Residhotel Villa Maupassant0.0 out of 5.0
Recent guest reviews
My room was on the first floor overlooking the street. it was filthy and there were broken electrical sockets and cupboard doors hanging off. There is no on site manager at the property - if there was a The room you walk through to get to the pool looks as though time has stood still for 15 years. The lady in charge of clearing the pool area in the evening is like a headmistress and treats adults as if they are children! As soon as I could I found another place to move to. Despite repeated attempts to contact Residotel with whom I'd booked this property I had difficulty getting any response out of them regarding the poor quality of the place (or a refund for remaining nights I'd paid for). I totally agree that you get what you pay for, I travel extensively but I generally find hotel or property owners take more pride in presenting a room with a reasonable standard of repair/cleanliness.
Pros: Good location, access to busy swimming pools. For price, it was almost acceptable. Can borrow irons etc from reception at no cost. Free wifi. Cons: Air conditioning leaked constantly, reception's solution to this problem was to keep buckets and towels on the floor for the next 48 hours + until they could contact a technician. After complaining again, the technician came out the next day, but after he tried to fix the air con, it now leaked even more. Reported this to reception, was given another dish towel and bucket. No manager on site to escalate problems to, so receptionist's decision was final. The apartment floor was very dirty and the soles of our feet were covered in dirt every time we walked over it without shoes. Only one toilet roll and this is not replaced. Sheets and towels not changed whole duration of 6 day stay. Reception only open between 4 and 7pm. Coffee machine in room did not work. It's close enough to Cannes and the bus takes about 10 minutes into Cannes centre, it's very safe and you need codes to get through each door and wristbands to get into the pool. The rooms for 2 people it isn't possible to get a sea view, only a street view, which can be noisy but not terrible. It's a tired old hotel and could do with a revamp. It wouldn't be my first choice of hotel to stay in again but it's not the worst place I've stayed.
This hotel has reception only open for 2 hours a day. Do not check in unless you are there at the limited time that they are open. No bag storage upon departing as well as there is no one at reception. No iron or hairdryer or working WIFI. It is impossible to get clean towels. The hot water does not work for longer than 5 min at a time. When I departed the elevator was broken so I had to drag my suitcase down 7 flights of circular stairs without any help. They also do not tell you upon check in that you are responsible for cleaning the apartment or they will charge you a fee and they do not provide the cleaning supplies. It was $200 CAD a night during the festival and not worth it
My fiancée and I stayed in this hotel for a few days in March to celebrate my 40th birthday. (It really isn’t a hotel, it’s managed apartments, but I think the name gave that away!) First of all, I’m a little disappointed by the negative reviews for these apartments, these people are very short sighted. I think the good ol’ saying ‘You get what you pay for’ is relevant in this instance. We paid for the apartment with a sea view which cost us just £60 per night which is super cheap for the French Rivera, and even cheaper for Cannes. So when I read a review from a very short sighted person I’m thinking ‘You paid £60 (half that for a room without sea view) a night, not £300 a night you Numpty). So remember, ‘You get what you pay for’. Anyway, we chose this apartment for a number of reasons, firstly in was in Cannes (on the outskirts), we got a sea view and it was near transport links. The train station is about 500m down the road from the apartment, so when we arrived at Nice Airport rather than paying €150 for a taxi, we paid just €10 for the train, only bad point about this is that we had to do a little walking to and from the stations, but worth it when your saving €140! We arrived quite late at night, so the reception was closed (they only open a few hours a day), but they had given us all the security codes and easy to follow instructions to get our key etc. We then went to reception the following day to confirm that we had arrived and get information etc, the only info we were given was to make sure we cleaned the apartment when we left otherwise we’ll be changed around €60! Our thoughts behind this is, they don’t have chamber maids so the apartments get cleaned by the guests and then they have someone go in to change the sheets etc after your stay, if the apartment is minging dirty they clean it and charge you. Which I suppose works quite well as it keeps the prices rock bottom. We actually cleaned the apartment on our first morning, just to make sure, but it wasn’t too much hassle. Apartment (aka Base of Operations) – The apartment was a little shabby but fit for purpose, it was basic but had everything we needed for our stay. There was a cloak room, bathroom with a bath/shower and sink/vanity unit, bedroom with wardrobe, drawers and two single beds (we thought it would be a double but that was easily fixed by pushing the beds together), a living room with a dining room table and chairs, two single sofa beds and a cabinet with flat screen TV, and finally a kitchen with everything you needed (apart from an oven, but did have a hob and microwave!), and last but not least the balcony, which had an outside table and chairs set and also got the sun all day long (winner). The bedroom, kitchen and living room all had glass doors to the balcony. There’s nothing better than opening your eyes in the morning and seeing a magnificent sea view without getting out of bed. The view out the kitchen window was just as good. Over all it could do with a bit of modernisation, but we used the apartment as a base of operations. So only ate and slept there, if we intending to spend our whole holiday in the apartment I could see why people might not like it, but it was a base of operations only, so didn’t need to be glitzy. So I repeat, ‘You get what you pay for’. They also had free WIFI, which is always a bonus. Balcony – The balcony was huge and had a table and chair and got the sun all day long, we ate all our morning and evening meals on the balcony. As per the other reviews, yes, the train line is between hotel and the beach. It didn’t bother us at all, there was a few trains but they didn’t make too much noise and didn’t affect our stay or the amazing views. One morning we spotted a school of wild dolphins swimming about 100ft from the beach, it was great. Shopping – If you come out of the hotel and walk the opposite direction to the beach you will find the main high street of shops (only about 100mtrs), here you can find everything you need for your stay. I recommend that you shop around as some of the smaller shops will rip you off. We found a little supermarket and was able to buy everything you need, beers from €0.60 and bottles of wine from €5.00. Swimming Pool - We didn't get to see the pool as it only opens between May and October. It was a great short break, if you stay here just remember ‘You get what you pay for’.
