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Palace Hotel Campo Grande

3.0 star property
Hotel in Campo Grande with free breakfast and free valet parking

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Photo gallery for Palace Hotel Campo Grande

Triple Room, 3 Twin Beds | Minibar, iron/ironing board, free WiFi, bed sheets
Restaurant
Terrace/patio
Property entrance
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Place, Shopping Pantanal
    ‪3 min walk‬
  • Place, Proncor First Aid Emergency Center
    ‪13 min walk‬
  • Place, Belmar Fidalgo Square
    ‪13 min walk‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Luxo

Quarto Luxo | Minibar, iron/ironing board, free WiFi, bed sheets

Quarto Luxo

7.8 out of 10
Good
(15 reviews)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quarto casal básico

Quarto casal básico | Minibar, iron/ironing board, free WiFi, bed sheets

Quarto casal básico

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Campo Grande

Located in Campo Grande Centro, Palace Hotel Campo Grande is adjacent to Shopping Pantanal and within a 10-minute stroll of Ary Coelho Square. This 40-room, 3-star hotel has free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Shopping Pantanal - 3 min walk - 0.2 miles
  • Ary Coelho Square - 5 min walk - 0.3 miles
  • Mercadão Municipal - 11 min walk - 0.6 miles
  • Proncor First Aid Emergency Center - 13 min walk - 0.7 miles
  • Belmar Fidalgo Square - 13 min walk - 0.7 miles

Getting around

  • Terenos Station - 30 min drive
  • Campo Grande (CGR-Campo Grande Intl.) - 14 min drive

Restaurants

  • ‪She Bab's - ‬3 min walk
  • ‪Top Esfiha - ‬1 min walk
  • ‪Mistura Bar - ‬4 min walk
  • ‪Santa Fruta - ‬4 min walk
  • ‪Restaurante do Felipe - ‬4 min walk

About this property

Palace Hotel Campo Grande

Hotel in Campo Grande with free breakfast and free valet parking
Guests of Palace Hotel Campo Grande enjoy free WiFi in public areas, a terrace, and laundry facilities. There's free valet parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Beds sport pillow menus. Other amenities include minibars, phones, and ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Frequently asked questions

Is free cancellation available at Palace Hotel Campo Grande?

Palace Hotel Campo Grande provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do around Palace Hotel Campo Grande?

This hotel is situated in Campo Grande Centro, just steps from Shopping Pantanal, and within a 10-minute walk of Ary Coelho Square and Campo Grande Craftsman House. You'll also find Belmar Fidalgo Square and Museum of Image and Sound less than a mile away.

Will I be able to park at Palace Hotel Campo Grande?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Palace Hotel Campo Grande include a casino on the premises?

No, Palace Hotel Campo Grande doesn't have a casino.

Is there an indoor pool at Palace Hotel Campo Grande?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Palace Hotel Campo Grande?

Couples staying at this hotel will appreciate amenities like a minibar and a pillow menu as well as a restaurant.

Are there hot tubs at Palace Hotel Campo Grande?

No, there isn't a spa tub at this hotel.

Does Palace Hotel Campo Grande have a restaurant with a breakfast menu?

Yes, Palace Hotel Campo Grande serves free buffet breakfast each morning from its restaurant.

Does Palace Hotel Campo Grande allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palace Hotel Campo Grande.

Are there connecting rooms at Palace Hotel Campo Grande?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Palace Hotel Campo Grande?

The closest major airport to Palace Hotel Campo Grande is Campo Grande (CGR-Campo Grande Intl.), which is 3.8 mi away (14 minutes by car).

Can I book a room with a balcony at Palace Hotel Campo Grande?

No, there aren't any guestrooms with balconies at Palace Hotel Campo Grande.

