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Austins Self Service Guest House

Property class: 3

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Photo gallery for Austins Self Service Guest House

A hotel room with a bed, a desk with a lamp, a tray with breakfast items, a remote control, and a sign indicating no clock.
A red door with a sign above it reading "Austins House."
A modern bathroom with a white toilet, a sink with a mirror above, and a glass-enclosed shower.
A hotel room with two beds, a chair, a small table, and a TV.
A red door with a sign reading "Austin 2 House" above it.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ
  • Place, Sophia Gardens
    ‪1 min walk‬
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪32 min drive‬

Room options

View all photos for Twin Room, Ensuite

A hotel room with two single beds, a desk with a chair, a window with blinds, and a bedside table with a lamp.

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 96 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, Shared Bathroom

A small, single-bed room with a wooden headboard, a bedside table, a framed picture on the wall, and a window with blinds.

Standard Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Ensuite

A hotel room with a bed, a desk, a chair, a TV, and a bedside table with a lamp.

Double Room, Ensuite

  • 60 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Shared Bathroom

A small, single-bed room with a wooden headboard, a patterned bedspread, a window with blinds, a small kitchenette, and a framed picture on the wall.

Twin Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Cardiff

Located in Riverside within a short walk of Principality Stadium, Austins Self Service Guest House is within a mile (2 km) of other popular sights such as Cardiff Bay. This 20-room, 3-star guesthouse welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.
View more Guest Houses in CardiffOpens in a new window

What's nearby

  • Sophia Gardens - 1 min walk - 0.1 miles
  • Bute Park - 1 min walk - 0.1 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Cardiff Bay - 16 min walk - 0.9 miles
  • Utilita Arena Cardiff - 18 min walk - 1.0 mile

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 38 min drive

Restaurants

  • ‪Tiny Rebel - ‬7 min walk
  • ‪Corner Coffee - ‬8 min walk
  • ‪On The River - ‬2 min walk
  • ‪Blue Bell - ‬7 min walk
  • ‪The Potted Pig - ‬7 min walk

About this property

Austins Self Service Guest House

Austins Self Service Guest House features free WiFi in public areas, express check-in, and express check-out. Staff members can answer questions about accommodations, and also provide luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, desks, and wardrobes or closets. Weekly housekeeping is available.

Similar properties

Interior entrance
The Angel Hotel
Cardiff City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.2 out of 10, Very Good, 3,404 reviews
$58 nightly
The price is $69
Sep 20 - Sep 21
Total with taxes and fees
The Angel Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 11.50 per day)
  • Street parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • The guesthouse can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No alcohol is served at Austins Self Service Guest House.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Frequently asked questions

Are free cancellation options available at Austins Self Service Guest House?

Austins Self Service Guest House offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Austins Self Service Guest House?

This guesthouse is situated in Riverside within a short 11-minute walk of Principality Stadium and also 16 minutes on foot from Cardiff Bay. You'll also find Sophia Gardens and Bute Park less than a mile away.

Is parking available on site at Austins Self Service Guest House?

No, there isn't parking available at the guesthouse.

Does Austins Self Service Guest House include a casino at the property?

No, Austins Self Service Guest House doesn't have a casino.

Is there an indoor pool at Austins Self Service Guest House?

No, there is no indoor pool at this guesthouse.

Are there hot tubs at Austins Self Service Guest House?

No, this guesthouse doesn't have a spa tub.

Does Austins Self Service Guest House have a restaurant with a breakfast menu?

No, Austins Self Service Guest House doesn't have a restaurant that serves breakfast.

Does Austins Self Service Guest House allow pets to stay free of charge?

No, pets aren't allowed at Austins Self Service Guest House though service animals are welcome.

Are there connecting rooms at Austins Self Service Guest House?

No, this guesthouse doesn't feature connecting guestrooms.

What is the closest airport to Austins Self Service Guest House?

The closest major airport to Austins Self Service Guest House is Cardiff International Airport (CWL), which is 13.5 mi away (38 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.7 mi away.

Are there rooms with balconies that I can book at Austins Self Service Guest House?

No, there aren't any accommodations at Austins Self Service Guest House that offer a balcony.

Austins Self Service Guest House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 138 out of 352 reviews
Rating 8 - Good. 146 out of 352 reviews
Rating 6 - Okay. 47 out of 352 reviews
Rating 4 - Poor. 12 out of 352 reviews
Rating 2 - Terrible. 9 out of 352 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend if you are after something affordable and close to the city centre
Stayed 2 nights in May 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness
Great value for money
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay perfect for our needs,will definitely book again.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Urwa

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, cheap hotel
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house very clean and comfortable, and great price
Stayed 1 night in Jul 2022
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Nice p area by river. No shops nearby. No staff .0ther than 1 person helped me get room. Never saw him again . Couldnt get tv to work and ajdjacent rooms particularly above mine noisy also noise outside.No local information. Poor value .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, thank you
Stayed 5 nights in Dec 2022
Verified review

8/10 Good

Mr john

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and we would stay there again hello
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness

Well run budget guest house near city

Great guest house if you're on a budget. Certainly no frills, all self service but clean and well run place. V near city centre also
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Spacious room and very comfy beds
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Masako

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, safe place
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Very convenient place to stay with good facility’s
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but it’s good for a single traveler.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, comfortable beds, plenty of pillows. I would have loved some seating area, but we were using the accommodations for sleep mostly, so we socialized outside of the rooms.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Not bad for its price
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place

Simple room but did the job. Convenient location and easy to check in and out
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent place. The family room was spacious and clean. Within walking distance to shops, castle and principlalut stadium Would stay there again.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Simple and basic, but sufficient and convenient!

Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location & value but no staff on premises
Stayed 1 night in May 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Austins accommodation

Clean room good towel service eay checkin check out system Good location for city centre
Stayed 5 nights in Oct 2022
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Easy access to the guest house and my room with a code. Very convenient location for attending an event at the Utilita arena. Regarding cleanliness there were some issues:-the carpets in the room and hallways are dirty, very worn chair in my room, dirt on wall and very dark stains on duvet and mattress protector that can be seen through the sheets. The bathroom facilities all looked very clean. Overall it’s a nice guesthouse.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

We were so happy with our accommodation. It was perfectly located within walking distance to the coach station and castle, as well as the main shopping precinct. Our family room was gigantic and massive value for money.
Stayed 1 night in Jun 2024