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Iberostar Cancun Star Prestige All Inclusive, Adults Only

4.0 out of 5.0

Recent guest reviews

This was our 2nd stay here.The staff really makes you feel cared about.

Property is very clean and nice but the food is not good at all. The pool activities are so boring too. Javier was the only reason we liked being at the pool because his service was amazing.

It was perfect and exceeded expectation. The staff was friendly and helpful. The property is new, clean, esthetically pleasing, has a great pool, great ocean view balconies. The food at the hotel is the best we've experienced at an all inclusive. The drinks were punchy.

Everything and everyone from this property was fantastic

Great hotel amenities!! Only thing lacking for me was needed more nightly entertainment.

Good attentive staff, Edith was very helpful at the desk

All of the staff that we encountered for our week’s stay, were helpful with whatever you needed and always smiling and friendly. We enjoyed our rooftop private pool, especially on windy days when the surf was too rough for swimming.

Property and staff were great....breakfast and lunch were good....dinner...NOT so much. Plus getting reservations three days in advance in some restaurants was impossible

It’s like a boutique hotel in middle of bigger hotel. Food and service were wonderful. The rooms are very comfortable and well appointed. Definitely want to go back.

Nothing special , standard hotel, next hotel is too close and too loud

Exceeded expectations The staff was attentive and the food selection was good.

Well for us a normal working class couple the Iberostar Adult Only was over the top OUTSTANDING. The staff from the front desk to the girls at the pool getting our drinks and food just could not have done any more. The food at the breakfast & lunch buffet was good maybe a bit to gourmet for our taste but it had something for all to enjoy.We especially liked all the pampering from the staff at the pool . As for the frozen drinks some lacked in flavor at first but the pool bartender would fix it the way you wanted if you asked him he was great. Our room was cleaned to perfection every day while we lounged at the pool.For all the skeptics about dinner reservations just make them ahead of time before you arrive or just visit the buffet at the main hotel we had no problems with dinner at all. Thanks again to all of you at the Prestige for making our stay an outstanding week! (AWESOME!!!!)

Beautiful new adult only hotel on the beach. This was our 4th stay in the Iberostar family of hotels. We have stayed at all the resorts in the Q. Roo except Grand Paraiso. Our room was wonderful but we only got turn down service 3 of our 6 nights. They either need to do it or not and coming by at 5:30 pm to do it is way to early. Most folks are getting ready for dinner at that time. Otherwise our room was kept spotless. The food was way above average in our experience over the last 21 yrs. of enjoying all-inclusives in Mexico. The frozen drinks were hit or miss and we ended up going with basic cocktails ie....rum & coke, screwdriver, etc....Our only real problem was caused by the noise from the resort next door. The area by our pool was so nice and relaxing and the music they played was excellent for chilling but when the place next door got cranked up every afternoon you could not hear yourself think. You also could not take a nap in you room because the noise just traveled up the front of the building. We were on the 9th floor. The service was excellent at the pool and restaurants. Over all we enjoyed our stay very much!

Everything about this resort was so well done! The food was wonderful, and the service was exceptional!!

Amazing resort. Brand new! We were the 4th guest. Top knotch service. Food was great better than the food at the sister property next door. Rooms were awesome with up to date amenities. Avoid the free massage for listening to the club membership deal. Wasted 3 hrs of our time. Aside from that . 100% good property. Will go back again.

Hotel highlights

  • Walking distance to Del...
  • Free WiFi in rooms and ...
  • Free valet and self parking
  • Onsite dining

Located in Zona Hotelera, Iberostar Cancun Star Prestige All Inclusive, Adults Only is within a 5-minute walk of Delfines Beach and within 15 minutes of other popular attractions like El Rey Ruins. This 156-room, 4-star property has 11 outdoor pools along with private in-room spa tubs and 6 restaurants.


Dining

This property is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

A Smart TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include private spa tub, a balcony, and a minibar.


Property features

Iberostar Cancun Star Prestige All Inclusive, Adults Only features a private beach, a golf course, and a full-service spa. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include 11 outdoor pools, a fitness center, and a sauna.

Room options

Junior Suite Roof Top Ocean Front Star Prestige

King 1 | Full 2 | Sleeps 3

Junior Suite Ocean Front Corner Star Prestige

King 1 | Full 2 | Sleeps 3

Guest reviews for Iberostar Cancun Star Prestige All Inclusive, Adults Only

Everyone (10) Couples (7) Family (3)
4
Families

This was our 2nd stay here.The staff really makes you feel cared about.

By on May 16, 2019

5
Everyone

By on May 13, 2019

3
Partner Couples

Property is very clean and nice but the food is not good at all. The pool activities are so boring too. Javier was the only reason we liked being at the pool because his service was amazing.

By on May 8, 2019

5
Partner Couples

It was perfect and exceeded expectation. The staff was friendly and helpful. The property is new, clean, esthetically pleasing, has a great pool, great ocean view balconies. The food at the hotel is the best we've experienced at an all inclusive. The drinks were punchy.

By , from Austin, US on May 7, 2019

4
Everyone

By on Apr 27, 2019

5
Partner Couples

Everything and everyone from this property was fantastic

By on Apr 18, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you for your review with these wonderful comments about our service. We would love to welcome you back soon. Best Regards, Quality Online Manager Iberostar Cancun Star Prestige

4
Partner Couples

Great hotel amenities!! Only thing lacking for me was needed more nightly entertainment.

By on Apr 10, 2019

Review comment responded on May 3, 2019

Dear Guest, Thank you so much for your Review. We are so happy to learn that our hotel amenities were of your liking. Your comments about our entertainment are welcome and have been shared with the management team. Once again, thank you and we hope to hsot you back soon. Best Regards, Quality Online Manager Iberostar Cancun Star Prestige

5
Partner Couples

Good attentive staff, Edith was very helpful at the desk

By on Apr 6, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Thank you for your review on Orbitz. We are more than happy to learn that our staff was attentive and helpful as it is our main goal to provide outstanding service. We do hope to welcome you back soon. Best Regards, Quality Online Manager Iberostar Cancun Star Prestige

4
Partner Couples

All of the staff that we encountered for our week’s stay, were helpful with whatever you needed and always smiling and friendly. We enjoyed our rooftop private pool, especially on windy days when the surf was too rough for swimming.

By , from Camden, ME on Mar 31, 2019

1
Everyone

By on Mar 26, 2019

Review comment responded on Apr 24, 2019

Thank you for your input

Iberostar Cancun Star Prestige All Inclusive, Adults Only

Boulevard Kukulkán KM 17 B, Cancun, QROO 77500