Reviews

Palace Hotel Campo Grande Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 76 out of 245 reviews
Rating 8 - Good. 82 out of 245 reviews
Rating 6 - Okay. 41 out of 245 reviews
Rating 4 - Poor. 29 out of 245 reviews
Rating 2 - Terrible. 17 out of 245 reviews

Reviews

10/10 Excellent

Ericka

Liked: Staff & service
Stayed 9 nights in Oct 2024

8/10 Good

Anders, Oslo

Disliked: Property conditions & facilities

Nice place to stay while passing through

The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware: We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Thiago

Business traveler
Liked: Staff & service
Foi incrível a experiência no palace
Stayed 2 nights in Aug 2025

6/10 Okay

Francisco Rodrigo

Business traveler
Liked: Cleanliness

Preço justo

Passei 4 noites no hotel, simples, bem localizado, limpo, café da manhã não muito bom, e no banheiro não tem box. Pelo preço que paguei foi justo.
Stayed 4 nights in Aug 2025

6/10 Okay

RENATO

Disliked: Cleanliness

Razoável

Hotel um pouco antigo, acomodação chega a ser simples. O quarto em si estava limpo, tinha uma barata pequena no banheiro, então, acredito que a dedetização precise ser analisada e trabalhada.
Stayed 1 night in Aug 2025

6/10 Okay

MARCO ANTONIO

Business traveler
Stayed 4 nights in Aug 2025

8/10 Good

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimas
Stayed 1 night in Aug 2025

8/10 Good

Marcelo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício. Atendimento muito bom do pessoal da cozinha. Região perigosa a noite. Durante o dia, muitas opções de comércio e serviços.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Algumas pequenas sugestões

Dá um fone de ouvido para a camareira parar de escutar música alta no corredor e acordar os hóspedes. Peça para o recepcionista melhorar o humor dele
Stayed 3 nights in Jul 2025

8/10 Good

Marcos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Thiago

Liked: Property conditions & facilities
Bom
Stayed 2 nights in Jul 2025

4/10 Poor

Jardelino

Business traveler
Disliked: Staff & service

Se for para trabalho, até que vai pelo preço!

Minha estadia no Palace Hotel Campo Grande deixou a desejar em alguns aspectos. O principal ponto negativo foi o estacionamento: ele é fechado durante a noite, e o hóspede precisa abrir manualmente o portão para sair, o que não é nada prático. Além disso, o atendimento na recepção noturna foi insatisfatório — o recepcionista sequer respondeu ao meu cumprimento, demonstrando falta de cordialidade. A estrutura do hotel, por ser antiga, também não oferece muito conforto. A cama king do meu quarto era boa, e o chuveiro funcionava bem. A Smart TV funcionava, mas não oferecia canais abertos; só era possível assistir algo por meio de aplicativos como YouTube ou streaming, o que pode ser um problema para quem não utiliza esses serviços. O café da manhã é razoável: simples, com poucas opções, mas cobre o básico. Considerando o preço e as comodidades, a hospedagem pode ser considerada aceitável, mas com ressalvas. Uma dica importante: os quartos localizados nos fundos do hotel são mais silenciosos. Já os quartos da frente sofrem com o barulho intenso da rua e dos comércios ao redor, o que pode atrapalhar o descanso ou o trabalho, especialmente se você estiver em home office. Em resumo, se o objetivo for apenas uma passagem rápida e econômica, pode servir. Mas se busca conforto, silêncio e bom atendimento, talvez seja melhor considerar outras opções. A equipe da manhã foi mais cordial, o que amenizou um pouco a experiência.
Stayed 2 nights in Jul 2025

10/10 Excellent

CELSO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ANNELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa ,fui bem acolhida , fiquei pra ir ao médico na policlínica Real. Me senti em casa
Stayed 2 nights in Jul 2025

4/10 Poor

Olivier

Stayed 2 nights in Jul 2025

8/10 Good

Wilma

Liked: Cleanliness, room comfort
É um hotel simples,mas bem confortável e aconchegante, café da manhã simples mas gostoso e a senhora que serve o café é bem simpática e educada.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

SILVANA PONTES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Luzia Souca de Paiva

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gutemberg

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025