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Novotel Casablanca City Center

4.0 out of 5.0

Recent guest reviews

Una estadia placentera, debido a la confortabilidad de las instalaciones del hotel y a la amabilidad de sus trabajadores

This seems to be set up for a business hotel. Great downtown location and that is all you can say for it. The shower didn't work correctly and was missing parts. The small refrigerator didn't work. The TV monitor was not much larger than my monitor for my personal computer. The bed was poor but felt great compared to the pillows (just two) which seem to be as bad a pillow as I have used in memory. Placed a wake-up call for 5 in the AM to make it to the airport. No call. Oh, they did make a wake-up call at 10:30 PM. You can do better than this hotel. Stay away.

My wife and I went for our honeymoon. Our itinerary was Paris-Marrakech-Casablanca. These 3 cities differ very much from each but are very beautiful in their own unique way. Casablanca was initially just supposed to be a gateway to our return back to Toronto where we live. Our stay in Casablanca ended up being a fabulous ender to our trip. And our experience in Casablanca was very much influenced by our stay in Novotel. The location is perfect! Reception and staff were very accommodating especially considering our early morning requests. They anticipated our needs, which is a very big plus for me and my wife. Novotel Casablanca City Center was a perfect ending to our honeymoon. I wish I stayed longer!

Not bad at all, the staff were very professional, it is a relatively clean hotel. I think I will stay there again considering the quality price ratio.

hotel and room was quite nice and clean. ecenomical stay and safe location.

The hotel was very clean and efficiently run, as one would expect from the Novotel chain, and the staff was very courteous and helpful. For me the location was very important since I took day trips. It was easy to walk both to the Casa Port station (just around the corner) and to the bus station (about a 10-15 minute walk) for long distance buses. The room I had was very nice, and coffee available in the room is a definite plus. Also very nice was the availability of computers for guest use. Since I don't like traveling with my laptop, I appreciated the unlimited and free use of computers there.

We stayed at this hotel on two separate occasions when we were traveling through Casablanca to other cities. The first time our room was clean and comfortable. The second time our room was horribly soiled, and the hallway was equally disgusting. The breakfast is nice but overpriced. Consider staying elsewhere!

Young, professional and accomodating staff. Very clean rooms and a great breakfast. The lounge is nice as well. Only thing I would improve is the business center.

We only stayed for one night at the Novotel, as Casablanca was simply a transit point for us in Morocco. But found it to be comfortable and clean, which was what we needed after a long journey from the US. The hotel offering was fair for the room price.

I suppose the location was good....very near the medina but with construction and noise all around. Looked like ruins nearby. Staff spoke excellent English but gave us incorrect information regarding breakfast. We asked and were told that it was included in the price. Next morning we were handed a bill of $25.00 which was excessive as we were both suffering with stomach problems and had only bread, juice and coffee. Left a complaint with management but don't think we will get it resolved in our favor.

The contemporary design, the uniformed staff, fancy lights, and little pieces of stationary. Ask if they speak English, the answer is Of course, sir. Ask if they know the fare for the taxi to the airport, the answer is, Yes, sir, they operate 24 hours a day. Only one example of appearances being on thing, and execution being another. Buying wifi access in the lobby for the exorbitant fee of 8 euro/hour, and... you'll get an hour where your computer is still downloading the 1st email. 8 euro an hour. You can leave the hotel, pay for internet access, eat a full meal, and only have spent 4 euro... so for 8 euro, shouldn't it at least WORK? You'll get your wine in a beer stein and your cocktail in a coffee cup with certain staff. It's a disappointment in 360 degrees.

This was my second stay in a Novotel, but first time in Casablanca. It is a very beautiful hotel but not outstanding. When we came back to Casablanca for a second night, we stayed next door at Ibis. It cost about a third of what Novotel cost and the only thing it didn't offer was a hairdryer.

Zaid Ouhmad & Rue Sidi Belyout Casablanca

Hotel highlights

  • Walking distance to Place Mohammed V
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Place Mohammed V is a short stroll from Novotel Casablanca City Center, and other popular attractions like Hassan II Mosque are within a couple of miles (3 km). This 4-star hotel has 281 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. Centrally located in Casablanca, the hotel is also a short walk from Complex Cultural Sidi Belyout and United Nations Square.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All 281 soundproofed rooms provide sofa beds, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include free bottled water, laptop-compatible safes, and phones.