I stayed at this Residence with a group of 8 friends last weekend and we booked 3 apartments for 2 nights. Let's start from our arrival... Parking: our booking was mentioning that the Hotel has a private parking so when we arrived on Friday night and the Reception was closed (it opens only few hours a day) we tried to ring the emergency number provided in order to get access to the underground parking. No answer. So we decided to park on the street. The day after we went to reception and the lady told us there was just 1 spot available and she warned us that it was a very narrow one. If the parking is full in low season with the Hotel barely empty, I cannot imagine in summer... Apartments: let's start from the cleanliness. Did they actually clean the apartments before our arrival? I doubt so. In one of the apartment we even found a dirty cotton bud for the ears on the floor. There was dust and hair everywhere in the closet. On top, these apartments need a massive renovation. Really old and outdated. In 2 apartments almost half of the lights were not working. On Saturday night the pole of the shower even broke down!! Thanks God nobody was taking a shower at the moment because it could have hurt someone! And of course we couldn't tell anyone about this because no reception on Saturday night nor on Sunday morning. They also told us that there were hairdryers in the apartments... no trace of it. Access to the Residence: beware that on Saturday apparently they change the access code to the residence. At the reception nobody told us about this (apparently there's a sign in the elevator but what if I don't get the lift or I don't read it?) and on Saturday night we almost got locked out. Thanks God at some point a gentlemen came and he had the code because we tried to ring again the emergency number but as the day before...no replies! I would not definitely come back here and I don't recommend this hotel to any of my friends!
Gorgeous view in the morning. Staff speaks English, French,Spanish and Italian and they are very freindly. The value was good for the money paid( clean room and bathroom). Close to city centre and there are a lot of local shops nearby where you can eat.
After 4 days in Verona, my family and I (we were 6 people) headed to the French Riviera to spend New Year there and we stayed for a week at this nice apartment-hotel just about 15 minutes walk from the center of Cannes and situated along the promenade. We occupied a big one bedroom apartment that has a fully equipped kitchen, a living room, a huge balcony with astounding view of the Mediterranean sea, a separate bathroom and a toilet, plus we also had two studios big enough to accommodate 2 persons each. One can avail garage parking for €60 a week but there is no free wi-fi unfortunately! I deem this is necessary that the establishment should provide their guests as added amenity which nowadays is already offered by most hotels and apartels. In addition, the use of towels are being charged too at an extra cost! Well, it's the Cote d' Azur so I guess they believe they are at liberty to charge just about everything at a higher cost. Anyway, I did pay a painful €8.90 for a little bottle of Evian water in St. Tropez, ohhhh geeeee! Nevertheless, I still love the French Riviera, always did and always will... :-)
2nd visit to this hotel/apartments and was very dissapointed. first visited 3 years ago (and was great). It looks as though no maintenance has been completed on this property in that time. the entire hotel needs a massive revamp and more pride to be taken in hotels appearance. ridiculous that they basically want you to clean your own room when you pay so much to stay there. aircon was completely covered in mould. due to mosquitos coming in it had to be used.(this is a health risk!!) due to limited reception hours theres no where to inform the reception. (only open for 3 hours a day) and too bad if your out sightseeing. the grout in the bathroom tiles has mould. and the quilt looks as if had not been washed!! covered in disgusting stains
This is an alright apartment hotel near the beach in Cannes. It's a bit far from the city centre, though. Our stay at this hotel was good, but the check-in system this hotel was using weren't that good. It seemed that a lot of elder people vacated here for a long time since they had mail in the reception. As this hotel is a long period rent hotel, the reception`s opening hours were limited. Don't expect to arrive earlier than check-in allows here. You'll be meeting shut doors, unless a visitor tells you the code to the front door (a French visitor were so kind to let us in with our bags so that we could leave for the beach). When we first got into our appartment, we had a great stay. The apartment was bigger than we expected, and very clean, but not exactly modern.
lady at reception was struggle with english, rooms without air conditions, 2 seperate beds on wheels!!!! so u cant stick them 2gether!!! on web page is no information about lack of cleaning service! and of the end of holiday u have to leave room clean or pay 53 euro for service. on swiming pool u cant eat or drink! no smoking! and no plaing balls! so i was suprise that we could breathe!
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 85 reviews