The property was fantastic! We loved staying there with the screened in balcony. The place was clean, had plenty of things to do around the area.I don't think you're clear enough in your instructions. I'm old! I need clear instructions on how to operate the TV. I did not know that I needed to bring my own passwords along to watch television. We never did get to watch the regular news! We were told that the beaches were open then when we arrive they are not open. It was not clear that we could walk to the beach near our place. There wasn't anyone to ask questions of! We saw some people walking with beach chairs and asked where they were going. That is how we found the beach near us! I had asked the guards at the gate and they said we were not allowed on the beach there! We were not told that there was a shuttle that could have taken us to other places. My brother in law wanted to go fishing near us and we could have been dropped off! We found out about the shuttle on the last night we were there! We were told there was a laundry, but did not say where it was, finally found it and the code did not work to get in! We did enjoy our stay, we just wish you could have been clearer on what we could have done.