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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
Exterior
Lobby
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Pyramid Standard

Pyramid Standard | Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Standard

7.2 out of 10
Good
(50 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

Pyramid Ocean Front | Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Ocean Front

7.0 out of 10
Good
(37 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Pyramid Master

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

Suite Pyramid Junior | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Pyramid Junior

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

Sian Kaan Beach Front | Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 20 restaurants.

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Coffee & Me - ‬3 min walk
  • ‪Dos Lunas - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs come with cable channels. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Similar properties

Exterior
The Grand Oasis Cancun - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
6.2 out of 10, 1,971 reviews
$231 nightly
The price is $284
May 23 - May 24
Total with taxes and fees
The Grand Oasis Cancun - All Inclusive

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on May 11, 2026 start from $369, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find Delfines Beach and Hotel Zone Beaches within a short drive.

Is parking available on site at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include hot stone massages, Swedish massages, detox wraps, and reflexology.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is The Pyramid Cancun By Oasis - All Inclusive good for couples?

This beachfront property offers many amenities for couples such as 2 beach bars and some guestrooms include a private pool and a private outdoor hot tub.

Does The Pyramid Cancun By Oasis - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this property.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 20 restaurants, and serves free buffet breakfast each morning.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Does The Pyramid Cancun By Oasis - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony/patio and a terrace where guests can enjoy ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 681 out of 1772 reviews
Rating 8 - Good. 369 out of 1772 reviews
Rating 6 - Okay. 292 out of 1772 reviews
Rating 4 - Poor. 180 out of 1772 reviews
Rating 2 - Terrible. 250 out of 1772 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luz Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2026

10/10 Excellent

GERMAN TEJEDA

Stayed 7 nights in Feb 2026

4/10 Poor

Natalia

Traveled with family
Liked: Property conditions & facilities
Property is nice, the lack of pool or beach chairs was ridiculous.
Stayed 3 nights in Feb 2026

8/10 Good

Kelly

Stayed 6 nights in Feb 2026

10/10 Excellent

Indhira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had the best time . The hotel was great . Somehow we got upgraded to a suite which made the experience 10 times better . The workers were all very nice and helpful and the beach was beautiful. The tacos by the pool at “the Placita” were delicious. I recommend staying here and will definitely stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

George

Stayed 5 nights in Jan 2026

6/10 Okay

Carol

Traveled with group
Disliked: Amenities
Toilet ran day and night, shower water was warm at best, tub did not drain so was up to my knees when finished. Balcony door went off track when opened.
Stayed 5 nights in Feb 2026

2/10 Terrible

Vijay Singh

Disliked: Cleanliness, amenities, property conditions & facilities
They hide and overcharged when I check in . Rooms was okay but no one try to help if we needed any other help or concerns .
Stayed 4 nights in Jan 2026

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The inside of hotel and plants is beautiful
Stayed 2 nights in Jan 2026

6/10 Okay

Dannielle

Stayed 7 nights in Jan 2026

8/10 Good

Gurvinder Singh

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2026

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Our room was ocean front and the view was beautiful, the staff was excellent and buffet and all Carter’s all great. What I would suggest is that you pre warn people of the different levels of accessibility based on the color of your wristband. Being ocean front we had black wristbands and had access to different services than other colored wristbands. Personally when booking a package this should be disclosed. I saw people with blue wrist bands turned away at coffee shops and some other on site restaurants.
Stayed 10 nights in Jan 2026

8/10 Good

Ravinder kaur

Traveled with family and small children
Liked: Cleanliness, amenities
Staff was courteous. Food could be better and bathrooms needs to be upgraded, sink water was clogging. 7.5/10
Stayed 4 nights in Jan 2026

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is extremely helpful and excellent. All people should leave this at the highest review. Lots of things to do every day including a large clean gym. The ocean is super close to the resort . Feet away. For best experience and food get the black bracelet . This will get you ocean view from restaurants and hotel room. All rooms have balconies and other hotels in Cancun don’t have this option.
Stayed 7 nights in Jan 2026

2/10 Terrible

Krista Lynn

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
More staff is required to accommodate guests, long lines everywhere, check in line took over an hour. Not enough pool or beach chairs available for the amount of guests. Beautiful resort and great food! That staff they do have were friendly but over worked! Was a much more negative experience this time than our last stay in 2021.
Stayed 7 nights in Jan 2026

4/10 Poor

Jaime, Austin

Stayed 3 nights in Jan 2026

8/10 Good

ross

Stayed 2 nights in Jan 2026

4/10 Poor

Sammy, Florence

Traveled with family
Liked: Amenities
When I arrived for check-in, no one was out front greeting guests. There was no bell service to take my bags. When I arrived at the registration office, there was one person checking in people and only one group ahead of me. However, I still waited 20 minutes before someone was able to help. No one offered bell service and I had to carry bags to Playa 1. As soon as I entered the room, I noticed how dated the room was. Everything was damaged and worn. The room looked very cheap and old. The night stand was damaged, all the mirrors and glass are scratched and damaged. The bathroom looked rough. The mirror is damaged with scratches and spots, the right sink leaks water all over the counter top when the water is turned on a low flow setting. The makeup mirror is old, damaged, and poorly painted over. The shower tub is stained and dirty. The shower head is corroded and has a broken piece. One of the light fixtures on the night stand has a bulb that is out. The bed had no cushion and felt like I was sleeping on a piece of wood on springs. The pillows were extremely uncomfortable. I asked the check-in staff the night of my check-in if there was a different room that was in better shape that I could move to and they referred me to the concierge in my building. I stopped by Concierge today and they said they are completely booked with no other option and no upgrade available. I have tried all 3 buffets and the options were very limited and the food was below average in taste and qlt
Stayed 6 nights in Jan 2026

2/10 Terrible

Victoria

Stayed 1 night in Jan 2026

2/10 Terrible

Marco

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Nilia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above was satisfactorily
Pyramid Hotel Oasis beach front
Stayed 2 nights in Jan 2026

6/10 Okay

Atlant

Stayed 7 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
The room was a bit far from the lobby area.
Stayed 3 nights in Dec 2025

6/10 Okay

Corey

Stayed 5 nights in Jan 2026

6/10 Okay

Martin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I think the place for the pools and drinks are good here but the service didn't really seem as welcoming as I would've wanted. More like they have to do something for you rather than want to with zero emotion. Some people were good but the majority didn't really care it looked like.
Stayed 4 nights in Jan 2026

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