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Booked and relieved confirmation for a solo traveller,albeit a guest of mine that was staying for 3nights..I booked at another hotel...I got to casablanca Thursday eve and booked into my hotel..no problem...my guest was arriving at 4am in the morn by bus so I decided to pop over to the ambassador hotel and pay upfront for the booking..despite showing email confirmation by the hotel they said they were full and unwilling to help...a good thing in the long run,I found a much better hotel closer and better location ..that's another story..
Great breakfast and very nice staff (but they don't speak English, which can be hard to communicate), the room is clean and nice, the AC works very well, awesome location near big super market, banks, and restaurants, and city center (their address in Booking.com is correct but on google is wrong), we had a good experience staying here! Also, after checking out, my bus leaves at 7pm, so they were okay for me just staying at the lounge using the internet in the hotel until the time for me to leave without any extra charged, which was very nice of them!
My partner needed to catch an early plane from Casablanca - Mohammed V Airport so we though it would be wise to stay in Casablanca overnight instead of having to travel from Marrakech in the morning. On arrival at the taxi rank at the train Station, the taxi driver when we told him where we were going, immediately got on the phone to the hotel informing them we were coming. He then asked us what our nationalities were before stepping aside to have a further three or so minutes of conversation with the hotel staff, presumably the owner (he actually asked if we were a certain nationality which we are not). He then took us there but made a point to in with us and tell the hotel owner that we were the customers he called about. The elderly man at reception who spoke little or no English was quite rude in the way he dealt with us. When we were registered he refused to give us our passports back and insisted we collect them on checking out next day even though we had paid him in full. What a traumatising experience in a foreign land! We couldn’t leave the hotel as we had no ID and it was too late to find alternative accommodation. Only God knows what this man was doing with our passports overnight. The room (room 434) had terrible décor which was old and badly put together. The closet was painted black or dark brown inside! The bathroom had a shower but no enclosure so water splashed on the floor it was slippery everywhere after a shower. We couldn’t use the towels provided as they did not look clean at all. There was a double and a single bed in the room but the double bed was old and squeaky, obviously not fit for purpose. During the night someone was rolling what sounded like empty gas bottles down the stairs and sleep was quite simply impossible for a while. This is definitely my worst hotel experience to date. Three Star hotel? That must be the joke of the year! For the price, we got worse than a raw deal. I have no intention of ever setting foot into this place again.
Yes, hotel needs major updating. Yes, the man at the front desk is not the prime example of hospitality. But all in all, this hotel did the job for us for the one night we were in Casablanca. Major pluses for being directly across a super market, for having great wifi (good enough to watch Netflix perfectly), and for being located near good non-moroccan restaurants. Bathroom is typically style with no tub so whole bathroom will get wet when you shower. Room SEEMED clean. liked having the balcony in the room. Taxi to airport will cost 240dirham. hotel was busy with lots of customers the night we stayed so that's a good sign.
Overall, you get what you pay for. This is one of the cheapest options in the city of Casablanca, but that comes at a cost. The bed was as hard as a rock, and the rooms were generally not very clean. The man at the desk was irritated that we didn't speak French or Arabic, as he spoke no English so we couldn't ask for things to do or places to see as recommended by the hotel. The butler/staff are all very smiley and polite, and the breakfast that is put out is nice. It's a plain bread and a chocolate croissant, hard boiled eggs, coffee, tea, milk, and oil or honey for dipping the bread into. It's not extensive, but it's yummy and filling. The bathroom left more to be desired, and I saw a cockroach that was pretty big the second night we stayed. When I go back to Casablanca, I won't be staying here.
Staff does not speak English, so it was hard to communicate with them since I don't speak French or Arabic. Poor choice for breakfast, no Gluten Free option available. Not far from train station or Mosque.
Got a chance to stay at this hotel when I booked for a 4 night stay through social media(expedia). I know for a fact that I got my return-on-investment, since the hotel just opened a few weeks ago, and looks professionally maintained. The front desk agent clearly holds a well-developed educational background on the Hotel & Lodging Management industry, which is rare to find in a triple star hotel in Casablanca. Just positive memories from this hotel.
I found that this hotel was the perfect fit for me and my small family. The staff was very friendly and extremely helpful. the room was neat and the staff offered us breakfast in the morning. The hotel is located in the heart of casablanca. all in all it was a beatiful experience.
My boyfriend and I stayed here one night. Upon checking in we paid 450 MAD, as it was their cheapest option. Before going to our room we notified the staff that we would leave the next morning at 7am; they told us that was fine and they would set breakfast out for us. Our room was nice, it had two beds, AC, a TV and a small but functional bathroom. The cleaning staff brought us toilet paper, soap, shampoo and conditioner free of charge. In the morning (just before 7am) there was no one at the desk and no breakfast set out. There were two people sleeping in the Lobby (possibly staff, I'm not sure). So, we set the key on the desk and left. Accommodation in Casablanca is expensive compared to other places in Morocco like Taghazout, Imlil or Marrakech. But for 450 MAD I believe you can find a much nicer place than this in Casa.
We stayed one night for 450 mad..position is not bad to visit the city but hotel and ij particular our room was dirty and not renovated. I'm sure that fot this price you can find in Casablanca an hotel much better than this.
Located in Casablanca City Center within a mile (2 km) of Place Mohammed V, Hotel Les Ambassadeurs is within 2 miles (3 km) of other popular sights such as Port of Casablanca. The 36 rooms at this 3-star hotel include minibars and flat-screen TVs and guests can enjoy free breakfast.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Satisfy your hunger from the comfort of your room with room service.
The 36 rooms are air-conditioned and have an array of amenities, including minibars, phones, and desks. 24-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and bidets.
Hotel Les Ambassadeurs offers free WiFi in public areas and coffee in a common area. Self parking is offered for EUR 3.00 per night. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage.