Door code was wrong upon arrival, so we waited. Hot tub wasn't functioning and the grill wasn't working, so we ruined our steaks we brought from Dallas trying to use the grill, so the first night was a bust. We ended up having to buy a grill to use ourselves the rest of the trip because the owner wasn't able to respond quickly enough. The next morning the management company came out to give instructions on the boat, but the batteries in boat were dead, so we had to wait for them to get approval for new batteries and install them the following day. 1/2 of the light bulbs in the house were out, dead batteries in smoke detectors so we had to call management twice for that. The owners control the AC from afar, so we burned up downstairs and even after asking them to unlock it for us, we still had to purchase a fan for the downstairs bedroom. It was sweltering hot! The ceiling fan in the upstairs master made so much noise it was unusable, so again, we had to have a box fan. The windows are covered with sheer drapes so there is NO sleeping past sunrise on our vacation. The ice maker clogged up and spit water all over the floor constantly, and I slipped once or twice. There were so many "little" annoying issues that one has to wonder how long it's been since the house has been rented, OR how long it's been since the owners have even been there. The final touch was when the management company informed me that "this furniture is 40K, just so you know." Why would you put something like that in a rental property that you have to keep covered and don't want someone setting on? So, the front room looking at the view was virtually unusable.
The only real plus was that we finally got to use the boat, the spa and the pool and that the management company at least responded quickly when we had a problem, including showing up at 7:30am, sitting in the driveway on our last day for our 10am departure. They were even kind enough to meet us at the door as we were leaving. I've never had that happen before and really considered it to be a bit rude.