Property features

Guests of Novotel Casablanca City Center enjoy a fitness center, free WiFi in public areas, and 4 meeting rooms. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 4

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 4

Guest reviews for Novotel Casablanca City Center

Couples (5) Business (3) Family (2) Other (2)
1

you can do better

Couples

This seems to be set up for a business hotel. Great downtown location and that is all you can say for it. The shower didn't work correctly and was missing parts. The small refrigerator didn't work. The TV monitor was not much larger than my monitor for my personal computer. The bed was poor but felt great compared to the pillows (just two) which seem to be as bad a pillow as I have used in memory. Placed a wake-up call for 5 in the AM to make it to the airport. No call. Oh, they did make a wake-up call at 10:30 PM. You can do better than this hotel. Stay away.

By on Dec 29, 2014

4

very pleasant surprise

Couples

My wife and I went for our honeymoon. Our itinerary was Paris-Marrakech-Casablanca. These 3 cities differ very much from each but are very beautiful in their own unique way. Casablanca was initially just supposed to be a gateway to our return back to Toronto where we live. Our stay in Casablanca ended up being a fabulous ender to our trip. And our experience in Casablanca was very much influenced by our stay in Novotel. The location is perfect! Reception and staff were very accommodating especially considering our early morning requests. They anticipated our needs, which is a very big plus for me and my wife. Novotel Casablanca City Center was a perfect ending to our honeymoon. I wish I stayed longer!

By on Nov 7, 2013

4

a day in casa

BusinessTravelers

Not bad at all, the staff were very professional, it is a relatively clean hotel. I think I will stay there again considering the quality price ratio.

By on Nov 30, 2011

4

quick business trip

BusinessTravelers

hotel and room was quite nice and clean. ecenomical stay and safe location.

By on Aug 22, 2011

4

decent choice

Singles

The hotel was very clean and efficiently run, as one would expect from the Novotel chain, and the staff was very courteous and helpful. For me the location was very important since I took day trips. It was easy to walk both to the Casa Port station (just around the corner) and to the bus station (about a 10-15 minute walk) for long distance buses. The room I had was very nice, and coffee available in the room is a definite plus. Also very nice was the availability of computers for guest use. Since I don't like traveling with my laptop, I appreciated the unlimited and free use of computers there.

By on Jul 5, 2011

1

gross

Families

We stayed at this hotel on two separate occasions when we were traveling through Casablanca to other cities. The first time our room was clean and comfortable. The second time our room was horribly soiled, and the hallway was equally disgusting. The breakfast is nice but overpriced. Consider staying elsewhere!

By on Jun 27, 2011

4

french flair with english service

BusinessTravelers

Young, professional and accomodating staff. Very clean rooms and a great breakfast. The lounge is nice as well. Only thing I would improve is the business center.

By on Mar 17, 2011

4

good, comfortable hotel

Couples

We only stayed for one night at the Novotel, as Casablanca was simply a transit point for us in Morocco. But found it to be comfortable and clean, which was what we needed after a long journey from the US. The hotel offering was fair for the room price.

By on Dec 13, 2010

3

disappointing location

Couples

I suppose the location was good....very near the medina but with construction and noise all around. Looked like ruins nearby. Staff spoke excellent English but gave us incorrect information regarding breakfast. We asked and were told that it was included in the price. Next morning we were handed a bill of $25.00 which was excessive as we were both suffering with stomach problems and had only bread, juice and coffee. Left a complaint with management but don't think we will get it resolved in our favor.

By on Nov 2, 2009

2

the contemporary design, ...

Singles

The contemporary design, the uniformed staff, fancy lights, and little pieces of stationary. Ask if they speak English, the answer is Of course, sir. Ask if they know the fare for the taxi to the airport, the answer is, Yes, sir, they operate 24 hours a day. Only one example of appearances being on thing, and execution being another. Buying wifi access in the lobby for the exorbitant fee of 8 euro/hour, and... you'll get an hour where your computer is still downloading the 1st email. 8 euro an hour. You can leave the hotel, pay for internet access, eat a full meal, and only have spent 4 euro... so for 8 euro, shouldn't it at least WORK? You'll get your wine in a beer stein and your cocktail in a coffee cup with certain staff. It's a disappointment in 360 degrees.

By on Oct 18, 2008