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Austins Self Service Guest House

3.0 star property
Guesthouse in Cardiff, 9-minute walk to Cardiff Castle

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Photo gallery for Austins Self Service Guest House

Standard Single Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets
Superior Twin Room, Refrigerator & Microwave (Ensuite) | Desk, iron/ironing board, free WiFi, bed sheets
Interior entrance
Superior Double Room, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Sophia Gardens
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 96 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • 60 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cardiff

Austins Self Service Guest House places you in Riverside, within a leisurely stroll of popular sights such as Cardiff Castle and Principality Stadium. This 20-room, 3-star guesthouse welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.
View more Guest Houses in CardiffOpens in a new window

What's nearby

  • Bute Park - 1 min walk - 0.1 miles
  • Sophia Gardens - 1 min walk - 0.1 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • St. David's - 11 min walk - 0.6 miles
  • Cardiff University - 15 min walk - 0.8 miles

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 38 min drive

Restaurants

  • ‪Tiny Rebel - ‬7 min walk
  • ‪The Gatekeeper - ‬6 min walk
  • ‪Mad Dog Brewery Co - ‬5 min walk
  • ‪Maison De Boeuf - ‬7 min walk
  • ‪Yummy Yummy - ‬4 min walk

About this property

Austins Self Service Guest House

Guesthouse in Cardiff, 9-minute walk to Cardiff Castle
Austins Self Service Guest House features free WiFi in public areas, express check-in, and express check-out. Staff members can answer questions about accommodations, and also provide luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, desks, and wardrobes or closets. Weekly housekeeping is available.

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Superior King/Twin Room | Iron/ironing board, free WiFi
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  • Free WiFi
  • Breakfast available
  • Housekeeping
8.4 out of 10, Very Good, 211 reviews
$44 nightly
The price is $52
Jan 21 - Jan 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 11.50 per day)
  • Street parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • The guesthouse can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No alcohol is served at Austins Self Service Guest House.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Frequently asked questions

Are free cancellation options available at Austins Self Service Guest House?

Austins Self Service Guest House offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Austins Self Service Guest House?

This guesthouse is situated in Riverside within a short 9-minute walk of Cardiff Castle and also 11 minutes on foot from Principality Stadium. You'll also find Sophia Gardens and Bute Park less than a mile away.

Will I be able to park at Austins Self Service Guest House?

No, there isn't parking at this guesthouse.

Does Austins Self Service Guest House include a casino at the property?

No, Austins Self Service Guest House doesn't have a casino.

Is there an indoor pool at Austins Self Service Guest House?

No, there is no indoor pool at this guesthouse.

Does Austins Self Service Guest House have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does Austins Self Service Guest House have a restaurant with a breakfast menu?

No, Austins Self Service Guest House doesn't have a restaurant that serves breakfast.

Does Austins Self Service Guest House allow pets to stay free of charge?

No, pets aren't allowed at Austins Self Service Guest House though service animals are welcome.

Are there connecting rooms at Austins Self Service Guest House?

No, this guesthouse doesn't feature connecting guestrooms.

What is the closest airport to Austins Self Service Guest House?

The closest major airport to Austins Self Service Guest House is Cardiff International Airport (CWL), which is 13.5 mi away (38 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.7 mi away.

Are there rooms with balconies that I can book at Austins Self Service Guest House?

No, there aren't any accommodations with balconies at Austins Self Service Guest House.

Austins Self Service Guest House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 344 reviews
Rating 8 - Good. 144 out of 344 reviews
Rating 6 - Okay. 45 out of 344 reviews
Rating 4 - Poor. 10 out of 344 reviews
Rating 2 - Terrible. 9 out of 344 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

William

Stayed 2 nights in Sep 2025

10/10 Excellent

Ron

Stayed 2 nights in Sep 2025

4/10 Poor

Daryle, Lethbridge

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the price seems reasonable, Austin's is not good value. It is more of a backpacker's hostel than any sort of a guest house. It is conveniently located across the river from the downtown, but there is no parking in the area except for permitted residents of the neighbourhood. The nearest paid parking is at the Sophia Gardens bus depot about 500 m away. Cost is ~ 25L per day. There are very few restaurants or other services in the immediate area (but would recommend the cafe across the river from the Sophia Garden car park for breakfast). But downtown is about a 10-15 minute walk. The shower doors on our unit were about to fall off and were difficult to close. Our bathroom sink's drain was plugged however there was a shared washroom for some other rooms a floor down. People coming and going can be rather noisy. There was a kettle in our room that appeared to not work until we discovered that the breaker for it was turned off. Carpet was dirty--almost to the level of "ikky".
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness

Well run budget guest house near city

Great guest house if you're on a budget. Certainly no frills, all self service but clean and well run place. V near city centre also
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment when made up for two rooms

Stayed here for Oasis opening night so it was much more expensive than usual - wasn't everything! Super close to the stadium. Very clean. Didn't get the pre-arrival email but called the emergency line at the front door and was given the codes - really nice chap on customer service who was really helpful. Was expecting a two room apartment so he immediately sent someone over to make up the double sofa bed in the lounge. Has everything you need. Would use again if going to Principality Stadium.
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Graeme

Stayed 2 nights in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025

6/10 Okay

Katherina

Business traveler
Liked: Cleanliness, staff & service

Could be better

The staff and especially Kenan were always helpful and very friendly on the phone. The rooms are clean but the partitions between rooms as so thin that in the rooms with shared bathrooms, in one of the accommodations, everything that happens in the next room can be heard.
Stayed 2 nights in Jun 2025

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location & value but no staff on premises
Stayed 1 night in May 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful staying at this property I booked this place through experia and paid £153.00 in March 2024 I was staying on the 15th of March 2025. For tonight. Then I notice on my bank account that £114.00 from my bank account without and warning. I have asked experia to sort this out without no result so Austin’s guesthouse has taken more money without warning me before. So be careful very careful I will not be booking this place again very unhapp.
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Exactly what you’d expect and what you pay for, a nice little room, clean and very secure. Very close to the city centre
Stayed 1 night in Mar 2025

6/10 Okay

Irina

Lights did not work outside the room. Heater did not work in the room. Everything was fixed after my call
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Simple and basic, but sufficient and convenient!

Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Stayed 2 nights in Mar 2025

6/10 Okay

Sion

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Comfortable but needlessly cold!

Comfortable room, as usual, except that the radiator didn’t work and there was no other form of heating on a very cold night!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

alan

Business traveler
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Elsi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

John

Shortage of cutlery and bed collapsing
Stayed 7 nights in Sep 2024

8/10 Good

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
This is a very reasonable and nice place to stay for the price. Upon arrival, I was confused about which property I would be staying in, but after opening the doors and reading the signs posted inside, it’s very straightforward. The woman next to me did not have a code for her room and struggled to reach anyone at ~9pm, so, if you’re reading this, make sure you have your code ahead of time. The rooms are small and quaint. The only two complaints I had were that the bed was extremely uncomfortable, and that there is a shower in the room, but no toilet. The second point is mostly a mild inconvenience, but the bad part is that, because the flooring in the room is carpeted, it leaves a bit of a wet smell which goes away after a few hours but still leaves me feeling as if there may be a mold issue under the carpet. Despite these issues, I had a nice time and found it well worth the price. Diolch!
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities

Get the en-suite/extras room

Having the option of this room made my life so much easier, plus the location… the only reason I took off a star was because of the bed, they need to change the bases round as the one at the top of the bed was broken, which didn’t really help my sciatica, but apart from that, would definitely come back!
Stayed 4 nights in Aug 2024