo experience capped what was a wonderfully memorable experience for a family Christmas Eve at Plantation Bay. Fireworks, meeting great friends, good food & drinks, and great service! We will definitely be back!
The rooms are nice, the service is ok and the amenities are deteriorating. I once remember before online reviews were available, that this place was jaw dropping. now I can see the layer under the sand of the man made lagoon, and for a 5 star resort all (Rooms, Service and Amenities) should be awesome not just nice or ok.. And for some reason we were approached by a staff to keep our noise level down while we were swimming, and just beside us were people playing volleyball enjoying and laughing loudly. Maybe our hair wasn't blonde enough for them? And I'm sure we paid the same rate as the tourist, so I wonder why..
This was my third day visit to Plantation Bay and I thought incredibly good value for 2,500pesos per person. The fee includes a very decent buffet lunch and a chance to sample several fun activities. The fantastic lagoons are naturally the main draw, they were pleasantly warm and great fun, perfect for kids and adults. Plenty of loungers provided as opposed to the ridiculous Shangri La where they blatantly fail to enforce the hogging of loungers so that guests reserve them for the day yet hardly use them! The best way of avoiding this is to do what PB do and provide plenty in the first instance but Shangri La Management seem unable to work that out! A fabulous day and a big thanks to PB!
Piss off with plantation bay resort. Had been coming here for several times to eat in kilimanjaro and fiji and only to be rudely interrupted by their waiter while i was still answering my phone call that i should go out of the resto and answer calls outside. This is my first time encounter with rude people. They cant even wait until im done talking on d fone before interrupting me and rudely asking me to step out. Talk about being rude. If before, I find plantation bay as courteous and friendly people, it all changed with this incident. Plus the manager was very apparent that her apology wasn't sincere. if clients are not allowed to answer phone calls they should placed their signage were it is visible. Not that theyl place the sign not visible to the guestsunless youre facing the bar. Very disappointing.
I am experienced traveller and I would prefer this resort because of the nationality mix and age mix. Please read below for more info: Here is the good things: * Service is world class. Staff training is amazing * Strict no tipping policy. Staff refused tip, I tried... * Free airport pickup is good. Might take some time before the bus departs. Complimentary water on the bus was refreshing. App 30 minutes from airport to resort * Wifi is excellent and works everywhere, inside, outside etc * The hotel ground is excellent for taking walks or biking. Also just take the cart for a round tour. No need for specific destination. * complimentary water is refilled in minibar everyday. No need to buy water. If you need more water, just ask staff. * Lagoons are great saltwater pools to have fun in. There is also a huge freshwater pool. * There is a diving area if you want to dive. * Various activites like biking, kayaking, archery, tennis etc * There is a small beach strip if you want to snorkle or swim in the ocean. * Breakfast buffet was ok. Price was a bit expensive for the food offered. There was something suitable for everyone: Omelette station, korean noodles, western breakfast, american pancakes, fresh fruit etc * All restaurants in the resort have same price range so try out all restaurants if possible. * We met many different nationalities: Mostly koreans, chinese, japanese, danish, swedish, american etc * Age range is mixed from families with babies to young couples and old couples. Athmosphere is very relaxed and romantic * The Christmas lights and decorations in the trees was nice and romantic. Very nice to take a walk in the evening when temperature drops a bit * Water pressure and water temperature in room is acceptable * The bathtub is very quickly filled with water, no need for waiting there. * Mattress is of the softer type but still firm Here is things to be prepared to: * Since hotel theme is outdoor plantation, the front desk is also outside and warm and humid. Expect to be sweating when checking in. * Basically all seafood is frozen before cooking. This is not uncommon, philippine cousine doesn't use fresh seafood in general. Be prepared for that. * The restaurant prices are more expensive than local price outside resort of course. However it's not that expensive if you are used to prices in Korea, Japan etc. The restaurant prices are reasonable. * Restaurant food is not world class. Philippines is not famous for its food. Expect food to be average compared to other 5star resorts in like Thailand, Malaysia, Indonesia etc * It's difficult to walk out of the resort for a walk among the locals due to distance. * The room floor could be a bit sandy due to the sand from outside. Bring slippers. And some noticable things: * Service charge is included in the restaurant prices. What you see is what you pay so no hidden costs * Perfect stay would be 3 nights, that gives you time to check out the restaurants and the activities in resort. If you stay longer you can make visits outside resort by taxi or rental car. * For shopping you need to take taxi or rentalcar. Otherwise, a perfect stay could be 3 nights here and 1 night in the city close to some shopping mall. * Try to get a room as close to the lagoons as possible. Try to avoid the rooms next to the gaming room, they are not as centrally located.
Great venue to relax and enjoy at the same time in one place. My partner and I had a great day trip in this place. We did kayaking, bicycling, play in game room, swimming and enjoyed the kalesa. Had a good time drinking juice in pool bar and we really enjoyed the lagoons, salty water and chlorinated pool. Had japanese cuisine for lunch buffet. It was a great trip and experience.
PB has everything we need in one unique resort, hospitality and service we appreciate and keep coming back for, exceptional in every way, from the airport to the resort a great service after our journey, sit back relax and enjoy the service, and the food and room was also as we like, always clean crisp linen everyday, the rest of the resort is an adventure in beautiful surroundings with great choices in swimming pools and activities to suit everyone, restaurant choices to suit anyone, buffet breakfast a must.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located 2.3 mi (3.6 km) from Gaisano Grand Mall Mactan, Plantation Bay Resort and Spa is within a 15-minute drive of Magellan Shrine. This 255-room, 5-star resort has 4 outdoor pools along with a private beach and a full-service spa. Magellan's Cross is 10.8 mi (17.4 km) from the resort, which is near the airport.
This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
Plantation Bay Resort and Spa's 255 rooms are air-conditioned and provide furnished balconies, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, ceiling fans, and safes are also standard.
Plantation Bay Resort and Spa features a private beach, a full-service spa, and 4 outdoor pools. There's free parking, as well as a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a nightclub, a children's pool, and a fitness center.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1886 reviews